Business & Property Manager II

Welcome to San Diego International Airport, where our core purpose is to create an exceptional experience for both our community and visitors from around the world. It extends beyond just flights; we embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals:

• Advance Airport Development
• Transform the Customer Experience
• Optimize Ongoing Business
• Cultivate Our Culture

Here, you’ll find a workplace culture that thrives on diversity and is anchored in our collective mindsets: collaboration, empathy, inclusivity, thoughtful decision-making, active listening, and always believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today and help us connect our community to the world.

Why You'll Love Working at SAN:

• Location:  The new Airport Authority Administration building, located on the San Diego International Airport campus and near the waterfront, providing stunning views of our runway, San Diego Bay, the Pacific Ocean, and the city skyline.
• Hybrid Work Schedule: We offer a flexible hybrid schedule, with an opportunity for remote work based on operational requirements, while supporting both in-office collaboration and remote productivity. 
• Salary: The hiring salary for Business & Property Manager II is starting at $109,335. The full pay range for Business & Property Manager II is $91,685-$151,281.
• Benefits: You will enjoy 14 paid holidays, 18 – 33 days of vacation (PTO), parental and child care benefits, salary continuance for family & parental leave, tuition reimbursement, ensure your future with our retirement plan options including our comprehensive pension plan and 457 defined contribution plan. Plus, take advantage of our annual employer-funded Lifestyle Spending Account, designed to support your personal development and growth activities—and much more!
• Wellness: Take advantage of multiple on-site gyms with regular fitness classes, outdoor working areas, fitness discounts for all levels and goals, monthly fruit deliveries, rewards for volunteer time, financial wellness advisors, and a campus with easy access to some of San Diego's best walking trails.
• Application Deadline: April 15, 2025. Applications will be reviewed after the closing date.

About the Job:

The Terminal Business Development team is seeking a Business & Property Manager II with a strategic and relationship-driven approach to managing high-profile tenant partnerships and commercial initiatives. As the busiest single-runway airport in the nation, SAN serves as a gateway to the vibrant culture, business opportunities, and global connections that make San Diego so special. This role is instrumental in shaping the airport’s non-aeronautical revenue strategy, overseeing key concessionaires, retail, and passenger service providers while ensuring lease compliance and operational success.

Success in this role requires financial acumen, diplomacy, and a collaborative mindset—balancing business priorities, passenger expectations, operational constraints, and the airport’s role as a regional driver of economic growth. Operating within a space-limited environment, every commercial decision must prioritize high-value returns and long-term sustainability. This makes it an exciting opportunity for a strategic thinker who thrives on relationship management, problem solving, negotiation, and a desire for tangible impact on America’s Finest City.

What You’ll Do:

• Tenant & Property Oversight: Serves as the principal liaison for assigned tenants, ensuring lease compliance, financial obligations, and operational standards. Leads tenant improvement projects in collaboration with Airport Design & Construction.
• Business Case Development & Revenue Strategy: Conducts financial analyses, including proformas and Net Present Value assessments, to evaluate business viability. Reviews enplanement and forecasting data to advise tenants on revenue opportunities.
• Lease & Contract Management: Prepares, negotiates, and administers leases, operating agreements, easements, and permits. Facilitates Request for Proposal (RFP) processes and explores alternative methods for business development.
• Market & Operational Analysis: Monitors industry trends, customer preferences, and regulatory changes to propose revenue-generating space uses. Conducts market analyses and renegotiates rents and charges as needed.
• Dispute Resolution & Compliance: Manages lease-related disputes, requests for contract relief, and compliance issues in coordination with legal counsel and auditors. Develops solutions for tenant businesses facing operational challenges.
• Strategic Program Collaboration: Works cross-functionally to support business intelligence initiatives, quality assurance programs, marketing strategies, and passenger-facing technology solutions, while contributing to emergency planning and operational continuity efforts.

The Skills You Need:

1. Strategic Relationship Management – Builds strong partnerships, balancing tenant advocacy with Authority goals. Anticipates needs and proactively drives solutions.
2. Communication & Negotiation – Effectively conveys complex information through writing, presentations, and discussions to align stakeholders and drive agreements.
3. Critical & Financial Thinking – Analyzes market trends, forecasts outcomes, and evaluates business cases to optimize revenue and economic viability.
4. Problem-Solving & Adaptability – Identifies challenges, navigates approval processes, and drives operational solutions in a dynamic airport environment.
5. Planning & Space Utilization – Manages diverse agreements, ensuring strategic use of limited airport space to enhance revenue and passenger experience.
6. Ethical Leadership & Innovation – Upholds integrity in business decisions while identifying and pursuing new revenue-generating opportunities.

The Experience You Need to Have**:

• Five years of progressively responsible property management experience, at least two years of which involve retail or food & beverage management, commercial or industrial property management, and/ or real estate development, or any equivalent combination of education, training, and/or experience.
• Graduation from an accredited four-year college or university with a major in business administration, public administration, finance, marketing, or a closely related field.

Preferred Licenses; Certificates; Special Requirements:

• Designation as a Certified Member (CM) or Accredited Airport Executive (AAE) from AAAE, International Airport Professional (IAP) from ACI, Certified Property Manager (CPM), or Project Management Professional (PMP).
• Experience in airport, transportation hubs, or public sector property management is highly desirable.

**Lacking some of the skills or experiences we've listed? No worries! Here at the San Diego International Airport, we're on a mission to cultivate a workforce as dynamic and diverse as the community we serve. While certain roles may require specific qualifications, we understand that talent comes in many forms. Some of our positions may not require specific degrees, and we're always open to individuals who bring a willingness to learn and a commitment to excellence. If you think this could be you, we encourage you to apply, and even if this position isn't the right role for you, we will add you to our database to consider for other opportunities in the future that align with your unique knowledge and skills. There's a chance we have the perfect spot for you to land!

EEO Statement

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter).

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.