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Production Manager - job 2 of 3

Company Description

MAKE GREAT PIZZA — AND MORE — POSSIBLE  

Be a part of the world's #1 Pizza company! 

Job Description

Supervise and coordinate the activities of production team members engaged in pizza dough production. Effectively maximize production yield and minimize production waste. Monitor and manage all aspects of production operations by established company/industry standards and procedures. Ensure team members are trained in food safety and other job duties to maintain consistency throughout the production and dough handling process. Must have a comfort level working in a diverse, fast-paced environment.

Schedule: Monday-Friday; 8am-5pm (hours may vary based business needs)

Compensation: $83,000-$86,000/annual; based on candidates experience

RESPONSIBILITIES AND DUTIES

(40%)Manage Production and Sanitation Area

  • Develop production/operational goals based on actual and projected customer needs and investigate any cause and possible solutions to any problems reflected in the metrics
  • Complete daily production statistical reports including, pounds per labor hour, overtime, trays per hour, total trays, and total hours used, and manage weekly schedule
  • Ensure GMPs (Good Manufacturing Practices) are being followed and team members are wearing PPE when handling the product
  • Ensure team members are receiving proper training on dough production, proofing, temperature checks, checking dough ball weights, performing test bakes, and maintaining a dough library for every single day of production and using it as a reference for dough complaints
  • Interface with vendors and be responsible for collecting, recording, and reporting operational data
  • Maintain a safe and positive work environment in compliance with OSHA, company standards, and local, state, and federal requirements. As the equipment is added or modified, review it is ergonomically suitable for all TMs and proper L.O.T.O procedures are outlined and implemented
  • Ensure standardization of dough formula and make changes when instructed by QC
  • Order production supplies, flour, and sanitation materials
  • Monitor and verify that Solo Chain and production ingredients are correct. Remove spoiled dough from Solo Chain and receive production raw ingredients into the system
  • Assist with the troubleshooting of dough issues that occur in the marketplace and periodically visit stores to check the quality of products
  • Conduct required test bakes per period and enter them in the Portal
  • Maintain cost controls and prepare a budget for the Director
  • Continually inspect the production area to verify that everything is operating correctly. Submit work orders to maintenance for repairs and/or modifications needed on the equipment or safety related.
  • Strategize and implement new ideas to improve manufacturing efficiency and, at the same time, watch out for the safety and well-being of the TMs
  • Coordinate with other departments to achieve common goals and objectives
  • Facilitate dough management classes for franchisees
  • Coordinate with chemical vendors to ensure all correct chemicals are on-site
  • Coordinate with oil and flour mill vendors to schedule loads to be delivered to the site

(60%) Manage Production & Sanitation Team Members

  • Assign job tasks according to the production schedule
  • Coach team members who are not meeting their performance goals, reward team members for good performance, complete performance appraisals on team members
  • Ensure CCP (Critical Control Point) specific training is provided to the team members performing the metal detector checks
  • Follow progressive discipline according to guidelines with TMs not meeting expectations
  • Facilitate a five-minute team member meeting daily to keep the team members informed of safety precautions, performance, policies, etc.
  • Recruit, interview, hire, and train all new team members in various pieces of training, including safety and minimizing team member turnover.
  • Ensure safety procedures are being observed and safety tests are completed promptly.
  • As needed, fill in as a production team member and perform tasks necessary to meet production goals (time spent in these activities does not exceed 15% of work time)
  • Responsible for dough safety and dough quality - maintain dough certification
  • Attend Leadership & Development training sessions
  • Perform other duties as assigned by the Manager and/or Director.

 

Qualifications

  • Bachelor’s degree emphasizing distribution, manufacturing, and warehouse; some college plus equivalent work experience may be accepted. Preferably in the food, warehouse, manufacturing, or retail industry – Bilingual a plus
  • 3-5 years of production, manufacturing, or retail experience, strong knowledge of bakery procedures, or having basic knowledge of food safety programs would be beneficial.
  • Working knowledge of AIB or HACCP practices or certification would be a plus
  • Proven ability to develop and lead team members in meeting goals and objectives
  • Results-oriented with strong organizational and decision-making skills
  • Excellent knowledge of Microsoft Office programs
  • Strong interpersonal, communication (verbal and written), and follow-through skills
  • Ability to work a full-time/flexible schedule, including nights, weekends, and holidays
  • Proven experience in quality and safety
  • Willingness to support a 24-hour operation and be on call, including carrying an emergency cell phone as needed
  • Must successfully pass a background check every third year on your anniversary date
  • Availability to travel by air, as needed

PHYSICAL REQUIREMENTS

  • Ability to stand and/or walk for long periods, climb stairs, and lift to 25 lbs. frequently and 50 lbs. occasionally in extreme temperatures [33-38 degrees] and environments exposed to loud machinery. You must be able to work around yeast and flour.

