Hospice RN Case Manager (Philadelphia)

As a Hospice RN Case Manager at Ennoble Care, you will manage your assigned patient caseload by assessing, planning, implementing, and evaluating patient care throughout your nursing process. You'll be responsible for documenting all interactions in the EMR, coordinating care among a multidisciplinary team, educating family members on care practices, and facilitating patient care conferences. You’ll also provide support during the time of death and bereavement for the family.

To qualify for the Hospice RN Case Manager position at Ennoble Care, candidates must hold a valid Registered Nurse license in Pennsylvania, with 1-2 years of nursing experience, preferably in hospice care. Candidates should possess strong assessment skills, the ability to support patients and families emotionally, and be proficient in documentation and team collaboration.

Yes, Ennoble Care provides an excellent benefits package for its Hospice RN Case Managers, including medical, dental, and vision plans, paid time off, and 401(k) with a company match. Full-time employees also enjoy supplementary benefits and flexibility in scheduling, ensuring a balanced work-life integration.

Ennoble Care values the professional growth of its Hospice RN Case Managers. Opportunities for advancement into leadership roles are available, alongside in-service training and participation in community programs related to hospice care. The supportive clinical team is here to assist with any developmental needs you may have.

The work environment for a Hospice RN Case Manager at Ennoble Care is both supportive and collaborative. Our team is driven by a shared mission of providing high-quality care to patients, where your contributions are valued. You'll have the autonomy to manage your patient visits while receiving the support you need from your colleagues.

When answering this question, relate your passion for holistic patient care and your dedication to compassion in nursing. You might mention your desire to make a meaningful difference in patients' lives during challenging times as your primary motivation for joining Ennoble Care.

Use the STAR method (Situation, Task, Action, Result) to frame your response. Explain a specific scenario where you faced a challenge, describe the task that was at hand, the action you took to resolve the situation, and the positive outcome that followed to showcase your problem-solving skills.

Discuss your strategies for self-care and emotional regulation, along with the importance of active listening and empathetic communication skills. Highlight any specific techniques you utilize to provide comfort and reassurance to families during this difficult time.

Provide details about your familiarity with EMR systems, including specific software you’ve used. Emphasize how you document patient care accurately and efficiently to ensure continuity of care and share information with the interdisciplinary team.

Emphasize the importance of clear and consistent communication in your responses. Describe your methods for interacting with a diverse group of healthcare professionals and how you promote collaboration to ensure optimal patient outcomes.

Discuss how you assess the level of care each patient requires and prioritize their needs accordingly. Mention any tools or methods you use to manage your time and tasks effectively, ensuring timely and appropriate care.

Outline your approach to patient education, highlighting the importance of clear, compassionate communication. Discuss how you tailor your education to meet the unique needs of each patient and their family, ensuring they understand the care plans and resources available.

Demonstrate your problem-solving and conflict resolution skills by discussing your approach to communication and collaboration. Explain how you would seek to understand different perspectives and work towards a solution that prioritizes patient care.

Share a specific story that illustrates how you’ve gone above and beyond to support a patient or their family. Emphasize the ways in which you created a welcoming and comforting atmosphere, contributing positively to their care experience.

Discuss the collaborative nature of hospice care and the importance of each team member’s role. Explain how teamwork leads to better patient outcomes, effectively addresses various patient needs, and enhances support for families during difficult times.