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CES Account Partner

Job Description:

DXC Consulting Account Partner Job Description

Summary

The Consulting Account Partner leads the go to market activity to grow one client or a defined cluster of similar clients for Consulting and Engineering Services (CES).  Responsible for developing and executing the multi-year business development strategy, and for providing sponsorship for the delivery of CES professional services. Serves as the trusted advisor and primary business contact for the client. Establishes a business-oriented advisory presence for DXC with the client. Acts as a strategic partner to secure initial consulting engagements (“land”) by understanding client pain points and offering tailored solutions. Build trust and deepen relationships to broaden the scope of engagement (“expand”).

Proactively creates client satisfaction by addressing concerns, ensuring alignment with business objectives, and leading the narrative with the client.  Ensures that practice profit objectives, sales revenue targets, personal utilization and revenue goals are met.

Essential Job Functions

  • Develops the account plan to drive client value and revenue for DXC.
  • Ensures that the action items and sales opportunities identified in the account plan are executed in the timeline identified.
  • Orchestrates the DXC account team to focus on the client value propositions. Oversees cross-business unit CES engagements. Is the single “R” in the RASIC for achieving financial and strategic objectives.
  • Builds strategic partnerships with client decision-makers and influencers. Demonstrates a deep understanding of client business and provides relevant points of view and thought leadership.
  • Collaborates with delivery teams to highlight success and create client advocates.
  • Influences decisions and direction at the executive level.
  • Develops compelling strategies and win theme both for specific proposals and spanning multiple proposals. Is the single “R” for sales pursuits.
  • Builds an atmosphere of collaboration and trust with both the client and the account team.
  • Manages offering resources active in the account. Assesses their performance and development.
  • Employs “land and expand” approach to secure initial wins and to convert them to broader, multidimensional engagements. Cross-sells and upsells for maximum client value and CES revenue.

Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • Master's degree in business administration or related field preferred
  • Twelve or more years of industry or client relationship experience
  • Seven or more years of relevant consulting experience included
  • Five or more years of leadership roles such as driving account strategy, or complex project oversight
  • Experience working with concepts, practices, and procedures in the assigned industry
  • Experience selling and delivering solutions to multi-national clients

Other Qualifications

  • Deep knowledge of industry trends, both business and technological
  • Exceptional interpersonal, communication, and negotiation skills
  • A strategic, collaborative, flexible and action-oriented mindset
  • Strong leadership skills to coach and mentor DXC personnel who engage in the cluster
  • Ability to publicly represent DXC with clients and other external entities
  • Ability to anticipate problems and take decisive action with an eye to both client and DXC impact
  • Ability to understand and identify with client business and market conditions
  • Willingness to travel and “walk the halls” to establish an enduring, valuable presence with the client
  • Demonstrated ability to establish initial engagements and grow them into broader partnerships.
  • Proven track record of account expansion by introducing new services, upselling, and cross-selling

Work Environment

  • Office environment at client locations and/or remote – based on the clients in office policies


 

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $114,200 - $212,000.

Full-time hires are eligible to participate in the DXC benefit program.  DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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Average salary estimate

$163100 / YEARLY (est.)
min
max
$114200K
$212000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About CES Account Partner, DXC Technology

Imagine yourself as a CES Account Partner at DXC Technology in the bustling city of New York! In this pivotal role, you'll be the driving force behind advancing client relationships, steering strategic initiatives, and delivering top-notch consulting and engineering services. As the go-to advisor for your clients, your mission will involve understanding their unique challenges and crafting tailored solutions that not only address their pain points but also align perfectly with their business goals. You'll be responsible for developing a multi-year business development strategy, ensuring that DXC's offerings are not just well-executed but also create substantial value for clients. With over twelve years of industry experience, your leadership skills will shine as you orchestrate cross-business unit engagements while building strong relationships with key decision-makers. Working collaboratively with delivery teams, you'll create client advocates and influence high-level decisions, all while managing various resources within the account. If you have a knack for spotting new opportunities, coupled with a strategic mindset, this position is perfect for you. Join the DXC family and help shape the future for our clients while enjoying a competitive compensation package and comprehensive benefits.

Frequently Asked Questions (FAQs) for CES Account Partner Role at DXC Technology
What are the main responsibilities of a CES Account Partner at DXC Technology?

As a CES Account Partner at DXC Technology, the core responsibilities include leading the development and execution of business strategies to grow client accounts, fostering strong relationships with client decision-makers, and ensuring the delivery of consulting and engineering services aligns with their business objectives. You will also be responsible for developing action items in the account plan and executing them on time to drive client value and revenue.

