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General Manager(09195)441 Market Place - job 1 of 2

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$50000 / YEARLY (est.)
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$45000K
$55000K

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What You Should Know About General Manager(09195)441 Market Place, Domino's

Are you ready to take charge and lead a team? Join Domino's Pizza as a General Manager and thrive in a vibrant and dynamic environment in Freeburg, Illinois! As a General Manager, you are the heart of the operation, responsible for everything from inventory control to ensuring stellar customer service. You'll enjoy the satisfaction of leading your team to deliver pizzas and smiles to our loyal customers. Your day will be filled with multitasking challenges, and every decision you make will directly impact our store's success. That means being a master of juggling responsibilities like staffing, paperwork, and ensuring that all operations run smoothly. With your natural leadership skills, you’ll set the example for your crew, embodying adherence to Domino's policies and procedures. You'll be supported every step of the way by a company dedicated to your professional growth—from assistant manager roles to potential franchise ownership opportunities! Plus, our fun and flexible approach to work means every day can be a little different, making it a place where you can truly make your mark. If you're excited to help steer a successful pizza delivery team and build a career that can take you far, don't wait! Step into your future with Domino's Pizza today. Apply now and showcase your managerial talents among a team that values you!

Frequently Asked Questions (FAQs) for General Manager(09195)441 Market Place Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your main responsibilities include OVERSEEING all store operations, implementing cost controls, managing inventory, and ensuring customer satisfaction. You'll also be tasked with staffing, paperwork, cash control, and maintaining store cleanliness. Your ability to multitask and make quick, informed decisions is crucial in this fast-paced environment.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, you typically need previous management experience, preferably in the food industry. Strong communication skills, organizational skills, and the ability to manage a diverse team effectively are essential. A knack for numbers and experience in cost control will set you apart as a candidate.

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How can I advance my career from a General Manager position at Domino's Pizza?

Advancing from a General Manager position at Domino's Pizza can lead to exciting opportunities such as owning your own franchise or transitioning into higher corporate management roles, like Corporate Operations Manager. Starting as an entry-level position and moving up to management is not uncommon within the company, reflecting our commitment to employee development.

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What kind of work environment can I expect as a General Manager at Domino's Pizza?

You can expect a lively and fast-paced work environment as a General Manager at Domino's Pizza. The job requires strong leadership skills to inspire your team while managing various tasks, such as cash handling and inventory management. The culture emphasizes fun, collaboration, and continuous improvement, making it a rewarding workplace.

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What training is provided for new General Managers at Domino's Pizza?

New General Managers at Domino's Pizza are provided with comprehensive on-the-job training. This ensures you are well-versed in all operational procedures, customer service standards, and employee management practices. Continuous training and resources are available to support your development as a leader.

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Common Interview Questions for General Manager(09195)441 Market Place
How do you manage a team during peak hours?

To effectively manage a team during peak hours, I prioritize clear communication, delegate tasks, and ensure everyone understands their roles. Remaining calm under pressure and motivating the staff to maintain a positive attitude is crucial for achieving efficiency.

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Can you give an example of how you handled a difficult customer?

When faced with a difficult customer, I first listened to their concerns patiently and empathized. Then, I offered a solution while ensuring they felt valued. This approach not only resolved the issue but also retained their loyalty to the brand.

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What strategies do you implement for effective inventory management?

For effective inventory management, I utilize regular audits and data analysis to predict demand accurately. Establishing strong supplier relationships and implementing a just-in-time ordering system further help minimize waste and optimize stock levels.

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How do you ensure team members are compliant with company policies?

I ensure compliance by setting clear expectations, providing training, and regularly reviewing procedures with the team. Recognizing and rewarding adherence to policies during team meetings fosters a culture of accountability and alignment.

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What steps do you take to maintain high customer satisfaction?

To maintain high customer satisfaction, I emphasize training team members to deliver excellent service, regularly solicit customer feedback, and quickly address complaints. Creating a warm and welcoming environment encourages repeat business.

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How do you handle staff conflicts?

When handling staff conflicts, I encourage open communication between parties to understand different perspectives. Then, I work towards an amicable resolution, either through mediation or by emphasizing team unity and collaboration.

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How do you track and motivate sales performance?

I track sales performance using daily reports and set specific, achievable targets for the team. Recognizing accomplishments and incentivizing staff with rewards for meeting sales goals fosters a competitive spirit that drives results.

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What role does training play in your management style?

Training is fundamental to my management style as it empowers team members with the knowledge and skills they need to succeed. I believe consistent training fosters growth, confidence, and dedication among employees, ultimately benefiting the business.

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Describe your experience with cost control in a retail environment.

My experience with cost control includes analyzing operational expenses, streamlining processes, and implementing cost-saving initiatives. I also focus on training staff to be mindful of resource usage and waste reduction, which directly impacts profitability.

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How would you promote teamwork among staff members?

To promote teamwork, I encourage collaboration through team-building activities and emphasize shared goals. Recognizing individual contributions while celebrating collective successes strengthens bonds and boosts morale.

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Join Domino's Pizza as a General Manager and lead your team towards success while working towards business ownership opportunities.

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 31, 2025

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