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Unarmed Public Safety Officer

Overview

Be inspired. Be valued. Belong. 

 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives

Ongoing mentorship, development, leadership programs...and more!

Description

We are seeking an Unarmed Public Safety Officer to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors.  We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations.  

 

 

JOB DESCRIPTION:

  • Patrols facilities and property making observations to detect unauthorized persons or activities, unsafe conditions, and ensuring life safety standards are maintained.
  • Maintains appropriate communication with Supervisors, fellow Officers, Security Operations Center, and Law Enforcement to report crimes, incidents, and safety related irregularities.
  • Responds and intervenes in confrontations and restrains violent or disoriented persons as lawfully directed, providing support to clinical team as patient emergencies arise.
  • Observes the necessary safety precautions and established protocols for observations, holds, and patient restraints in accordance with federal, state, and organizational mandates to ensure a safe work environment.
  • Administers initial first aid as appropriate and to the level of training attained.
  • Investigates and documents, through both written and electronic format as required: Safety hazards, incidents and criminal activities to Public Safety Leadership, Risk Management, Safety Team, and Law
  • Enforcement and other appropriate agencies as determined by Emory Health Care, department policy, or state law.
  • These may include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, panic alarm, and intercom checks; and special event setups. Interviews and investigates individuals involved in suspicious or illegal activities.
  • Detains unauthorized individuals as defined by policy or state law and releases them to the proper authorities.
  • Officers are required to use force when appropriate to protect our customers and associates within organization policy.
  • Maintains annual proficiency with issued firearm and less-than lethal equipment.

MINIMUM REQUIREMENTS:

  • Minimum of one (1) year experience in a customer-focused service-based organization, public safety, or military.
  • Must complete EHC PS Basic Officer Course upon hire and FEMA IS 100 & 200 within 12 months.
  • Must obtain IAHSS Basic within 12 months; CPI or Equivalent within 12 months; BLS Certification within 12 months.

 

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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What You Should Know About Unarmed Public Safety Officer, Emory Healthcare

Are you ready to make a difference in your community? Emory Healthcare is looking for an Unarmed Public Safety Officer to join our dynamic team in Decatur. At Emory, we value your contributions and provide you with an environment that encourages personal growth and professional development. You’ll play a vital role in ensuring the safety of our patients, their families, and our staff. Your day will involve patrolling the facilities, observing for any unauthorized activities, and maintaining open communication with your colleagues as well as law enforcement. You'll be responding to various situations, intervening as necessary while providing support to our clinical teams, especially in emergencies. Your duties will also include administering first aid, performing investigations, and maintaining safety logs, all aimed at creating a secure atmosphere. With comprehensive benefits starting on day one, wellness incentives, and opportunities for mentorship and leadership development, Emory is committed to your journey. We want you to be inspired, valued, and to truly belong here. So if you have at least a year of experience in a customer-focused environment or in public safety, and you're ready to embrace a meaningful role where you can contribute positively, we invite you to apply today and join the Emory Healthcare family!

Frequently Asked Questions (FAQs) for Unarmed Public Safety Officer Role at Emory Healthcare
What does the Unarmed Public Safety Officer role at Emory Healthcare involve?

The Unarmed Public Safety Officer at Emory Healthcare is responsible for patrolling the facilities, ensuring safety standards, and responding to incidents. This role involves a mix of observation, first aid administration, and communication with law enforcement to maintain a secure environment for patients and staff.

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What qualifications do I need for the Unarmed Public Safety Officer position at Emory Healthcare?

To qualify for the Unarmed Public Safety Officer position at Emory Healthcare, you need at least one year of experience in a customer-focused service environment or public safety. Additionally, you must complete the EHC PS Basic Officer Course upon hire and obtain several certifications within your first year.

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What kind of training will I receive as an Unarmed Public Safety Officer at Emory Healthcare?

Emory Healthcare provides comprehensive training for its Unarmed Public Safety Officer role, including the EHC PS Basic Officer Course. Officers are also required to complete certifications in basic life support and crisis intervention techniques, ensuring you are well-prepared for various situations.

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What support systems does Emory Healthcare offer for Unarmed Public Safety Officers?

Emory Healthcare supports its Unarmed Public Safety Officers through ongoing mentorship, leadership development programs, and comprehensive health benefits that begin on day one. We believe in professional growth and provide resources to help you excel in your career.

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Why should I apply for the Unarmed Public Safety Officer position at Emory Healthcare?

Applying for the Unarmed Public Safety Officer position at Emory Healthcare means joining a leading health system in Georgia, where you will be part of a team dedicated to providing a safe and supportive environment. With a focus on your growth and wellbeing, this role allows you to make a tangible impact in the community.

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Common Interview Questions for Unarmed Public Safety Officer
How would you handle a situation involving an unauthorized individual on the property?

When dealing with an unauthorized individual, it's crucial to remain calm. First, assess the situation, then communicate with the person to understand their intention. If necessary, follow your training to safely detain the individual and involve law enforcement if they do not comply.

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Can you describe your experience in customer service and how it relates to the Unarmed Public Safety Officer role?

In my previous roles, I've honed my customer service skills by effectively communicating with diverse populations and resolving conflicts. This experience will help me engage positively with patients and staff, ensuring that safety measures are communicated in a friendly manner.

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What is your familiarity with safety protocols and emergency procedures?

I am well-versed in safety protocols, having undergone training in emergency response plans and first aid administration. I stay updated with regulations and am committed to maintaining a secure environment by rigorously following safety procedures.

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Describe a time when you had to respond quickly to an emergency.

In a previous position, I encountered a medical emergency where a guest collapsed. I immediately called for help and performed first aid until professional medical assistance arrived. This experience taught me the importance of staying calm and following protocol under pressure.

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How can you contribute to maintaining security while ensuring a friendly environment?

Maintaining safety and security does not mean being unfriendly. I believe in fostering strong relationships with the community by being approachable and attentive. By practicing effective communication, I can ensure that individuals feel safe while also establishing their trust.

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What strategies do you use for effective communication during confrontations?

During confrontations, I emphasize clear, calm communication and active listening. I focus on de-escalating the situation by understanding the other person's perspective and providing them with options, which can lead to a more peaceful resolution.

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What tools or technology are you familiar with that assist in public safety?

I have experience working with surveillance systems, emergency communication devices, and reporting software. Utilizing technology helps streamline reporting processes and enhances communication among team members and with external agencies.

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How do you stay updated with current safety regulations and trends?

I stay informed by attending workshops, reading industry publications, and participating in training sessions. Continuous learning is essential in public safety to effectively respond to new challenges and adhere to up-to-date regulations.

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What do you consider the most critical aspect of being an Unarmed Public Safety Officer?

The most critical aspect is maintaining a calm demeanor and professionalism in all situations. It's vital to balance enforcing safety protocols with compassionate interactions to foster a safe and welcoming environment for everyone.

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Why do you want to work as an Unarmed Public Safety Officer at Emory Healthcare?

I am passionate about community safety, and Emory Healthcare’s commitment to providing quality healthcare resonates with my values. Being part of a team that prioritizes safety while caring for others aligns perfectly with my career aspirations.

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Mission: Improving the health of individuals and communities at home and throughout the world. Vision: Be the leading academic health science center in transforming health and healing through education, discovery, prevention and care. Values: ...

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Full-time, on-site
DATE POSTED
April 12, 2025

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