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What qualifications are required to become a CES Account Partner at DXC Technology?

To qualify as a CES Account Partner at DXC Technology, candidates should possess a Bachelor's degree or an equivalent combination of education and experience. Preferred qualifications include a Master's degree in business administration, twelve or more years of industry experience, seven years of consulting experience, and a track record of leadership in driving account strategy. Strong interpersonal, communication, and negotiation skills are also essential.

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What experience is ideal for a CES Account Partner role at DXC Technology?

Ideal candidates for the CES Account Partner role at DXC Technology should have extensive experience in client relationship management within consulting, particularly with multinational clients. A background in crafting strategies for account expansion and the ability to collaborate effectively with delivery teams are important. Additionally, a deep understanding of industry trends and technological advancements will be crucial in advising clients effectively.

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What does the career progression look like for CES Account Partners at DXC Technology?

Career progression for CES Account Partners at DXC Technology can lead to higher leadership roles within consulting and business development sectors. As a key integrator within the account teams, successful Account Partners can advance to senior executive positions, taking on more strategic responsibilities and participating in shaping the overall direction of DXC's service offerings.

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What type of work environment can a CES Account Partner expect at DXC Technology?

A CES Account Partner at DXC Technology can expect a dynamic work environment that includes both office settings at client locations and a flexible remote work option, based on client policies. The role may require travel to establish and maintain strong relationships with clients, promoting an engaging and collaborative atmosphere that enhances client satisfaction and trust.

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Common Interview Questions for CES Account Partner
How would you approach developing a multi-year business development strategy as a CES Account Partner?

In developing a multi-year business development strategy as a CES Account Partner, I would start by conducting a thorough assessment of the client's current position, pain points, and business objectives. Engaging with key stakeholders, I would gather insights and collaborate with the account team to outline clear goals and actionable steps for growth that align with both the client's needs and DXC's offerings.

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Can you give an example of how you’ve built trust with a client?

Building trust with a client typically requires open communication and transparent interactions. For instance, I once organized regular check-ins with a client where I actively listened to their concerns and proactively offered tailored solutions. This consistent engagement not only deepened our relationship but also led to additional consulting engagements that benefited both parties.

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What strategies do you use to identify cross-selling opportunities?

To identify cross-selling opportunities, I prioritize understanding the client's existing services and actively seek feedback on their experience. By analyzing their pain points and success stories with current offerings, I can then position additional DXC solutions that enhance their value or address unmet needs, effectively creating a win-win scenario.

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Describe a time you influenced a decision at the executive level.

In my previous role, I successfully influenced an executive decision by presenting data-backed insights from a recent pilot project. By detailing the positive outcomes and potential ROI of further investment, I gained the buy-in needed to secure additional resources and support from the leadership team.

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How do you handle client objections during a consulting engagement?

When faced with client objections, I maintain a calm and open-minded approach. I listen attentively to their concerns, validate their feelings, and present clear, solution-focused responses. Additionally, I seek to understand the root cause of the objection, which helps in tailoring my recommendations better suited to their expectations.

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What role does collaboration play in your work as a CES Account Partner?

Collaboration is paramount in my role as a CES Account Partner. By engaging various stakeholders, including delivery teams and client staff, I ensure that everyone is aligned on goals and expectations. This collaborative atmosphere fosters innovation while also enhancing client satisfaction, enabling us to deliver successful outcomes.

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How do you keep up with industry trends that may affect your clients?

I keep abreast of industry trends by participating in relevant webinars, attending professional conferences, and subscribing to leading industry publications. I also engage in networking discussions with other professionals to glean insights and share knowledge, ensuring that I can provide clients with timely, relevant advice.

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What is your approach to managing multiple client accounts simultaneously?

Managing multiple client accounts requires a well-structured approach. I prioritize tasks by establishing clear timelines and utilizing project management tools to track progress. Regularly communicating with each client about ongoing efforts facilitates transparency and allows me to maintain strong relationships, while ensuring I meet all deadlines.

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Describe how you would mentor a junior team member in your account team.

To mentor a junior team member, I would focus on building a supportive relationship based on trust and open communication. I would set up regular meetings to discuss their career goals and provide constructive feedback on their work. Guiding them through complex projects and sharing insights from my experiences would also help them grow in their role.

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What key metrics do you track to measure success in your role?

To measure success in my role, I track key metrics such as client satisfaction scores, revenue growth from both existing and new engagements, and the success rate of proposals submitted. These metrics allow me to adjust strategies as needed and ultimately ensure that we consistently drive value for our clients and the business.

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Full-time, hybrid
DATE POSTED
March 30, 2025

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