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Customer Service Rep(05855) - 1015 W Meighan Blvd Gadsden AL 35901 - job 1 of 2

Job Description

Now Hiring Customer Service Experts!

Would you say you are customer
service oriented? Do you enjoy making people smile? If so a customer service
expert is the job for you!

Domino’s is always looking for
energetic, friendly individuals to join our team!

We offer competitive wages, paid
training, flexible schedules, meal discounts, and the opportunity for
advancement. You can even own your own restaurant someday! Over 90% of our
franchisees started just like you!

Requirements

Must be at
least 16 years of age

Must be able
to communicate, in a clear and energetic voice, with guests over the phone and
inside the restaurant.

Must be able
to retain knowledge in regards to recipes, product procedures, and point of
sale system.

Must have
reliable transportation

Must have a
positive attitude

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CEO of Domino's
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Russell Weiner
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What You Should Know About Customer Service Rep(05855) - 1015 W Meighan Blvd Gadsden AL 35901, Domino's

Are you ready to shine in the spotlight as a Customer Service Rep at Domino’s? If you answer yes, then we have an exciting opportunity waiting for you at our Gadsden, Alabama location! We’re on the hunt for customer service experts who have a knack for making people smile and a passion for delivering top-notch service. You'll be the friendly face and energetic voice that welcomes our guests, both in-store and over the phone. Here at Domino’s, we believe in providing our team with all the support they need to succeed. That’s why we offer competitive wages, paid training, and flexible schedules to help you balance your career and personal life. Plus, there are amazing meal discounts for you to enjoy while you work! But we don’t stop there – we foster an environment of growth where you can advance your career and even aspire to own your own Domino’s franchise in the future! Imagine being part of a team that has launched numerous franchisees who began just like you! If you’re at least 16 years old, have reliable transportation, and possess a can-do spirit, then we’d love to see you join us. At Domino’s, we value clear communication and a positive attitude, so if you’re ready to take your customer service skills to the next level, apply today and let’s make great things happen together!

Frequently Asked Questions (FAQs) for Customer Service Rep(05855) - 1015 W Meighan Blvd Gadsden AL 35901 Role at Domino's
What are the responsibilities of a Customer Service Rep at Domino's in Gadsden, AL?

As a Customer Service Rep at Domino's in Gadsden, AL, you'll be responsible for ensuring that every customer has a delightful experience. This includes taking orders, answering customer inquiries, and providing information on our menu items. Your role also involves communicating with team members to ensure swift service and helping maintain a clean, welcoming environment for our guests. With thorough training, you’ll learn about our recipes and systems so you can assist customers effectively!

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What qualifications do I need to apply for the Customer Service Rep position at Domino's?

To apply for the Customer Service Rep position at Domino's in Gadsden, you need to be at least 16 years old and have reliable transportation. It's essential to have strong communication skills to engage with customers in a friendly and clear manner. A positive attitude and eagerness to learn about our products and procedures will also set you up for success in this role!

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What benefits do Customer Service Reps receive at Domino's in Gadsden?

Customer Service Reps at Domino's in Gadsden enjoy a variety of benefits, including competitive wages, paid training, and flexible work schedules that accommodate your lifestyle. Additionally, we offer meal discounts to make sure our team can enjoy our delicious offerings. There are also opportunities for career advancement, allowing you to grow within the company as you gain experience and skills!

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Is training provided for the Customer Service Rep position at Domino's?

Absolutely! At Domino's in Gadsden, we believe in equipping our Customer Service Reps with the essential skills needed for success. We provide comprehensive paid training that covers everything from our product offerings to our point of sale system so you can serve our guests effectively and with confidence!

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Can I advance my career as a Customer Service Rep at Domino's in Gadsden?

Yes! Starting as a Customer Service Rep at Domino's in Gadsden is just the beginning. We actively promote career growth within the company. Many of our franchise owners started in entry-level positions just like this. With dedication and a willingness to learn, you can climb the ladder to management and even ownership!

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Common Interview Questions for Customer Service Rep(05855) - 1015 W Meighan Blvd Gadsden AL 35901
What motivates you to work in customer service?

In your answer, emphasize your passion for helping others and how you thrive in fast-paced environments. Share specific examples of times when you have gone above and beyond for a customer.

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How do you handle difficult customers?

Discuss a methodical approach that focuses on empathy and active listening. Share an example where you turned a negative experience into a positive one, illustrating your conflict-resolution skills.

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Can you describe a time when you provided excellent customer service?

Employ a specific story that highlights your ability to meet customer needs. Detail your actions and the outcome, ensuring to convey your enthusiasm for service!

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What do you know about Domino's products and services?

Demonstrating your knowledge about Domino’s menu and values shows your interest in the role. Mention any particular products you enjoy or the innovations Domino's has made to enhance customer service.

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How do you prioritize tasks during a busy shift?

Share your strategies for handling multiple priorities, such as staying organized and maintaining clear communication with your team. An example from past experiences will emphasize your efficiency and teamwork.

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What would you do if you made a mistake while taking an order?

Express the importance of accountability and swift action. Describe how you would correct the mistake promptly while keeping the customer informed and satisfied.

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Why do you want to work at Domino's?

Your response should reflect enthusiasm for being part of a dynamic team and your alignment with the company's values. Mention Domino's commitment to customer satisfaction and community engagement.

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How do you keep yourself motivated during repetitive tasks?

Discuss methods you use to stay engaged, like setting personal performance goals or reminding yourself of the larger impact of your work on customer happiness.

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Have you worked in a team environment before?

Share your experience working in a team, emphasizing collaboration and communication. Highlight your flexibility and willingness to help others achieve common goals.

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What skills do you think are essential for a Customer Service Rep?

Assert the significance of communication, patience, and problem-solving skills. Personal anecdotes about these skills in action can illustrate your understanding of the job's demands.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
March 31, 2025

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