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General Manager(03725) - 189 Marion rd

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About General Manager(03725) - 189 Marion rd, Domino's

Are you ready to step into a leadership role with Domino's Pizza as a General Manager? Located in Wareham, Massachusetts, this position isn't just about overseeing operations, it's about being the heart and soul of the team, ensuring that your crew delivers both exceptional service and tantalizing pizzas. You'll be the one driving the success of your store by managing inventory, cash control, and maintaining excellent customer relations. In this role, you'll set the standard for others, embodying the company's policies and procedures while fostering a positive environment for your team. Think of it as a blend of multitasking, problem-solving, and inspiring your team to give their best every day. The opportunities for advancement here are tremendous; many team members have transformed from delivery drivers to franchise owners. All of this comes with the flexibility and fun that comes from being part of the Domino's family. If you're a natural leader with the skills to juggle multiple responsibilities while keeping a sharp eye on cost management and customer satisfaction, then we want you to apply now and unleash your potential with Domino's Pizza!

Frequently Asked Questions (FAQs) for General Manager(03725) - 189 Marion rd Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities include overseeing operational efficiency, managing inventory and cash control, leading a team to provide exceptional customer service, and ensuring compliance with company policies. You'll also be responsible for staffing, training, and maintaining a clean, safe, and engaging work environment.

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What qualifications do you need to apply for the General Manager position at Domino's Pizza?

To apply for the General Manager position at Domino's Pizza, you typically need previous management experience in the food service industry, strong leadership skills, and a keen understanding of inventory and cash management. A high school diploma or equivalent is usually required, along with the ability to multitask effectively under pressure.

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What skills are essential for success as a General Manager at Domino's Pizza?

Essential skills for success as a General Manager at Domino's Pizza include strong communication abilities, problem-solving skills, and basic math competencies for handling cash and inventory. Leadership and team management experience are crucial, along with the capacity to handle customer feedback positively.

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What is the advancement potential for General Managers at Domino's Pizza?

At Domino's Pizza, the advancement potential is significant; many General Managers progress to regional management or corporate operations roles. Some even go on to become franchise owners. This career path allows you to thrive in leadership and business management within a supportive company culture.

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What kind of work environment can you expect as a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, expect a dynamic work environment where teamwork and energy are at the forefront. You'll face varying conditions, from managing a busy store during peak hours to fostering a friendly atmosphere for both employees and customers, all while maintaining the highest standards of service and food quality.

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Common Interview Questions for General Manager(03725) - 189 Marion rd
What motivates you to be a General Manager at Domino's Pizza?

When answering this question, focus on your passion for the food industry, your desire to lead a team, and your commitment to delivering exceptional customer service. Emphasize how these motivations align with Domino's values and mission.

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How do you handle conflicts among team members?

Discuss your conflict-resolution strategies, such as mediating discussions, listening actively, and fostering a team-oriented environment. Showcase your ability to maintain professionalism and support a positive workplace culture.

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Can you give an example of a time you improved operations in a previous role?

Provide a specific example that illustrates your problem-solving skills. Focus on a situation where you analyzed processes, suggested improvements, and successfully implemented changes, ultimately leading to better efficiency or customer satisfaction.

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How do you prioritize tasks during busy periods?

Explain your tactical approach to prioritizing tasks, such as assessing urgency, delegating responsibilities, and focusing on customer service. Highlight your ability to remain calm under pressure while ensuring team productivity.

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What steps do you take to ensure high levels of customer satisfaction?

Discuss your customer service philosophy, including actively seeking feedback, training your staff to provide friendly service, and addressing any issues promptly. Emphasize your commitment to maintaining a positive dining experience.

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How do you ensure compliance with company policies and procedures?

Explain your method for training team members on company policies and monitoring adherence, including regular meetings and check-ins. Highlight your role in fostering a culture of accountability and compliance.

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What experiences have you had with inventory management?

Discuss your previous experiences related to tracking inventory, controlling costs, and ordering supplies. Provide examples of how you've successfully managed inventory levels while minimizing waste.

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How do you support team members’ professional development?

Share your philosophy on mentorship and development, such as providing feedback, encouraging skill-building, and offering opportunities for advancement. Highlight how you’ve previously nurtured talent within a team.

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What is your approach to marketing strategies in a food service environment?

Describe your analytical skills in evaluating marketing impacts and your creativity in promoting products. Share past experiences where you orchestrated successful campaigns or events to attract customers.

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How would you handle a sudden drop in sales?

Discuss your strategies for identifying the cause, analyzing trends, and adjusting operations or marketing efforts to address the decline. Stress the importance of adaptability and monitoring customer feedback.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 3, 2025

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