Additional Information

Domino's offers:   

  • Competitive wages  
  • Paid Holidays and Vacation   
  • Positive work environment   
  • Benefits on the first day of employment!   
  • 401k matching contributions   
  • 15% off the purchase price of stock   
  • Company bonus   
  • Referral bonuses   
Domino's Glassdoor Company Review
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CEO of Domino's
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Average salary estimate

$84500 / YEARLY (est.)
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$83000K
$86000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Production Manager, Domino's

Join Domino's as a Production Manager and become part of the world’s #1 pizza company! In this exciting role, you’ll supervise and coordinate the activities of our dedicated production team, ensuring all aspects of pizza dough production run smoothly and efficiently. Your primary goal will be to maximize production yield while minimizing waste, all while maintaining the highest standards of food safety and quality. A typical day will see you monitoring operations, training team members, and implementing best practices to ensure consistency in the production process. It’s important that you’re comfortable in a fast-paced, diverse environment, as no two days are the same at Domino's. From managing production reports to coordinating training sessions, your leadership will inspire a culture of excellence. You’ll also strategize new ideas to enhance manufacturing efficiency while prioritizing the well-being of your team. The position requires strong communication skills and the ability to motivate team members to meet performance goals. With a schedule that typically runs Monday to Friday, you’ll enjoy a healthy work-life balance, plus a competitive salary ranging from $83,000 to $86,000 per year, depending on your experience. Domino’s offers a supportive work environment with great benefits. Ready to make great pizza – and more – possible? Let’s get started!

Frequently Asked Questions (FAQs) for Production Manager Role at Domino's
What are the responsibilities of a Production Manager at Domino's?

As a Production Manager at Domino's, you will be responsible for supervising the production team, ensuring that dough production adheres to safety and quality standards. You'll manage daily production statistics, provide training to team members, and implement strategies to maximize efficiency while minimizing waste. Your role will also involve coordinating training and safety measures to maintain a high-performance team.

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What qualifications are needed for the Production Manager position at Domino's?

To qualify for the Production Manager role at Domino's, candidates should hold a Bachelor’s degree related to distribution, manufacturing, or warehouse management, coupled with 3-5 years of relevant experience in production or retail. Experience with food safety programs and a working knowledge of bakery procedures will be beneficial, and strong interpersonal skills are essential for success.

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What is the work schedule for a Production Manager at Domino's?

The typical work schedule for a Production Manager at Domino's is Monday to Friday, from 8 am to 5 pm. However, hours may vary based on business needs, and flexibility to support a 24-hour operation, including nights and weekends, may be required. This role also has on-call responsibilities, ensuring that production operations run smoothly at all times.

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What benefits can a Production Manager expect at Domino's?

Domino's offers a competitive compensation package for the Production Manager role, with annual salaries ranging from $83,000 to $86,000. Additionally, employees can enjoy paid holidays and vacation, access to benefits from day one of employment, 401k matching contributions, and various incentives such as company bonuses and referral bonuses to make working here even more rewarding.

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What skills are essential for success as a Production Manager at Domino's?

Being successful as a Production Manager at Domino's requires strong organizational and decision-making skills, as well as excellent verbal and written communication abilities. You'll need to be results-oriented and possess a solid understanding of quality and safety standards along with the capability to motivate and lead your team in a fast-paced environment.

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Common Interview Questions for Production Manager
How do you prioritize tasks as a Production Manager?

When prioritizing tasks as a Production Manager, it's crucial to assess operational needs and align them with production goals. I typically focus on urgent issues that can affect production continuity while also looking at long-term improvements to enhance efficiency. Utilizing daily reports helps me track performance metrics and make data-driven decisions.

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Can you describe a time you resolved a production issue?

Absolutely! In my previous position, we faced a sudden equipment malfunction that halted production. I quickly assembled a team to troubleshoot the issue, worked closely with maintenance, and communicated with staff to manage workflow during downtime. This hands-on approach not only resolved the issue swiftly but also built trust within the team.

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What strategies do you use to motivate your production team?

To motivate my production team, I believe in maintaining open communication and recognizing individual contributions. I regularly check in with team members, set achievable goals, and celebrate our successes. Acknowledging hard work and providing constructive feedback fosters a positive work environment, crucial for team morale.

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How do you ensure quality control in production?

Ensuring quality control in production involves implementing strict monitoring procedures and regular training. I emphasize the importance of following Good Manufacturing Practices (GMPs) and encourage team members to perform routine checks throughout the production process. Additionally, I utilize feedback and metrics to identify areas for improvement.

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What experience do you have with safety protocols in production?

I have extensive experience implementing and overseeing safety protocols in production environments. My approach includes regular safety training, maintaining compliance with OSHA regulations, and promoting a culture of safety where team members feel empowered to report hazards or suggest improvements. Safety is always a priority in production.

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What do you do if team members aren’t meeting performance expectations?

If team members aren’t meeting performance expectations, I first engage them in a one-on-one discussion to understand any challenges they face. I provide coaching, set clear goals, and offer additional training if needed. This supportive approach encourages improvement while also holding them accountable for their responsibilities.

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How do you handle vendor relationships for production supplies?

Managing vendor relationships requires open communication and negotiation skills. I keep records of supply quality, delivery timelines, and costs to ensure we get the best deals. Regularly scheduling meetings with vendors helps maintain transparency and allows me to address any issues that might affect production.

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Can you explain your experience with budgeting in production?

In my previous roles, I have been responsible for preparing and managing production budgets. This involves analyzing expenditures against revenue and forecasting future needs based on production targets. I utilize historical data to make informed decisions while also identifying areas where we can reduce costs without compromising quality.

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What would you consider your biggest achievement as a Production Manager?

One of my biggest achievements as a Production Manager was successfully leading a project that reduced production waste by 20% over six months. This involved analyzing processes, implementing new strategies, and training the team on the importance of waste reduction, which had a significant positive impact on our bottom line.

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How do you adapt to changes in production demand?

Adapting to changes in production demand involves being proactive and flexible. I closely monitor trends and customer feedback to anticipate changes. By having a well-trained, versatile team and a clear communication plan, I can quickly adjust schedules and processes to meet new demands efficiently.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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