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Business Operations Manager

We're looking for a Business Operations Manager to own our business and people operations functions. The ideal candidate has exceptional work endurance, embraces working in a fast-paced, unstructured environment, and will work across all functions at the company. We’re hiring in SF and NYC but can support remote elsewhere in the US!

We’re looking for evidence of outstanding ability and hustle. Specifically, it helps to have:

  • Experience in business ops, people ops, and finance, specifically with tools like Stripe, Ramp, Rippling, and Ashby.

  • High integrity and trustworthiness.

  • Top-tier attention to detail and organization, even in a fast-moving environment with shifting timelines and priorities.

  • Bias for action and low ego — willing to be scrappy and assist across the rest of the company as needed.

About us

Doppel is the leading solution in modern digital risk protection for trusted brands. Our state-of-the-art AI scans over 10 million entities daily across the web, dark web, social media, and app stores, offering unparalleled breadth in detecting digital threats, including piracy, counterfeiting, phishing scams, executive impersonators, and more. Seamless integrations with domain registrars, web hosts, browsers, social media platforms, and digital marketplaces power real-time, continuous, and automated protection, making Doppel the best defense for trusted brands, from startups to Fortune 500 companies.

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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Operations Manager, Doppel

Join us at Doppel as a Business Operations Manager and take charge of our business and people operations functions! In this pivotal role, you'll thrive in a fast-paced, dynamic environment that encourages you to embrace change and act swiftly. With a presence in San Francisco and New York City, we also support remote work across the U.S.! We are on the lookout for someone who combines extensive experience in business operations, people operations, and finance, ideally with familiarity using tools such as Stripe, Ramp, Rippling, and Ashby. Your high integrity and keen attention to detail will set you apart, ensuring that you manage shifting priorities without breaking a sweat. At Doppel, we value action and team spirit; therefore, we need someone who's ready to roll up their sleeves, pitch in wherever necessary, and collaborate across all company functions. We're committed to providing the best digital risk protection for brands, harnessing state-of-the-art AI technology to scan over 10 million entities every day, and we want you to be a part of our mission in delivering unparalleled protection to clients spanning from startups to Fortune 500 companies. If you’re driven, organized, and ready to take on this exciting challenge, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Business Operations Manager Role at Doppel
What are the main responsibilities of a Business Operations Manager at Doppel?

As a Business Operations Manager at Doppel, your primary responsibilities will involve overseeing the company's business and people operations functions. This includes optimizing processes, managing financial tools like Stripe and Ramp, and ensuring a smooth operational flow across various departments. You will also be tasked with maintaining high operational standards and organizational excellence, while supporting teams with a collaborative mindset.

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What qualifications are needed to become a Business Operations Manager at Doppel?

To qualify for the Business Operations Manager position at Doppel, candidates should possess substantial experience in business operations, people operations, and finance. Familiarity with tools such as Rippling and Ashby is advantageous. Additionally, strong attention to detail, integrity, and the ability to adapt to fast-paced, changing environments are critical. The ideal candidate will demonstrate a proactive approach and a genuine desire to contribute across the company.

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What tools do Business Operations Managers at Doppel commonly use?

Business Operations Managers at Doppel frequently utilize tools like Stripe for payment processing, Ramp for expense management, and Rippling for HR and payroll functions. Additionally, knowledge of Ashby for talent management and recruitment processes enhances operational efficiency. Familiarity with these tools enables the manager to streamline business operations effectively.

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What is unique about working at Doppel as a Business Operations Manager?

Working at Doppel as a Business Operations Manager is a unique opportunity to be at the forefront of digital risk protection. With cutting-edge AI technology scanning millions of entities daily, you'll play a significant role in safeguarding trusted brands. The fast-paced, collaborative culture and focus on innovation ensure that no two days are the same, making it an exciting place to grow your career.

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How does Doppel support remote employees in the Business Operations Manager role?

Doppel provides robust support for remote employees in the Business Operations Manager role by ensuring they have the necessary tools and resources to succeed. This includes access to software, regular communication sessions, and collaborative platforms to work seamlessly with teams, regardless of location. The company values flexibility and fosters an inclusive culture that empowers remote team members.

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Common Interview Questions for Business Operations Manager
How do you prioritize your tasks when managing multiple projects as a Business Operations Manager?

To effectively prioritize tasks, I first assess the urgency and impact of each project, allocating time for high-priority tasks that significantly affect operations. I also align my priorities with company goals and collaborate with teams to ensure alignment and manage expectations, leading to efficient task management.

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Can you describe your experience with financial tools related to business operations?

I have hands-on experience with various financial tools such as Stripe for payment processing and Ramp for managing expenses. I leverage these tools to optimize financial operations, ensuring transparency and efficiency in budgeting, expense tracking, and forecasting while streamlining workflows.

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What strategies do you use to stay organized in a fast-paced environment?

In a fast-paced environment, I utilize digital tools like project management software to keep track of tasks and deadlines. I also employ techniques such as setting clear priorities, breaking larger projects into smaller tasks, and maintaining regular check-ins with my team to ensure everyone stays on track and accountable.

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How do you ensure collaboration across different departments?

To foster collaboration across departments, I encourage open communication and regular touchpoints between teams. I also promote a culture of teamwork by using collaborative tools for project tracking and sharing progress updates, fostering an environment where team members feel empowered to share their ideas and assist each other.

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Describe a challenging situation you faced as a Business Operations Manager and how you overcame it.

I once encountered a significant bottleneck in our onboarding process that caused delays. By conducting a thorough analysis, I identified the problem areas and organized a cross-departmental team to redesign the onboarding workflow, resulting in faster processing times and improved overall efficiency. This experience taught me the importance of adaptability and teamwork.

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What do you consider the most important skills for a Business Operations Manager?

The most important skills for a Business Operations Manager include excellent organizational abilities, strong analytical skills, effective communication, and a proactive approach to problem-solving. These skills enable the manager to drive efficiency, navigate challenges, and ensure seamless operations across the company.

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How do you handle shifting priorities in your work?

When faced with shifting priorities, I remain flexible and reassess my task list according to the new demands. Open communication with stakeholders is key to understanding their needs, and I adapt my action plan accordingly to maintain focus on essential tasks while being responsive to changes.

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What is your experience with AI and technology in business operations?

I have worked extensively with technology in business operations, focusing on integrating AI tools for efficiency and data analysis. My experience involves leveraging technology to automate routine tasks, analyze performance metrics, and optimize decision-making to drive business growth and operational success.

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How do you maintain a culture of high integrity as a Business Operations Manager?

Maintaining high integrity starts with leading by example. I prioritize transparency in communication and decision-making while ensuring that our operations adhere to ethical standards. Cultivating trust among team members fosters a productive work environment, where everyone feels valued and encouraged to voice their opinions.

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Why do you want to work as a Business Operations Manager at Doppel?

I am drawn to the mission of Doppel in protecting brands from digital threats using innovative technology. As a Business Operations Manager, I see a unique opportunity to contribute to this mission by optimizing processes and fostering a collaborative environment that drives growth and enhances overall operational efficacy.

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Full-time, remote
DATE POSTED
March 23, 2025

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