Hourly Management GROWTH OPPORTUNITIES (06117) Part-time - job 1 of 2

As an Assistant Manager at Domino's, your primary responsibilities include overseeing shift operations, ensuring excellent customer service, and training team members. You'll manage all aspects of your shift including people, operations, sales, and profits—making sure every detail is executed perfectly.

To become an Hourly Manager at Domino's in Etowah, candidates must be at least 18 years old, have a high school diploma or equivalent, and possess strong leadership skills. Experience leading people and a positive attitude are highly valued, but we also provide training to help you succeed.

Domino's offers extensive training for new Hourly Managers. You'll learn the key aspects of effective leadership, operations management, and even pizza-making! Our experienced team will mentor you on everything you need to know to be successful in your role.

The Hourly Management position at Domino's typically involves 2 - 4 shifts per week, which can include both day and night shifts. Day shifts usually start at 9 am and end between 4-7 pm, while night shifts begin between 3 pm and 6 pm and conclude around midnight to 1 am.

Absolutely! At Domino's, we believe in promoting from within. Many of our Assistant Managers have advanced to roles such as store managers or even franchise owners. We invest in our team members' growth and development, paving the way for a rewarding career.

It's important to address conflicts quickly and professionally. I would listen to both sides without bias, mediate the discussion, and encourage them to find a resolution collaboratively. Promoting teamwork and mutual respect is key in a fast-paced environment like Domino's.

To enhance team performance, I would focus on open communication and regular feedback. Setting clear goals, recognizing achievements, and providing training opportunities can motivate team members and create a positive work culture.

In my previous job, there was a sudden staff shortage during peak hours. I stepped in to manage the front line, organized tasks among team members, and ensured a smooth flow of operations. Staying calm and focused helped to keep morale high during the busy period.

I am eager to grow my leadership skills and contribute to a brand that prioritizes its people. Domino's reputation for promoting from within and its commitment to customer satisfaction aligns perfectly with my values and career aspirations.

Key qualities for a successful Assistant Manager at Domino's include strong leadership skills, a positive attitude, excellent communication abilities, and the capacity to multitask. It's vital to lead by example and foster a supportive team environment.

I would ensure compliance by regularly reviewing company policies with the team, leading by example, and training new hires thoroughly. Creating a culture of accountability and open dialogue around policies is essential.

During busy shifts, I prioritize tasks based on urgency and impact. I would focus on customer orders first, delegate responsibilities, and remain adaptable to changing situations. Efficient time management is crucial to our success.

To keep my team motivated, I would emphasize teamwork, celebrate small wins, and provide constructive feedback. Creating a positive atmosphere and reinforcing their importance in achieving goals helps everyone stay engaged.

My approach includes a combination of hands-on training, shadowing, and providing constructive feedback. I’d ensure new team members feel supported while learning the operational processes and customer service standards.

I would approach the situation calmly and listen to the customer's concerns. Acknowledging their feelings and offering a swift solution—whether it’s correcting an order or providing a discount—can often turn a negative experience into a positive one.