General Manager(03338) - 9528 Queens Blvd

As a General Manager at Domino's Pizza, your responsibilities encompass overseeing all aspects of the store's operations. You will lead and motivate your team, ensure high standards in customer service and product quality, manage store inventory, handle employee scheduling, and respond to customer concerns. Your role is vital in creating a successful and efficient store environment, and you'll be responsible for driving performance and profitability while adhering to corporate policies.

To apply for the General Manager position at Domino's Pizza, you should be at least 18 years old and possess valid U.S. employment authorization. While previous management experience is preferred, strong candidates with a friendly demeanor, exceptional organizational skills, and the ability to thrive under pressure will also be considered. You're encouraged to demonstrate your time management skills and ability to train and develop team members.

General Managers at Domino's Pizza start with a competitive base hourly wage of $19.50. Additionally, you may have the opportunity to earn bonuses based on the profitability of your store. This performance-based incentive is an exciting aspect of the role that can significantly boost your earnings.

At Domino's Pizza, a career as a General Manager opens up various pathways for advancement. After successfully managing a store for at least a year, you become eligible to apply for franchising opportunities. Other potential career advancements include roles like Trainer or Regional Manager, allowing you to expand your expertise and take on greater responsibilities within the company.

Yes, the General Manager role at Domino's Pizza has several physical requirements. You will need to stand for most of your shifts, manage tasks that involve lifting and carrying products, and navigate throughout the store. It's important to be able to handle deliveries, as well as perform tasks that may require bending, reaching, and climbing.

In fast-paced environments like Domino's Pizza, handling pressure requires strong time management and prioritization. I focus on staying organized by making a checklist of tasks and delegating responsibilities to my team. I believe open communication helps us tackle challenges together and maintain team morale.

Certainly! When I onboard a new team member, I prefer to start with hands-on training. I explain tasks clearly, demonstrate the correct methods, and then allow the team member to try it while observing. I provide constructive feedback and encouragement, ensuring they feel supported throughout the learning process.

To maintain high customer service standards, I train my team on the importance of prompt, friendly service. I implement regular team meetings to review our processes and gather feedback on customer experiences. Recognizing and addressing any issues promptly fosters a culture focused on excellence.

Managing inventory in a busy store involves constant monitoring of stock levels and turnover rates. I utilize inventory management software to keep track of supplies and place orders timely. Additionally, I conduct regular inventory audits with my team to prevent shortages and waste.

Once, a customer received the wrong order. I listened to their concerns, apologized sincerely, and offered to replace their meal for free while ensuring they also received a discount on their next order. This approach not only resolved the issue but turned a dissatisfied customer into a loyal one.

My approach to employee scheduling involves flexibility and fairness. I use scheduling software to create shifts that accommodate team members' availability while ensuring adequate coverage during busy hours. I seek feedback regularly to make adjustments that enhance team satisfaction.

During busy periods, I focus on maintaining high energy levels by recognizing hard work and celebrating small achievements. I conduct brief pep talks to keep morale up and implement short breaks to help team members recharge. A positive atmosphere propels productivity and teamwork.

I have consistently achieved sales targets through a combination of staff training, promotional strategies, and analyzing performance metrics. I encourage my team to embrace upselling techniques and offer incentives for meeting sales goals, fostering a collaborative culture focused on success.

Handling conflicts proactively is crucial. I encourage open dialogue between the involved parties and mediate discussions to facilitate resolution. I emphasize the importance of teamwork and respect, creating a supportive environment where conflicts can be resolved constructively.

Ensuring food safety and quality starts with proper training for all staff on safety standards and protocols. I regularly conduct checks on fridge temperatures, cleanliness of workstations, and adherence to proper food handling procedures to create a safe and quality-focused environment.