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General Manager(05960) - 17145 W Wortham Rd

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$42500 / YEARLY (est.)
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$35000K
$50000K

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What You Should Know About General Manager(05960) - 17145 W Wortham Rd, Domino's

Are you ready to step up and take charge? If you're a born leader and have a knack for keeping everything running smoothly, then the General Manager role at Domino's Pizza in Saucier, Mississippi might just be your dream job! As a General Manager, you'll oversee every aspect of store operations including staffing, customer relations, inventory management, and ensuring that each pizza is crafted with love and delivered on time. Your day-to-day will involve multitasking like a pro—you’ll maintain cost controls, handle cash management, and ensure that your team is delivering exceptional customer service. You'll set the tone for the store and create an environment where everyone succeeds. Working at Domino's isn’t just about the pizzas; it's about delivering an outstanding experience for customers and team members alike. Plus, with our focus on career advancement, you’ll have opportunities to grow from an assistant manager to a franchise owner! And hey, you’ll be part of a team that values diversity and recognizes unique talents. Ready to showcase your leadership skills and make a meaningful impact? Apply now, and let's make Domino's the best pizza delivery company together!

Frequently Asked Questions (FAQs) for General Manager(05960) - 17145 W Wortham Rd Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities encompass everything from staffing and training to managing inventory and customer service. You'll be accountable for operational functions, ensuring that all policies and procedures are adhered to while optimizing profit margins and maintaining cost controls. Your role is crucial in driving the store's success and fostering a positive work environment.

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What qualifications are required for the General Manager position at Domino's Pizza?

To become a General Manager at Domino's Pizza, candidates often need strong leadership qualities, proven managerial skills, and a solid understanding of business operations. Previous experience in a fast-paced food service environment is advantageous, alongside skills in financial management, customer relations, and effective communication. A commitment to delivering exceptional service is essential.

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How does Domino's Pizza support career advancement for General Managers?

Domino's Pizza values growth and development, offering General Managers pathways to advance their careers. Many employees who started as delivery drivers have progressed to franchise owners or corporate managers. The company provides ongoing training, mentorship, and opportunities to learn various aspects of the business, ensuring that every team member can reach their highest potential.

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What skills are essential for a successful General Manager at Domino's Pizza?

Successful General Managers at Domino's Pizza possess exceptional multitasking abilities, strong problem-solving skills, and excellent judgment. They should have proficiency in mathematical tasks for cash management, alongside communication skills to effectively engage with both customers and team members. A hands-on approach and the ability to thrive in a dynamic environment are also key for success.

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What is the work culture like for a General Manager at Domino's Pizza?

The work culture for a General Manager at Domino's Pizza is vibrant and team-oriented. With a focus on inclusivity and diversity, employees are encouraged to express their unique talents. The atmosphere is fast-paced and fun, allowing team members to collaborate and contribute to the store's success while enjoying their work environment. It's a place where everyone's input is valued!

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Common Interview Questions for General Manager(05960) - 17145 W Wortham Rd
What strategies do you use to motivate your team as a General Manager?

To motivate a team, I focus on creating a supportive environment where everyone feels their contributions are valued. I set clear goals and provide regular feedback, celebrate successes, and encourage open communication to ensure everyone is engaged and inspired.

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How do you manage inventory effectively in your store?

Effective inventory management involves regular monitoring of stock levels, conducting audits, and utilizing analytical tools to predict demand. I ensure that my team is trained on proper handling so that we can minimize waste and keep costs under control.

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Can you share an example of how you resolved a conflict within your team?

In a past situation where team tension arose, I brought the involved parties together for an open discussion. By facilitating a conversation focused on finding common ground, I helped them address the root issue and develop a mutual understanding, which restored harmony and collaboration.

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How do you ensure high customer service standards in your store?

I promote a culture of excellence by regularly training my team on the importance of customer service. We prioritize customer feedback and strive to exceed expectations through prompt service, friendly interactions, and consistently delicious products.

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What financial controls do you implement to maintain profitability at your store?

I focus on setting budgets, monitoring expenses, and analyzing sales data. I ensure that my team understands the importance of cost controls and empower them to make smart decisions that support our profitability goals.

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How do you handle employee performance issues?

I address performance issues promptly and directly, starting with a one-on-one conversation to understand the underlying causes. I then work collaboratively with the employee to create a development plan that includes training or resources to help them improve.

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Describe a time when you improved a process in your store.

At a previous job, I noticed our inventory rotation was inefficient, leading to waste. I implemented a new system that streamlined the process, which not only reduced waste but also improved turnaround times for our product supply.

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What do you consider to be the most important quality in a General Manager?

In my view, the most crucial quality for a General Manager is adaptability. The ability to pivot in the face of challenges and adjust strategies as needed is key to maintaining a smoothly running operation.

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How would you handle a busy night with an unexpected staff shortage?

In a busy situation with a staff shortage, my approach would be to keep a cool head. I would quickly assess available resources, possibly calling in additional help, and communicate clearly with my team to prioritize tasks while maintaining service standards.

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What marketing strategies have you found effective in driving sales?

Effective marketing strategies include local promotions, community engagement events, and leveraging social media to reach potential customers. I always monitor response rates and adjust campaigns based on what resonates best with our clientele.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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