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Office Coordinator

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
 
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

Zipline is seeking an organized, hardworking, highly motivated individual to create world-class in-office experiences for employees and drive day-to-day office operations in our South SF office. As our Office Manager, you’ll be the driving force behind creating an inclusive, engaging, and seamless workplace experience where employees can do their best work. From managing day-to-day operations to curating memorable events, your role will be instrumental in representing our Zipline values and promoting a positive office culture.

This is a fully in-office role, 5 days a week out of South San Francisco HQ reporting into our People / Facilities team. 

What You'll Do  

  • Create an outstanding workplace experience – Foster a positive, inclusive, and engaging environment where employees feel supported and empowered to do their best work.
  • Manage office operations seamlessly – Oversee office purchasing, inventory, and vendor relationships to ensure a well-stocked and efficient workspace.
  • Curate an exceptional food & beverage experience – Coordinate onsite snacks and catering to keep the team fueled and energized.
  • Plan and execute memorable events – Partner with Office Leads and the Social Committee to organize company outings, in-office celebrations, and team-building activities that strengthen culture and connection.
  • Empower seamless onboarding experiences – Work with HR, IT, and Recruiting to ensure new hires are set up for success, managing seating arrangements and workplace essentials.
  • Maintain office upkeep and functionality – Take charge of all office maintenance, from workspace ergonomics to cleaning and equipment needs, ensuring a comfortable and productive environment.
  • Deliver a world-class visitor experience – Greet guests and interviewees, assisting with travel, accommodations, and any necessary arrangements.
  • Manage shipping and correspondence – Work alongside our Operational teams to oversee mail distribution, package handling, and shipping logistics to keep operations running smoothly.
  • Provide remote office support – Offer light assistance to satellite locations that do not have an on-site Office Manager.

What You'll Bring 

  • Proven experience in office management with a strong understanding of daily operations in a fast-paced, dynamic environment.
  • A passion for people and culture – You thrive on creating a world-class workplace experience and fostering a positive, welcoming environment for all.
  • A proactive, problem-solving mindset – You anticipate needs before they arise, tackle challenges head-on, and always stay one step ahead.
  • Exceptional organizational and multitasking skills – You can juggle multiple priorities seamlessly, keeping everything running smoothly without missing a beat.
  • A collaborative, team-first attitude – You love working cross-functionally with HR, IT, Recruiting, and leadership to support company goals and employee success.
  • Strong interpersonal skills and a warm, professional presence – Whether welcoming guests, coordinating events, or assisting colleagues, you bring energy, enthusiasm, and approachability.
  • Excellent verbal and written communication – You keep everyone informed, engaged, and aligned with clear, concise messaging.
  • Tech-savviness and adaptability – You’re comfortable using Google Workspace, Slack, and other modern tools to enhance efficiency and communication.
  • Dependability and in-office presence – You’re available to work in the office five days a week, ensuring hands-on support and seamless operations.

What Else You Need to Know   

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

The starting cash range for this role is $75,000 - $100,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

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Average salary estimate

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$75000K
$100000K

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What You Should Know About Office Coordinator, Zipline

Join Zipline as an Office Coordinator at our vibrant South San Francisco HQ and be the heartbeat of our groundbreaking mission to transform global logistics! At Zipline, we believe in equitable access to essential goods, and as our Office Coordinator, you'll create world-class in-office experiences for our team. From managing day-to-day operations and fostering a positive workplace culture to curating events that lift our spirits, you’ll help us make this an inspiring place to work. Picture yourself overseeing office operations—from purchasing essentials to ensuring a welcoming atmosphere for guests and employees alike. You’ll coordinate a delightful food and beverage experience to keep everyone energized, manage onboarding for new hires so they feel right at home, and take the lead on maintaining an efficient workspace. Zipline encourages creativity and teamwork, and you'll collaborate with various departments to drive success. If you’re a proactive problem-solver with a passion for people and culture, this is the role for you! With a competitive salary range of $75,000 - $100,000 and a commitment to diversity, your contributions will directly impact our mission. Come be part of the change in how goods move around the world, and help us build a more resilient future!

Frequently Asked Questions (FAQs) for Office Coordinator Role at Zipline
What are the main responsibilities of an Office Coordinator at Zipline?

