General Manager(04483) - 372 S Broadway St

As the General Manager at Domino's Pizza in Forest City, you will oversee daily operations, manage the team, ensure high-quality food preparation, and maintain exemplary customer service standards. This role also involves budgeting, inventory management, and developing strategies to increase sales and improve efficiency.

To qualify for the General Manager position at Domino's Pizza, candidates should have a strong background in the restaurant industry, preferably with experience in management. A high school diploma is required, and having some college coursework related to hospitality or business can be a great advantage. Leadership skills, excellent communication, and a passion for customer service are essential.

You can apply for the General Manager position at Domino's Pizza in Forest City directly through our website or by visiting the store. Make sure to prepare an updated resume that highlights your relevant experience, particularly in management and the restaurant business.

At Domino's Pizza, General Managers can look forward to significant opportunities for advancement due to our extensive network of stores worldwide. High-performing managers may have the chance to advance to Area Manager roles, training positions, or even corporate-level opportunities depending on their skills and career goals.

The work environment for a General Manager at Domino's Pizza is fast-paced, dynamic, and team-oriented. Managers engage with staff on multiple levels, tackle challenges head-on, and contribute to a fun atmosphere that emphasizes hard work. Here, team spirit and camaraderie are highly valued.

When answering this question, focus on your passion for leading teams and improving service quality. Share instances when you've inspired others or improved business operations, showcasing your management style and commitment to excellence.

Discuss your conflict resolution skills by providing examples of past experiences. Emphasize how you approach misunderstandings with clarity, mediating issues without taking sides and ensuring everyone feels heard and valued.

Be ready to detail your budget management experience. Mention any specific projects where you've successfully managed expenses, explained cost-saving measures you've implemented, and how you've increased profitability in previous roles.

Discuss your commitment to exceptional customer service. Explain strategies you've used in the past to gauge customer satisfaction, such as feedback surveys, staff training, and wrong order rectifications quickly, highlighting the importance of repeat business.

Outline your onboarding process for new hires. Emphasize the importance of initial training, mentorship from experienced team members, and providing continuous feedback, ensuring all staff understand their roles in delivering quality service.

Share how you stay informed about the restaurant industry by attending workshops, reading relevant publications, and networking with other professionals. Highlight that staying current helps drive innovative practices in your management.

Use the STAR method to share a relevant story, detailing the Situation, Task, Action, and Result. Mention specific strategies you used to enhance team performance, such as team-building exercises or training programs.

Explain your prioritization process. Discuss how you evaluate urgent tasks versus those supporting long-term business goals, and mention tools or methods you utilize to stay organized, keeping the restaurant running smoothly.

Emphasize that communication is fundamental in a General Manager’s role for ensuring clarity and alignment within the team. Provide examples where effective communication led to a positive outcome in team cohesion or customer service.

Highlight your relevant experience, skills, and passion for the brand. Choose key traits that set you apart — perhaps your leadership abilities, customer service focus, or unique approaches to team management — and connect them to Dominion's values and goals.