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Mental Health Technician - Residential - job 2 of 3

Company Description

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Discovery Mood and Anxiety Programs, DBH’s Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Compensation range is $17 - $28 per hour

Compensation will be dependent upon geographic region, education, and experience 

Our Offer to You!

Full Time, Varied Shift Times and Days Available

We are dedicated to empowering our employees with their professional and personal development by providing:

  • 401(k)
  • Healthcare benefits
  • Vacation and sick days
  • Employee referral program
  • Employee discounts to various stores, amusement parks, events, etc.
  • Continuing education (CE) programs and training
  • Weekly training opportunities
  • Advancement opportunities within the organization

Job Description

Mental Health Technician I (MH Tech 1) is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge. MH Tech 1 responsibilities primarily include ensuring patient safety, providing milieu interventions, leading psychoeducational groups, and supporting patients as they navigate the treatment process. As the Tech team is available to the patient on a twenty-four hour basis, careful patient monitoring and communication with the treatment team is essential. Reports to Facility Manager/Program Director.

Responsibilities

  • Orients new patient to the treatment program, its requirements, intent, and routine. Completes needed assessments within 24 hours of admission.
  • Determines whether the new patient has any special needs, communicates those needs to the treatment team and assists the patient in fulfilling those needs.
  • Monitors all patients through the treatment experience, keeping patients in line of site in the milieu and checking on patients in bedrooms or other areas on a regular basis.
  • Contributes to the well-being of all patients by serving as a positive role model, demonstrating professional and caring manner toward co-workers, patients, and guests.  Treat all patients, guests and co-workers respectfully and courteously.
  • Facilitates treatment plan set forth by the Therapist by providing day-today support to patients and if patients need to “check-in”, help patients engage in a positive coping skill.  Directs patients in a clear, concise, and informative manner.
  • Understands the importance of structure by following the house rules and group schedule each shift.
  • Responsible for running and engaging patients in therapeutic groups such as coping skills, relapse prevention, psycho education, Life Skills, etc. for the expected length of time identified in the Program Schedule.   Also assists in providing group ideas.
  • As Technicians are the “eyes and ears” of the milieu, they are responsible for documenting any behaviors that occur in the milieu in a very thorough and appropriate manner. Must maintain confidential nature of all patient and program related activities.
  • Answers telephone promptly and politely. Transfers any inquiries they are unable to assist with to the Therapist, Milieu Manager or Program Director. 
  • Maintains a clean environment by completing the cleaning required on the shift worked and documenting.

For a virtual tour of the facility, please visit our website at discoverymood.com

Qualifications

  • High School Diploma
  • Bachelors degree OR one year experience working with MH or with adolescents 
  • Must attend all training, education, and staff enrichment activities
    • This includes monthly on line trainings, in person trainings and trainings as assigned.
  • Must possess a current Driver’s License in good standing
  • Must be CPI and CPR/First Aid certified within 90 of employment with Discovery 

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

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CEO of Discovery Behavioral Health
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Average salary estimate

$46800 / YEARLY (est.)
min
max
$35360K
$58240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Mental Health Technician - Residential, Discovery Behavioral Health

If you're passionate about mental health and want to make a significant impact, consider joining Discovery Behavioral Health as a Mental Health Technician in Whittier, CA! At DBH, we're a leading force in behavioral healthcare, dedicated to helping individuals struggling with mental health, substance use, and eating disorders. As a Mental Health Technician, you will play a critical role in supporting patients from the moment they arrive until they successfully transition out of our care. Your responsibilities will include ensuring patient safety and well-being, leading therapeutic groups, and facilitating positive coping skills. You’ll be an essential part of a collaborative treatment team, communicating effectively to meet each patient's unique needs. We appreciate dedicated individuals who serve as positive role models, exhibit compassion, and respect for each person’s journey. You don’t need to meet every qualification to apply; we welcome a diverse range of applicants eager to learn! Plus, at DBH, we are committed to your professional growth, offering various benefits such as healthcare, 401(k), and continuing education opportunities. The role offers a flexible full-time schedule with various shift options that allow you to balance your personal life while making a difference in the community. Your journey towards empowering patients to discover their paths to fulfilling lives begins here—come be a part of our integral team at DBH!

Frequently Asked Questions (FAQs) for Mental Health Technician - Residential Role at Discovery Behavioral Health
What are the primary responsibilities of a Mental Health Technician at Discovery Behavioral Health?