As an Office Coordinator at Zipline, your main responsibilities include managing daily office operations, ensuring a seamless workplace experience, curating food and beverage offerings, planning team events, facilitating new hire onboarding, maintaining office equipment, and supporting remote locations. This role is crucial in fostering a positive workplace culture aligned with Zipline's values.

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What qualifications are needed to become an Office Coordinator at Zipline?

To become an Office Coordinator at Zipline, candidates should have proven experience in office management within a fast-paced environment. Additionally, a passion for creating an inclusive workplace, strong organizational skills, a collaborative mindset, and excellent communication abilities are essential for success in this role.

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How does an Office Coordinator promote positive culture at Zipline?

An Office Coordinator at Zipline promotes a positive culture by creating an inclusive environment where employees feel supported. This involves curating engaging events, ensuring efficient office operations, and fostering a sense of belonging through effective communication and collaboration with various teams.

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What skills are essential for an Office Coordinator at Zipline?

Essential skills for an Office Coordinator at Zipline include strong organizational and multitasking abilities, exceptional interpersonal skills, tech-savviness, problem-solving capabilities, and effective communication. These skills will ensure smooth office operations and a welcoming environment for employees and visitors.

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What is the work schedule for the Office Coordinator role at Zipline?

The Office Coordinator role at Zipline is a fully in-office position that requires you to be present five days a week at the South San Francisco HQ. This ensures hands-on support for daily operations and creates an optimal workplace experience for the team.

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Common Interview Questions for Office Coordinator
What strategies do you use to manage multiple tasks as an Office Coordinator?

When managing multiple tasks as an Office Coordinator, prioritize your workload by using tools such as calendars and task lists. Break down tasks into manageable segments and set deadlines. This keeps operations running smoothly and ensures no detail is overlooked.

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How would you handle a difficult situation with an employee in the office?

In a challenging situation with an employee, I would approach the matter with empathy and an open mind. I believe in addressing concerns directly but with sensitivity, fostering a dialogue that seeks to understand their perspective while working toward a positive resolution.

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How can you contribute to creating a positive office culture?

I can contribute to a positive office culture by organizing events that promote teamwork and engagement, actively listening to employee needs, and creating initiatives that celebrate achievements. Fostering open communication and inclusivity is key to enhancing workplace culture.

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Can you give an example of how you coordinated an event successfully?

Sure! I once coordinated a company-wide team-building event by first gathering input from employees about their preferences. I sourced a venue, arranged catering, and developed a timeline to ensure everything flowed smoothly. The feedback was overwhelmingly positive, and it strengthened team bonds.

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How do you keep office operations running efficiently?

To keep office operations efficient, regular assessments of inventory, vendor relationships, and employee satisfaction are essential. By anticipating needs and maintaining open lines of communication with various departments, I ensure that all operational aspects are aligned with company goals.

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What tools or software do you find most helpful in office management?

I find tools like Google Workspace and project management software invaluable in office management. These platforms enhance collaboration, streamline communication, and help keep all teams on track with their tasks and projects, ensuring smooth operations.

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How do you approach onboarding new employees?

I approach onboarding new employees through a structured process that includes personalized welcome kits, clear communications about their roles, and scheduled check-ins. Ensuring they're set up with the necessary equipment and integrating them into the team culture is crucial for success.

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What do you believe is the key to successful vendor management?

The key to successful vendor management is building strong, respectful relationships based on trust, clear communication, and mutual understanding of expectations. Regularly reviewing their services and performance helps ensure they meet the organization's needs effectively.

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How do you maintain a professional atmosphere in the office while being approachable?

Maintaining professionalism while being approachable involves setting clear boundaries yet remaining friendly and accessible. I believe in open communication and actively engaging with employees, which helps foster a warm atmosphere while still upholding organizational standards.

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What do you consider the most rewarding aspect of being an Office Coordinator?

The most rewarding aspect of being an Office Coordinator is being able to create a supportive environment where employees can thrive. Seeing team members engaged, happy, and productive fuels my motivation to continually enhance the workplace experience.

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Our mission is to provide every human on Earth with instant access to vital medical supplies. We believe that where you live should never dictate whether you live.

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Full-time, on-site
DATE POSTED
March 20, 2025

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