Customer Service Rep(05712) - 6130 Roswell Rd

As a Customer Service Rep at Domino's Pizza, you will be responsible for greeting customers, taking orders, and ensuring a positive experience. Your duties also include operating the cash register, preparing pizza orders accurately, maintaining cleanliness in the restaurant, and upholding our brand standards. Overall, your goal is to keep customers happy and engaged!

To qualify for the Customer Service Rep position at Domino's Pizza, you should be at least 16 years old and possess excellent communication skills. Being a team player with a positive attitude is crucial, as you'll be working closely with coworkers and interacting with customers. Although previous experience is a plus, it’s not required, as we will provide training!

As a Customer Service Rep at Domino's Pizza, you'll enjoy several benefits including weekly pay, flexible scheduling, employee discounts, and a referral bonus. After 30 days of employment, you also gain access to board-certified physicians. Plus, there’s potential for upward mobility into managerial roles, making this position a great starting point for your career!

At Domino's Pizza, we understand that life can be unpredictable, which is why we offer flexible scheduling for our Customer Service Rep position. This allows you to pick hours that best suit your needs, whether you're balancing another job, school, or personal commitments. You'll have the opportunity to choose shifts at various locations to maximize your earnings!

New Customer Service Reps at Domino's Pizza will undergo a comprehensive training process to ensure they are well-equipped for their role. Training will cover customer interaction, order-taking procedures, cash register operation, and food preparation standards. Our supportive team will be there to guide you through the learning experience, ensuring you feel confident in your new position!

In answering this question, emphasize your ability to remain calm and professional. Explain how you would listen to the customer's concerns, empathize with their situation, and work to find a solution that satisfies them, all while following company policies.

Highlight your communication skills, your team-oriented attitude, and any relevant experiences. Speak about your passion for delivering excellent customer service and how you can contribute to creating positive customer experiences at Domino's.

Share a specific example where you exceeded customer expectations. Detail the situation, the actions you took, and the positive outcome, showcasing your commitment to customer satisfaction, a key trait for a Customer Service Rep.

Explain your approach to time management and prioritization. Discuss how you would assess urgent tasks, like taking customer orders, while ensuring other responsibilities, such as cleaning and food prep, are also met efficiently.

Talk about your love for interacting with people and the satisfaction that comes from making someone’s day. Emphasize the joy you find in solving problems and building relationships with customers.

Discuss the importance of teamwork for customer service success. Share experiences that demonstrate your ability to collaborate with others, communicate effectively, and contribute positively to a team environment.

Detail your method for checking and confirming orders, perhaps repeating them back to the customer to ensure accuracy. Highlight your organizational skills and attention to detail, essential for a Customer Service Rep.

Express your enthusiasm for Domino's as a brand, perhaps mentioning their reputation for quality and service. Connect your personal values and career goals with the opportunities available at Dominos.

Discuss your strategies for staying focused, managing stress, and maintaining a positive demeanor even during peak hours. Mention the importance of professionalism and teamwork in providing excellent service.

Share your aspirations within the company. Discuss your interest in potential career advancements within Domino's, showcasing your commitment to growing with the team while delivering top-notch customer service.