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Job details

Business Change Director

Anticipated End Date:

2025-04-10

Position Title:

Business Change Director

Job Description:

Business Change Director

Location: Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Alternate locations may be considered. This position will work in a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.

The Business Change Director is responsible for working with management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals.

How You Will Make an Impact

Primary duties may include, but are not limited to:

  • May specialize in one area of organization effectiveness (planning, project portfolio, or culture/change) or be assigned to directly support a business unit and ensures activities are aligned with corporate strategy.
  • Identifies potential issues, project change, and scope data.
  • Leads efforts to identify best practices.
  • Identifies impacted parties, business partners, and resources required.
  • Develops and designs processes and systems that support business needs.
  • Designs methods for integrating functions and processes.
  • Conducts cost/benefit analyses. Builds support for business change throughout the business unit.
  • Provides process, project, and change management methodology coaching/consulting support to both local and enterprise wide initiatives.
  • Leads the project prioritization and scheduling activities for the business unit.
  • Provides expertise to the business areas in culture/change management activities.
  • Provides expertise in process planning and portfolio management activities.
  • Supports the execution of the operating plan.

Minimum Requirements:

Requires a BA/BS in a related field and minimum of 10 years managing mid to large-scale change/project initiatives; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

  • Billing knowledge within the ISG, WGS, RMB applications
  • Knowledge of fully insured and ASO business
  • Proficient in applications like: (PowerPoint, MS Teams, Confluence, Jira, Jira Align)
  • Ability to work multiple projects at one-time to maintain project plans
  • Change Management experience a plus
  • Knowledge of planning models and methodology, project management and change management experience (strategic and execution) strongly preferred.
  • Masters degree preferred. Six Sigma Black Belt preferred.

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $117,684.00 to $193,338.00

Locations: California; Colorado; Illinois, Maryland, Minnesota

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Director Equivalent

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Business Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Average salary estimate

$155511 / YEARLY (est.)
min
max
$117684K
$193338K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Change Director, elevancehealth

If you're passionate about leading transformative change in a vibrant healthcare environment, Elevance Health is seeking a Business Change Director who thrives on making a noticeable impact! Based in Atlanta, this hybrid role strikes the perfect balance between remote work and in-office collaboration at our PulsePoint locations. As the Business Change Director, you will work hand-in-hand with management on various projects and initiatives that support our business growth and strategic objectives. Your role involves diving deep into organization effectiveness, project management, and change methodologies. Collaborating with cross-functional teams, you'll identify issues, analyze project scopes, and design innovative systems and processes that align with our goals. Your knack for coaching and consulting will empower teams throughout our enterprise, ensuring that everyone is on board with the strategies that drive our success. At Elevance Health, our core mission is to improve the lives of our members and communities. Drifting through a spectrum of tasks—from conducting cost/benefit analyses to developing and prioritizing project plans—this position promises diversity in challenges and untapped potential in outcomes. With over a decade of experience in managing change initiatives, you’ll have the chance to showcase your leadership abilities in a role that is both fulfilling and vital to our mission. So, if you're ready to take charge of business innovation and help us shape the future of healthcare, Elevance Health is excited to welcome you aboard!

Frequently Asked Questions (FAQs) for Business Change Director Role at elevancehealth
What are the key responsibilities of the Business Change Director at Elevance Health?

The Business Change Director at Elevance Health is responsible for implementing and overseeing various projects and programs that align with corporate strategy. This includes leading change management initiatives, developing processes, conducting analyses, and coaching teams to ensure smooth implementation of changes across the organization.

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What qualifications are required for the Business Change Director position at Elevance Health?

Candidates for the Business Change Director role at Elevance Health should hold a BA/BS in a related field and have a minimum of 10 years of experience in managing mid to large-scale change initiatives. Although it is not mandatory, a Master's degree and Six Sigma Black Belt certifications are preferred, along with knowledge of project management methodologies.

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How does the hybrid work model affect the Business Change Director role at Elevance Health?

The hybrid work model at Elevance Health means that the Business Change Director will work both remotely and on-site at PulsePoint locations in Atlanta. Associates are expected to be in the office at least once per week, promoting collaboration while also providing flexibility.

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What tools and applications are essential for the Business Change Director at Elevance Health?

For the Business Change Director at Elevance Health, proficiency in tools such as PowerPoint, MS Teams, Confluence, and Jira is essential. These applications facilitate project management, team collaboration, and effective communication, crucial for driving change across the organization.

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What are the key skills needed for the Business Change Director role at Elevance Health?

Key skills for the Business Change Director at Elevance Health include strong leadership capabilities, expertise in project and change management methodologies, strong analytical skills for cost/benefit analysis, and excellent communication abilities to foster collaboration across teams.

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Common Interview Questions for Business Change Director
Can you describe a significant change initiative you led in your previous role?

When answering this question, discuss a specific project where you initiated and managed a change, focusing on the approach you took, how you engaged stakeholders, the challenges faced, and the outcomes achieved.

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How do you prioritize projects in a fast-paced environment?

Highlight your methodology for prioritization, such as assessing impact, alignment with strategic goals, and resource availability. Illustrate this with an example where your prioritization led to successful project delivery.

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What techniques do you use to manage resistance to change?

Discuss your approach to understanding objections, involve stakeholders in the process, provide training, and communicate benefits effectively. Share an example demonstrating successful change management techniques.

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How do you measure the success of a change initiative?

Explain the metrics and KPIs you typically assess, including pre-and post-change surveys, stakeholder feedback, and performance data, with an example of how you've previously measured success.

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What role does communication play in change management?

Elaborate on the importance of effective communication in involving teams, sharing the vision, providing updates, and addressing concerns. Share a situation where communication significantly impacted project success.

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Can you discuss a time when you had to navigate a complex situation involving multiple stakeholders?

Provide a detailed account of a challenging project involving multiple stakeholders, focusing on how you facilitated collaboration, managed diverse viewpoints, and reached a satisfactory outcome.

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Describe your experience with project management tools.

Provide a brief overview of your proficiency with various project management tools, such as Jira or Confluence, and illustrate how using these tools has contributed to your project organization and tracking.

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What strategies do you utilize to foster a positive change culture within teams?

Discuss methods you use to encourage an open mindset towards change, including training, involving team members in the planning stages, and celebrating small wins to build momentum.

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How do you ensure alignment between change initiatives and business objectives?

Explain your approach to stakeholder engagement, regular communication, and utilizing feedback mechanisms to continuously align projects with evolving business goals, sharing relevant experiences.

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What do you see as the biggest challenges facing change directors in the healthcare industry today?

Discuss the rapid technological changes, regulatory pressures, and the need for enhanced patient outcomes as challenges, emphasizing your strategies for addressing them through innovative approaches.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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