Junior Account Manager - Mid-Market RX

As a Junior Account Manager at DoorDash, you will handle the ads and promo strategies for a designated portfolio of restaurant partners. Your responsibilities will include conducting marketing discussions focusing on upsells and optimizations, overseeing campaign execution, developing marketing calendars, and creating post-campaign reports to evaluate success. Your role will be pivotal in driving the growth and success of digital ad strategies for our partners.

The ideal candidate for the Junior Account Manager role at DoorDash should possess a Bachelor's degree, with an MBA or a Master's degree being a plus. You should have at least 4 years of experience in digital media, along with business development and partnerships experience. Familiarity with analytics and presentation tools is essential, as well as a consultative selling approach to foster effective partnerships.

DoorDash emphasizes the professional development of its employees by offering comprehensive training programs and cross-functional collaboration opportunities. As a Junior Account Manager, you will work alongside experienced team members and have access to resources that promote skill enhancement in marketing strategies, analytics, and more, helping you achieve your career goals.

At DoorDash, Junior Account Managers enjoy a fast-paced, innovative work environment. The company values teamwork and encourages a culture of collaboration and creativity. You will have the opportunity to interact with diverse teams across marketing, analytics, and product development, allowing for a well-rounded professional experience.

DoorDash provides an extensive benefits package for its employees, including a competitive salary, performance-based commission, health benefits, 401(k) plan with an employer match, and paid time off. Additionally, they offer a wellness benefit and a mental health program to ensure the well-being of their team members.

When approaching this question, emphasize your direct experiences in digital media sales, showcasing specific campaigns or strategies you developed. Highlight your understanding of the digital landscape and how your efforts contributed to business growth, illustrating your analytical and strategic skills.

Demonstrate your time management skills by describing tools or methods you use to stay organized. Discuss the importance of focusing on high-impact tasks and how you communicate with your team to ensure project deadlines are met, showcasing your ability to juggle multiple priorities.

Discuss specific strategies such as analyzing performance metrics, A/B testing, or leveraging insights from previous campaigns. Explain how you would collaborate with the team and clients to strategize optimizations and upsells based on campaign performance indicators.

Share your personal approach to relationship building, focusing on the importance of understanding the client’s business needs and providing tailored solutions. Give examples of instances where your interpersonal skills led to successful long-term partnerships.

Emphasize the significance of understanding the client’s needs and demonstrating how additional services can create value for them. Discuss the importance of timely follow-ups and continued engagement to nurture opportunities for upselling.

Illustrate this with a specific example where you analyzed data to identify trends or opportunities, leading to actionable insights that enhanced the campaign's performance. Highlight any tools or analytical platforms that you utilized during this process.

Reflect on your passion for the restaurant industry and how advertising plays a critical role in helping businesses thrive. Share your enthusiasm for the opportunity to use creative marketing strategies to connect restaurants with their target audiences.

Share your openness to feedback and give an example of a time you received constructive criticism. Discuss how you took it as an opportunity for growth and how it positively impacted your work.

Talk about essential performance metrics such as click-through rates, conversion rates, and return on investment. Explain how you use these metrics to assess the effectiveness of campaigns and the decisions you make based on your findings.

Mention your admiration for DoorDash's mission to empower local economies and its commitment to innovation and diversity in the workplace. Share how your values align with the company's goals and how you believe you can contribute to its growth.