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Behavioral Health Care Manager II

Anticipated End Date:

2025-05-26

Position Title:

Behavioral Health Care Manager II

Job Description:

The Behavioral Care Manager II is responsible for managing psychiatric and substance use disorder, facility-based and outpatient professional treatment health benefits through telephonic or written review.

Location: Remote. Must be licensed in the state of New York.

How you will make an impact:

  • Uses appropriate screening criteria knowledge and clinical judgment to assess member needs to ensure access to medically necessary quality behavioral healthcare in a cost effective setting in accordance with UM Clinical Guidelines and contract.

  • Refers cases to Peer Reviewers as appropriate.

  • Performs psychiatric and substance use disorder assessment coordination implementation case planning monitoring and evaluating to promote quality member outcomes to optimize member health benefits and to promote effective use of health benefits and community resources.

  • Will serve as a resource to other BH Care Managers.

  • Assists with more complex cases and may participate in inter and intradepartmental team projects and initiatives.

Minimum Requirements:

  • Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of experience with facility-based and/or outpatient psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background.

  • Current active unrestricted license such as RN LCSW LMSW LMHC LPC LBA (as allowed by applicable state laws) LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required.

  • Previous experience in case management/utilization management with a broad range of experience with complex psychiatric/substance abuse cases required.

  • Prior managed care experience required.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $66,948- $114,768

Locations:  New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company.  The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MED > Licensed/Certified Behavioral Health Role

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Average salary estimate

$90858 / YEARLY (est.)
min
max
$66948K
$114768K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Behavioral Health Care Manager II, elevancehealth

Elevance Health is excited to announce that we are looking for a Behavioral Health Care Manager II to join our dedicated team in New York. This role is pivotal in managing psychiatric and substance use disorder health benefits, whether facility-based or outpatient. Your primary responsibility will involve reviewing treatment options and ensuring our members have access to the quality care they need. Working remotely, you will use your clinical judgment and detailed knowledge of screening criteria to assess member needs, always focusing on cost-effectiveness and quality in alignment with our UM Clinical Guidelines. In this role, you will coordinate case planning, monitor outcomes, and evaluate to enhance member health benefits while assisting other Behavioral Health Care Managers with complex cases. Your expertise will also contribute to various interdepartmental projects aimed at improving service delivery. We are looking for individuals who hold a current and unrestricted license in New York and possess an MA/MS in social work, counseling, or a related field, along with a minimum of three years’ experience in psychiatric or substance abuse treatment. If you find purpose in helping others, love a challenge, and meet these qualifications, we would love for you to be a part of the Elevance Health family, where we are committed to making healthcare simpler and more impactful for our communities!

Frequently Asked Questions (FAQs) for Behavioral Health Care Manager II Role at elevancehealth
What are the primary responsibilities of the Behavioral Health Care Manager II at Elevance Health?

As a Behavioral Health Care Manager II at Elevance Health, your key responsibilities include managing psychiatric and substance use disorder treatment benefits. You will assess member needs and ensure they have access to necessary quality healthcare while adhering to UM Clinical Guidelines. You'll also be coordinating care plans, monitoring outcomes, and serving as a resource to fellow Care Managers, which is vital to optimizing health benefits for our members.

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What qualifications are needed for the Behavioral Health Care Manager II role at Elevance Health?

To qualify for the Behavioral Health Care Manager II at Elevance Health, candidates should hold an MA/MS in social work, counseling, or a related behavioral health field, or have a nursing degree. Additionally, a minimum of three years’ experience in outpatient or facility-based psychiatric and substance abuse treatment is necessary, along with a valid and unrestricted license to practice in New York.

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Is prior case management experience required for the Behavioral Health Care Manager II position at Elevance Health?

Yes, prior experience in case management or utilization management is essential for the Behavioral Health Care Manager II position at Elevance Health. Candidates should be familiar with handling complex psychiatric and substance abuse cases, as this experience will significantly contribute to providing high-quality care for our members.

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Does Elevance Health offer remote work options for the Behavioral Health Care Manager II position?

Absolutely! The Behavioral Health Care Manager II role at Elevance Health offers a remote work arrangement, allowing you to manage cases from anywhere while utilizing your expertise to improve member outcomes and access to care. However, you do need to be based within the state of New York.

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What benefits does Elevance Health offer to Behavioral Health Care Manager II employees?

Elevance Health provides a comprehensive benefits package for the Behavioral Health Care Manager II role, including competitive salary, health coverage, 401(k) contributions, equity stock purchase opportunities, paid time off, and wellness programs. Our company is committed to improving the lives of our associates and their families.

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Common Interview Questions for Behavioral Health Care Manager II
Can you describe your experience with managing behavioral health cases?

In response to this question, share specific examples of your case management experience, including the types of cases you've handled, your approach to managing treatments, and how you ensure quality outcomes for your members.

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How do you ensure that members access medically necessary behavioral healthcare?

Highlight your knowledge of assessment tools and screening criteria. Mention specific methods you use to evaluate member needs and your capacity for advocating for their access to appropriate care.

Join Rise to see the full answer
What is your approach in coordinating care for complex cases?

When answering this question, provide a structured approach you follow for complex cases. Discuss how you collaborate with other health professionals and how you keep communication consistent with members and their families.

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How do you handle challenging situations with members or providers?

It's crucial to illustrate your conflict resolution skills. Talk about a specific instance where you successfully navigated a difficult conversation and the strategies you employed to find a resolution that was in the best interests of the member.

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What experience do you have with utilization management procedures?

Discuss your familiarity with UM guidelines and how you've applied this in your previous roles. Provide specific examples that showcase your ability to analyze and evaluate treatment plans.

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Why do you want to work at Elevance Health as a Behavioral Health Care Manager II?

Connect your personal values with Elevance Health's mission. Discuss what excites you about the company’s dedication to improving healthcare access and the chance to contribute to its mission through your role.

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What tools and technologies have you used in behavioral health management?

Mention specific software or tools you've used for case management, tracking member progress, or facilitating communication. Emphasize how these tools assist in enhancing workflow and member care.

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Can you explain your experience with psychiatric assessment and planning?

Provide examples of your training or experience in conducting psychiatric assessments and how you create tailored care plans based on individual needs, addressing diversity in treatment options.

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How do you prioritize tasks when managing multiple cases?

Discuss your time management strategies and techniques for prioritization, including how you assess urgency and make effective decisions while remaining compliant with regulatory standards.

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What role does teamwork play in your approach to behavioral health care management?

Emphasize the importance of collaboration in behavioral health care. Illustrate how you work with other care managers, providers, and community resources to create a holistic approach to patient care.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 9, 2025

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