Residential House Manager - job 1 of 3

As a Residential House Manager at Dungarvin, your primary responsibilities include supervising staff, ensuring that personal care and health needs of individuals with disabilities are met, and managing the overall operations of the home. You will coordinate services, monitor cleanliness, and maintain communication with team members and stakeholders, ensuring every resident receives the best possible support.

To become a Residential House Manager at Dungarvin, you should have a two-year degree in a related social services field or at least two years of experience working in the Intellectual/Developmental Disabilities field. Supervisory experience is preferred, along with strong decision-making, time management, and communication skills. Flexibility and the ability to work without direct supervision are essential.

The work schedule for a Residential House Manager at Dungarvin includes direct care and administrative tasks. Typically, shifts are on Sundays from 9 am to 3 pm, Mondays through Wednesdays with varied hours, and Thursdays focused on administration from 10 am to 4 pm. This structure allows for a balance of direct care and management duties throughout the week.

A successful Residential House Manager at Dungarvin should be compassionate, responsible, and possess excellent leadership skills. It’s crucial to have the ability to connect with individuals with disabilities and their families, maintain calm in difficult situations, and promote a team-oriented environment. Strong organizational skills and the capacity to make decisions independently are also important.

Dungarvin provides a comprehensive benefits package for Residential House Managers, including medical, dental, and vision insurance, life insurance, and a 401K plan with an employer match after one year. Additional benefits include paid time off, flexible spending accounts, pet insurance, and ongoing training opportunities that contribute to both personal and professional development.

When faced with a behavioral crisis, it is crucial to remain calm and assess the situation quickly. Speak to the individual in a calm tone to de-escalate the behavior, while following established protocols. Document the incident thoroughly and discuss it with your team afterward for continuous improvement.

In previous roles, I’ve successfully managed care teams by fostering open communication and promoting a positive team environment. Regular meetings to discuss issues and celebrate successes were critical to maintaining morale and ensuring quality care.

I prioritize tasks by assessing the urgency and importance of each resident’s needs, utilizing a checklist for daily responsibilities, and remaining flexible to adapt as new situations arise. Close communication with team members helps ensure we provide comprehensive support.

I implement a routine cleaning schedule and encourage team members to take ownership of specific areas. Regular inspections and maintenance checks reinforce accountability and ensure that the home remains a safe and welcoming environment for residents.

Building trust with families involves consistent communication, updating them on their loved one's progress, and actively listening to their concerns. I make it a priority to involve them in care plans, which helps create a supportive partnership.

I believe in continuous staff training through workshops, feedback sessions, and peer mentoring. I would identify training needs based on care delivery outcomes and ensure everyone is equipped with the skills to provide the best care possible.

Addressing conflicts promptly is key. I would facilitate an open discussion between the involved parties, encouraging them to express their viewpoints. Fostering a culture of respect and collaboration can prevent future conflicts from arising.

I utilize digital tracking systems and maintain detailed care logs to monitor residents' healthcare needs effectively. Regular check-ups and staff meetings ensure that everyone is on the same page regarding health updates.

I emphasize the importance of training and regular drills to keep everyone prepared for emergencies. Having a well-documented emergency procedure plan that is easily accessible to all staff members is vital to ensure compliance and readiness.

My inspiration comes from the meaningful interactions I have with residents and seeing them thrive in a supportive environment. Contributing positively to someone’s life is incredibly fulfilling and motivates me to continue improving care delivery.