Assistant Manager(05263) - 3241 Ambassador Caffery Pwky - job 2 of 3

As an Assistant Manager at RPM Pizza, you will oversee shift management, customer service, and team leadership. This includes ensuring store goals are met, maintaining a high-energy environment, training team members, managing inventory, and upholding safety standards.

To apply for the Assistant Manager position at RPM Pizza, you need to be at least 18 years old, possess strong communication skills, and be Food Safety Certified as required by your area. An outgoing attitude and a passion for teamwork are also important.

RPM Pizza provides excellent support for career growth through resources like the RPM Pizza College, where you can develop leadership and team-building skills that are essential for advancing within the company.

As an Assistant Manager at RPM Pizza, you can expect competitive pay, bonuses for achieving store goals, and a benefits package that includes medical, dental, vision, and life insurance when enrolled in the company plan.

Yes! The role of Assistant Manager at RPM Pizza includes completing various training programs, including the required Pizza College courses to ensure you are well-equipped to uphold brand standards and provide exceptional service.

It's important to approach disagreements by first listening to the team member's perspectives, then finding a common ground, and collaborating on solutions that prioritize team harmony and store goals.

To meet service goals, I would consistently train the team on best practices, implement feedback from customer interactions, and maintain a high-energy atmosphere during shifts to inspire top performance.

I have successfully managed inventory in fast-paced settings by implementing organized systems for tracking stock levels, forecasting needs based on sales trends, and ensuring the team is trained to maintain product availability.

I prioritize safety by regularly reviewing safety protocols with the team, ensuring ongoing training in food safety procedures, and leading by example in maintaining a safe working environment.

Seeing customers happy and satisfied with their experience motivates me. I believe a positive atmosphere directly contributes to their satisfaction, and I strive to foster that with my team.

I would start with a comprehensive orientation, followed by pairing them with experienced team members for hands-on training while providing consistent feedback and encouragement throughout their learning process.

Utilizing task prioritization and delegation helps me manage my time effectively, along with setting clear goals for each shift and using checklists to track progress throughout the day.

I address customer complaints promptly by listening to concerns, validating their feelings, and taking immediate action to resolve the issue, ensuring the customer leaves satisfied.

Communication is vital. I maintain regular and open dialogue with my team to ensure everyone is informed, empowered, and able to express ideas or concerns that can help improve our operations.

In high-pressure situations, I focus on remaining calm and organized, encouraging the team to prioritize tasks while maintaining clear communications, to ensure we effectively manage the pressure and provide excellent service.