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Level 1 Assistant Manager(05858) - 964 Gilbert Ferry Rd.

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$37500 / YEARLY (est.)
min
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$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Level 1 Assistant Manager(05858) - 964 Gilbert Ferry Rd., Domino's

Are you ready to take charge and lead a team? Domino's Pizza is on the lookout for a dynamic Level 1 Assistant Manager at our Attalla, Alabama location. If you've ever been the person who ensures everything runs smoothly at home or work, this could be your next big adventure! As an Assistant Manager, you will be the backbone of our operations during your shift, overseeing everything from cash control to customer relations. Use your judgment and multitasking abilities to set the example for your crew while delivering the great service we pride ourselves on. This is not just a job; it's a career opportunity with room for growth, where diligent team members can transition from assistant managers to franchise owners. You'll enjoy a flexible and fun work environment, and we'll provide training to help you excel in managing inventory, staffing, and keeping customers happy. Your role is central to our commitment to be the best pizza delivery service in the world! Your hustle makes a difference, and we take pride in our team members. So, if you're looking to elevate your career and show us what you've got, apply now and join the Domino's Pizza family!

Frequently Asked Questions (FAQs) for Level 1 Assistant Manager(05858) - 964 Gilbert Ferry Rd. Role at Domino's
What are the main responsibilities of a Level 1 Assistant Manager at Domino's Pizza?

At Domino's Pizza, the Level 1 Assistant Manager holds a crucial role in maintaining operational excellence during each shift. You’ll oversee cash management, inventory control, and customer relations. Additionally, you need to set an exemplary standard for your team by following company policies and ensuring everyone is trained and performing their duties effectively. Your aim will be to manage staffing, maintain store cleanliness, and provide great customer service, embodying the spirit of the company.

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What qualifications do I need for the Level 1 Assistant Manager position at Domino's Pizza?

To qualify for the Level 1 Assistant Manager role at Domino's Pizza, candidates typically need a combination of leadership abilities and operational experience. While prior management experience is preferred, having a strong background in customer service, teamwork, and multitasking is imperative. Proficiency in basic math and communication skills are also essential, as you’ll need to manage financial transactions and interact with both customers and team members.

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What skills are essential for an Assistant Manager at Domino's Pizza?

For the Level 1 Assistant Manager position at Domino's Pizza, key skills include strong leadership, effective communication, sound judgment, and excellent customer service. You need to be capable of multitasking in a fast-paced environment and resolving conflicts that may arise among staff or customers. Math skills for accurate cash handling and inventory management also play a vital role in your success in this position.

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What opportunities for advancement exist for Level 1 Assistant Managers at Domino's Pizza?

Domino's Pizza values the growth and development of its team members. Many entry-level positions evolve into managerial roles, with the Level 1 Assistant Manager position acting as a stepping stone to higher positions such as General Manager or even franchise ownership. The company is committed to creating pathways for advancement based on performance and initiative, making it an exceptional opportunity for career-minded individuals.

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How does Domino's Pizza promote a diverse work environment for Assistant Managers?

At Domino's Pizza, fostering a diverse and inclusive workplace is a key principle. The company is committed to recognizing and appreciating the unique contributions of each team member, which enhances collaboration and overall team morale. As a Level 1 Assistant Manager, you'll be part of this positive culture where diverse thoughts and backgrounds are valued, ultimately leading to better service and success for the brand.

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Common Interview Questions for Level 1 Assistant Manager(05858) - 964 Gilbert Ferry Rd.
What would you do if a team member is not following company procedures at Domino's Pizza?

If a team member is not adhering to company procedures, it’s important to address the issue promptly. First, I would have a private conversation with them to understand their perspective. I would then remind them of the importance of compliance with policies and provide guidance on how to improve. Offering additional training if necessary can help them get back on track. Keeping a supportive approach fosters a positive working relationship while maintaining company standards.

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How would you handle a dissatisfied customer at Domino's Pizza?

Handling a dissatisfied customer begins with active listening. I would let them express their concerns without interruption, showing empathy for their situation. After understanding their issue, I would offer viable solutions such as replacement of the order or a discount, depending on the issue. It’s crucial to ensure the customer leaves satisfied and feels valued, as this can significantly improve their perception of the brand.

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Can you describe your experience with cash management?

Cash management is a vital aspect of the Level 1 Assistant Manager role. I have experience in handling cash registers, processing transactions, and reconciling cash drawers at the end of shifts. My approach always involves meticulous attention to detail to ensure accuracy in financial transactions, along with adherence to company policies regarding cash handling, which minimizes the risk of discrepancies.

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What strategies would you use to motivate your team at Domino's Pizza?

To motivate my team, I believe in setting clear goals and recognizing achievements, no matter how small. I would encourage open communication and foster a supportive environment where everyone feels valued. Implementing team-building activities and offering incentives can also help boost morale and productivity. A motivated team is crucial for ensuring high standards of service and operational success.

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How do you ensure excellent customer service in your team?

Ensuring excellent customer service starts with training and setting clear expectations for my team. I would regularly emphasize the company's commitment to customer satisfaction during team meetings and incorporate customer feedback into our training. Additionally, leading by example and demonstrating exceptional service myself inspires the team to align with those standards consistently.

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How do you handle stressful situations during busy shifts?

In stressful situations, maintaining a calm and focused demeanor is essential. I prioritize tasks based on urgency, delegate responsibilities to team members, and ensure clear communication throughout the shift. By approaching challenges proactively and remaining adaptable, I can efficiently manage high-pressure moments while keeping the team's morale high.

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What do you believe are the key qualities of an effective assistant manager?

Key qualities of an effective assistant manager include strong leadership, effective communication, and organizational skills. A great assistant manager should also be adaptable, able to handle stressful situations, and possess a solid understanding of both the operational and personnel aspects of the job. Above all, showing dedication and commitment to the team's success and well-being is crucial.

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What methods would you use to track and improve team performance?

To track and improve team performance, I would establish clear, measurable goals and regularly review progress. Implementing feedback mechanisms, such as one-on-one check-ins and performance reviews, allows me to identify areas for development. Encouraging input from team members fosters a sense of ownership and helps create tailored improvement plans, driving overall success.

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How would you ensure compliance with safety and health regulations at Domino's Pizza?

Ensuring compliance with safety and health regulations is paramount. I would regularly review safety protocols with team members, provide updates during staff meetings, and lead by example in adhering to all health standards. Conducting regular inspections and engaging in training sessions will also help reinforce the importance of safety, fostering a culture of accountability and diligence among the staff.

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Can you give an example of a time you had to make a difficult decision as a leader?

In one instance, I had to make a decision regarding staffing during peak hours while operating with limited resources. I assessed the team’s strengths and weaknesses, identified critical roles that needed coverage, and communicated transparently about the challenges with the team. I adjusted schedules and tasks accordingly to maximize efficiency, which ultimately ensured that service quality remained high despite the staffing constraints.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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