Customer Service Rep(08610) - 457 S DUNCAN DR

As a Customer Service Rep at Domino's Pizza in Tavares, FL, you will be responsible for taking customer orders, preparing products, operating equipment, and ensuring cleanliness in the store. You will handle telephone orders, restock ingredients, and maintain inventory, all while providing exceptional service to every customer you encounter.

To excel as a Customer Service Rep at Domino's Pizza, you should possess strong communication skills, the ability to work under pressure, and basic math skills for handling transactions. Familiarity with computers is essential for entering orders, and having a personable demeanor will enhance your ability to connect with customers.

Working as a Customer Service Rep at Domino's Pizza can involve exposure to varying temperatures, from snappy coolers to hot ovens. You'll need to be prepared for sudden shifts in temperature outside and inside the store, and engage in some physical tasks like removing trash or stocking ingredients.

Absolutely! Domino's Pizza offers flexible scheduling for Customer Service Reps. Whether you are a student needing part-time hours or someone looking for supplemental income, we can create a schedule that accommodates your needs.

At Domino's Pizza, there are numerous advancement opportunities for Customer Service Reps. Many employees begin in entry-level roles and move into management positions, or even leadership roles as franchise owners, showcasing the career growth possibilities within the company.

It's important to stay calm and empathetic when dealing with a difficult customer. Listen to their concerns without interrupting, acknowledge their feelings, and offer a solution that meets their needs. Always strive to turn the situation around positively while maintaining professionalism.

Think of a specific instance where you went above and beyond for a customer. Explain what the situation was, the actions you took to ensure their satisfaction, and the outcome. This demonstrates your commitment to service and problem-solving skills.

Success in a fast-paced environment requires effective time management and adaptability. Being able to prioritize tasks, maintain focus under pressure, and communicate clearly with your team will enhance efficiency and customer satisfaction.

During busy shifts, I prioritize customer orders based on urgency. I also ensure that my communication with team members is clear to delegate tasks effectively. This way, we work collaboratively to meet customer expectations promptly.

My motivation stems from a passion for delivering excellent service and creating enjoyable experiences for customers. I also appreciate the teamwork and fun atmosphere that comes with being part of a successful pizza team!

Ensuring food safety involves adhering to health guidelines like frequent handwashing, maintaining a clean workspace, and properly storing ingredients. I always double-check temperatures and practices to keep customers safe and satisfied.

I have experience with point-of-sale systems, including entering orders, processing payments, and handling inventory. I am comfortable using these systems and learning new technology quickly to enhance customer service.

If I made an error, I would promptly acknowledge it and communicate with the customer to rectify the mistake. Honesty and quick action often turn a negative experience into a positive one, demonstrating excellent customer service skills.

I admire Domino's commitment to quality and community engagement. The opportunity to work within a diverse team where personal growth is valued makes it an appealing choice for my career path in customer service.

My long-term goals include advancing into a management role and potentially owning a franchise. I see Domino's as a fantastic environment to develop my skills and grow within the company while contributing to its success.