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Assistant Manager(06900) - 515 N. Galloway Ave.

Job Description

ABOUT THE JOB


You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Assistant Manager(06900) - 515 N. Galloway Ave., Domino's

Join the amazing team at Domino's Pizza as an Assistant Manager at our 515 N. Galloway Ave. location in Mesquite, TX! As an Assistant Manager, you’ll be the heart and soul of the store during your shift. You’ll oversee everything from managing inventory and cash control to ensuring our customers leave with a smile. You'll set the tone by modeling exceptional service and following all policies, while motivating your crew to do the same. Your day will include managing staffing needs, maintaining excellent customer relationships, and ensuring all operations run smoothly. Plus, as you gain experience, the opportunities for advancement are plentiful! Many of our team members started as delivery drivers and went on to become franchise owners. You’ll thrive in a diverse and supportive environment where everyone's contributions are valued. If you're passionate about teamwork and delivering the best pizza experience, we want to hear from you! At Domino’s, our people are our greatest asset, and that's what makes us the leading pizza delivery company in the world. Embark on this exciting journey with us today!

Frequently Asked Questions (FAQs) for Assistant Manager(06900) - 515 N. Galloway Ave. Role at Domino's
What responsibilities does an Assistant Manager at Domino's Pizza have?

As an Assistant Manager at Domino's Pizza, you will be responsible for overseeing daily operations, which includes managing staff, ensuring adherence to policies, and maintaining inventory and cash controls. You will set an example for your team, drive great customer service, and ensure that the store remains clean and profitable.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates should have strong communication skills, the ability to manage teams effectively, and a keen understanding of inventory and cash management. Previous experience in the food service industry is a plus but not required, as training is provided.

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What is the advancement potential for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, the advancement potential is significant. Many current managers started as delivery drivers and have moved up to become franchise owners or corporate leaders. Hard work and dedication in this role can open doors to exciting new opportunities within the company.

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What kind of training does Domino's Pizza provide for their Assistant Managers?

Domino's Pizza provides comprehensive on-the-job training for all new Assistant Managers. This includes orientation on company policies, operational procedures, and customer service standards, ensuring that you are fully prepared to succeed in your role.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is fast-paced and team-oriented. You'll interact with both customers and team members regularly in a dynamic setting that requires both leadership and adaptability. The role also involves managing various tasks simultaneously while ensuring high-quality service.

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Common Interview Questions for Assistant Manager(06900) - 515 N. Galloway Ave.
What strategies would you implement to ensure customer satisfaction as an Assistant Manager?

To ensure customer satisfaction as an Assistant Manager, I would focus on training my team to maintain a friendly atmosphere and respond promptly to customer needs. Regularly gathering customer feedback and acting on it would also be a key strategy to enhance service.

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How do you prioritize tasks during a busy shift at Domino's Pizza?

During busy shifts, I prioritize by assessing immediate operational needs first, such as staffing levels and inventory availability, followed by focusing on customer orders and service. Creating a checklist can help manage these tasks effectively.

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Can you give an example of how you handled a difficult situation with a customer?

In a previous role, when faced with a dissatisfied customer, I listened to their concerns attentively, offered a sincere apology, and provided a resolution, such as a discount or free item. This approach not only resolved the situation but turned their negative experience into a positive one.

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What qualities do you believe are essential for an Assistant Manager at Domino's Pizza?

Essential qualities for an Assistant Manager at Domino's Pizza include strong leadership skills, effective communication, a customer-first mindset, and the ability to work under pressure while maintaining a positive attitude and fostering a collaborative environment.

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How would you ensure your team adheres to food safety standards?

To ensure adherence to food safety standards, I would implement regular training sessions, conduct safety audits, and lead by example in maintaining a clean and organized workspace, emphasizing the importance of food safety to the entire team.

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What experience do you have in managing inventory?

I have managed inventory by establishing and maintaining stock levels, tracking usage, and performing regular audits to prevent waste. Utilizing inventory management software also aids in keeping accurate records and ordering supplies timely.

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How do you handle conflicts among team members?

Handling conflicts among team members requires addressing the issue promptly and objectively. I facilitate a conversation where both parties can express their perspectives, fostering a collaborative solution that maintains team morale.

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What motivates you to succeed as an Assistant Manager?

My motivation to succeed as an Assistant Manager stems from my passion for team collaboration and delivering exceptional customer experiences. I find fulfillment in helping my team grow and watching our efforts translate into increased customer satisfaction.

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How do you keep yourself updated with company policies and industry trends?

I keep myself updated with company policies and industry trends by regularly reading internal communications, participating in training sessions, and engaging with fellow managers and staff to share insights and best practices.

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What would you do if you noticed that sales were declining?

If I noticed a decline in sales, I would analyze the data to identify trends, engage with customers for feedback, and collaborate with my team on new marketing strategies to attract customers while ensuring we improve the overall quality of service.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 22, 2025

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