Dir, Info & Technical Srvcs

The Director of Information & Technical Services at Emory Healthcare is responsible for overseeing all aspects of information services strategy and operations. This includes planning and executing various projects, managing staff, and ensuring compliance with relevant regulations. You'll analyze departmental needs and implement effective information processing systems, all while leading your team towards achieving business goals.

To apply for the Director of Information & Technical Services role at Emory Healthcare, you need a bachelor's degree in a relevant field along with at least 10 years of IT experience. A master's degree is preferred. Proven leadership experience in managing information services teams and familiarity with various IT technologies, project management techniques, and budget planning are essential for success in this role.

At Emory Healthcare, the Director of Information & Technical Services can expect a comprehensive benefits package starting from day one, which includes health insurance, student loan repayment assistance, family-focused benefits, wellness incentives, and access to ongoing mentorship and leadership development programs designed to foster your professional growth.

Emory Healthcare is dedicated to supporting career development for the Director of Information & Technical Services through various initiatives. You'll have access to ongoing mentorship, training programs, and leadership opportunities that encourage you to expand your skill set and effectively lead your team in guiding the institution to achieve its business objectives.

Budget management is a crucial responsibility for the Director of Information & Technical Services at Emory Healthcare. You will define budget needs for your area, manage expenditures in alignment with the budget set by the executive team, and ensure your department meets financial targets while delivering high-quality services. This competency allows the organization to allocate resources effectively and sustain operational efficiency.

In answering this question, you should outline specific strategies that emphasize stakeholder collaboration, data analysis, and innovative solutions. Highlight the importance of aligning information services with the organization's goals and how project management can effectively implement these strategies.

Provide detailed examples from your previous roles where you effectively managed budget planning. Discuss the processes you followed, how you ensured fiscal responsibility, and any adjustments you made to meet budget constraints while achieving project goals.

Discuss your leadership philosophy focusing on mentorship, motivation, and professional growth. Provide examples of how you have fostered a collaborative team environment and successfully implemented individual development plans to support your staff.

Talk about your knowledge of compliance regulations relevant to IT, such as data privacy laws. Share specific instances where you've ensured compliance in previous roles and the methods you used to create awareness and adherence within your team.

In your response, express the importance of aligning projects with organizational priorities. Describe the criteria you use for prioritization, such as impact, deadlines, and resource availability, along with tools or frameworks you implement for efficient project management.

Discuss your conflict resolution skills by providing examples of challenging situations you’ve faced in the past. Outline your approach to mediation and keeping the focus on collaboration while ensuring open communication among team members.

Mention key performance indicators (KPIs) suitable for information services, such as system uptime, user satisfaction, and project delivery timelines. Explain how you analyze these metrics to identify areas for improvement and enhance service delivery.

Share a detailed case study from your experience where you identified a need for new technology, planned its implementation, and assessed its impact within the organization. This should highlight your project management and strategic planning skills.

Express your enthusiasm for emerging technologies and discuss how they can revolutionize healthcare services. Mention specific technologies you are interested in, such as AI or telehealth, and how you would consider integrating them into your strategic plans.

Focus on what draws you to Emory, highlighting their commitment to innovation, team collaboration, and professional development. Mention how their values align with your own and your desire to make a meaningful impact in the healthcare sector.