As a Mental Health Technician at Discovery Behavioral Health, your main responsibilities will include providing direct support to patients throughout their treatment process. This involves ensuring patient safety, facilitating psychoeducational groups, and monitoring patients closely to assess their needs. You'll be tasked with orienting new patients to the treatment program, communicating any special needs to the treatment team, and assisting patients in utilizing positive coping skills as outlined in their treatment plans.

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What qualifications do I need to become a Mental Health Technician at Discovery Behavioral Health?

To qualify for the Mental Health Technician position at Discovery Behavioral Health, you should ideally hold a High School diploma, with a Bachelor's degree or at least one year of experience in mental health or working with adolescents preferred. Additionally, you must attend all required training sessions, obtain CPI and CPR/First Aid certification within 90 days of employment, and possess a valid driver's license in good standing.

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How does Discovery Behavioral Health support the ongoing education of Mental Health Technicians?

At Discovery Behavioral Health, we place a strong emphasis on ongoing professional development for our Mental Health Technicians. We offer various opportunities for training and continuing education, including online courses, in-person training, and enrichment activities. This commitment ensures that our staff remains informed about the latest practices in mental health care and can provide the best possible support to our patients.

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What kind of work environment can I expect as a Mental Health Technician at Discovery Behavioral Health?

As a Mental Health Technician at Discovery Behavioral Health, you can expect a positive and collaborative work environment. Our team is dedicated to treating every patient and colleague with respect and courtesy. The role involves regular communication and teamwork, creating a supportive atmosphere that is conducive to patient recovery and employee growth alike.

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What benefits does Discovery Behavioral Health offer its Mental Health Technicians?

Discovery Behavioral Health provides a comprehensive benefits package for its Mental Health Technicians. This includes healthcare benefits, a 401(k) plan, vacation and sick days, employee discounts, and opportunities for professional advancement. Our commitment to your growth and well-being extends beyond the workplace, helping you thrive both personally and professionally.

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Common Interview Questions for Mental Health Technician - Residential
Can you describe your experience working with patients in a mental health setting?

When describing your experience, focus on specific roles where you've engaged with patients directly. Highlight any relevant training or certifications you've received and share anecdotes that demonstrate your ability to connect with patients and provide effective support.

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How would you handle a patient who is exhibiting disruptive behavior?

Addressing disruptive behavior requires calmness and empathy. Explain that you'd first ensure the safety of all patients and use de-escalation techniques. Share your understanding of behavior management strategies and emphasize the importance of communicating with your treatment team to address underlying issues.

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What strategies would you use to support patients in developing positive coping skills?

Discuss your familiarity with coping strategies and therapeutic techniques. You might mention facilitating therapeutic groups, role modeling positive behaviors, or encouraging patients to express their feelings and participate in activities designed to enhance their coping mechanisms.

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How do you ensure effective communication within the treatment team?

Effective communication is critical in team dynamics. Describe how you would keep detailed records of patient behaviors, actively participate in team meetings, and share insights with colleagues to ensure that everyone is aligned on treatment strategies and patient needs.

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What motivates you to work in the mental health field?

Reflect on your personal motivations and experiences that led you to this field. Share your passion for helping others, the fulfillment you receive from improving lives, and how you aspire to contribute to the well-being of patients at Discovery Behavioral Health.

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How would you approach working with a diverse population of patients?

Emphasize your commitment to inclusivity and cultural competency. Discuss your understanding of different backgrounds and how you adapt your communication and support techniques to better meet the unique needs of diverse patients.

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Can you give an example of a time you had to adapt your approach to meet a patient's needs?

Share a concrete example that highlights your flexibility and creativity in a challenging situation. Explain how you assessed the situation and modified your approach to foster an effective therapeutic relationship.

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What do you think is the most important quality for a Mental Health Technician?

Discuss characteristics like empathy, patience, and the ability to build trust with patients as vital qualities. Relate it back to how these traits contribute to creating a safe and supportive environment, ultimately leading to better recovery outcomes.

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How do you maintain your own mental wellness while supporting others?

Address your understanding of self-care strategies essential for mental health professionals. Explain how you prioritize your own well-being through mindfulness, seeking support from your colleagues, and setting boundaries to avoid burnout.

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What steps would you take to ensure a clean and safe environment for patients?

Discuss your commitment to maintaining high cleaning standards and procedures. Share how you would stay organized, follow protocols, and collaborate with the team to ensure the environment is conducive to healing and wellness.

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We save the lives of those we serve with compassionate treatment, evidence-based clinical care and an unwavering alliance among staff, patients, their families and communities.

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DATE POSTED
March 30, 2025

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