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Business Banker or Business Banker Senior (Depending on experience)

Company Description

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

Job Description

Territory for this role will primarily cover the Pueblo, Canyon City, and Rye area.

 

The Business Banker is responsible for originating new business banking relationships and the cross selling of existing clients within a portfolio. Focus is on growing deposits, loans, and fee income in a profitable manner.

Essential Functions For Business Banker:

  • Business Prospecting: The primary focus at this level will be businesses with basic to complex needs. Originate and grow a portfolio of business (credit and depository) relationships to achieve stated individual and team goals. Demonstrate proficiency in initiating the member credit application process through high-impact prospect calls and prompt & complete financial data collection from prospective members. Identify appropriate prospects within defined target markets and create and manage an effective prospect list and perform activities to ensure growth in deposit, loan and fee income portfolios. Achieves prospective member calling objectives. Proactively uncover sales opportunities with high profile non-members and provide proposals in order to obtain the business as a member. The primary focus at this level will be businesses with moderate to complex needs. Dedicated use of the CRM tool to track business prospects, contacts, members, events and activities will help accurately track/monitor daily, weekly and monthly progress. Utilize credit union contact management system to retain prospective member names and records, as well as standard credit union templates (such as term sheet template).

 

  • Relationship Management: Conduct meetings with existing business members. Retain and achieve revenue growth of the existing portfolio by providing continuous financial advice and maintaining profitable relationships through securing suitable deposit, loan, and treasury products. Demonstrate proficiency in initiating the member credit application process through high-impact prospect calls and prompt & complete financial data collection from prospective members. Serve members through a consultative selling, trusted advisor role to assist them in recognizing and tackling business opportunities and risks, and helping them accomplish their goals while maximizing our effectiveness. Participate in the management of the business member portfolio. Monitor portfolios. Understand, detect, and report the early warning signs of problem credits so as to minimize the risk of credit loss and to maintain appropriate risk ratings on all loans.

 

  • Networking Build relationships with referral sources, engaged in networking activities, trade shows, chamber meetings, etc.

 

  • Collaboration: May provide ongoing business education to service centers, including at least one daily huddle with the staff. Attend and actively participate in regularly scheduled division meetings and on-going training. Collaborate with internal business partners to ensure full "cross-sale" penetration of member relationship. Partners with and refers to other credit union departments, such as Corporate, Business Consultants and Lenders, to identify other appropriate products and services. Utilize the business case discussion and subsequent meetings with credit union management, industry specialists and other interested parties to exchange information and ideas, and to seek to understand the opinions of others. Expectation that in the first 90 days in the role the newly hired employee will report to Ent headquarters for on-the-job training and time with their manager.

 

  • Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Essential Functions For Business Banker Senior:

 

  • Business Prospecting: The primary focus at this level will be businesses with highly complex to novel needs. Originate and grow a portfolio of business (credit and depository) relationships to achieve stated individual and team goals. Demonstrate proficiency in initiating the member credit application process through high-impact prospect calls and prompt & complete financial data collection from prospective members. Identify appropriate prospects within defined target markets and create and manage an effective prospect list and perform activities to ensure growth in deposit, loan and fee income portfolios. Achieves prospective member calling objectives. Proactively uncover sales opportunities with non-members and provide proposals in order to obtain the business as a member.  The primary focus at this level will be businesses with highly complex or novel needs. Dedicated use of the CRM tool to track business prospects, contacts, members, events and activities will help accurately track/monitor daily, weekly and monthly progress.Utilize credit union contact management system to retain prospective member names and records, as well as standard credit union templates (such as term sheet template).

 

  • Relationship Management: Conduct meetings with existing business members. Retain and achieve revenue growth of the existing portfolio by providing continuous financial advice and maintaining profitable relationships through securing suitable deposit, loan, and treasury products. Demonstrate proficiency in initiating the member credit application process through high-impact prospect calls and prompt & complete financial data collection from prospective members. Serve members through a consultative selling, trusted advisor role to assist them in recognizing and tackling business opportunities and risks, and helping them accomplish their goals while maximizing our effectiveness. Participate in the management of the business member portfolio. Monitor portfolios. Understand, detect, and report the early warning signs of problem credits so as to minimize the risk of credit loss and to maintain appropriate risk ratings on all loans.
  • Networking: Build relationships with referral sources, engaged in networking activities, trade shows, chamber meetings, etc.

  • Collaboration: Provide ongoing business education to service centers, including at least one daily huddle with the staff monthly. Attend and actively participate in regularly scheduled division meetings and on-going training. Collaborate with internal business partners to ensure full "cross-sale" penetration of member relationship. Partners with and refers to other credit union departments, such as Corporate, Business Consultants and Lenders, to identify other appropriate products and services. Utilize the business case discussion and subsequent meetings with credit union management, industry specialists and other interested parties to exchange information and ideas, and to seek to understand the opinions of others.

  • Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

 

    Qualifications

    Minimum Formal Qualifications for a Business Banker: 

    • Bachelor's Degree in Business Administration, Finance, Accounting, or related field of study
    • 3+ years' experience with business to business related sales.

    Minimum Formal Qualifications for a Business Banker Senior: 

    • Bachelor's Degree in Business Administration, Finance, Accounting, or related field of study
    • 5+ years' experience with business to business related sales.


      Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.


      Technical or Specialized Knowledge/Skills:

       

       

      • Understanding and application of BSA rules and regulations to include Verafin Questionnaire completion, review, and editing.
      • Relationship Management - influencing, advisory, and acquisition skills.
      • Problem solving - superior problem-solving skills.
      • Communication - superior verbal and written communication skills.
      • Initiative/Sound decision making/managing the member experience with credit union regulations and procedures.
      • Able to operate a motor vehicle.
      • Working Knowledge of financial services and offerings.
      • Basic knowledge of business economics and banking.
      • Working knowledge of commercial/small businesses.
      • Bilingual Spanish Speakers preferred


      Certifications Required:

       

      • Driver's license required


      Environmental, Physical and Psychological Requirements

       

      • Standing - Occasionally
      • Walking - Occasionally
      • Sitting - Frequently
      • Lifting - Rarely (40 Lbs)
      • Carrying - Rarely
      • Pushing - Rarely
      • Pulling - Rarely
      • Balancing - Rarely
      • Stooping - Rarely
      • Kneeling - Rarely
      • Crouching - Rarely
      • Crawling - Rarely
      • Reaching - Occasionally
      • Handling - Occasionally
      • Grasping - Occasionally
      • Feeling - Occasionally
      • Talking - Frequently
      • Hearing - Frequently
      • Repetitive Motions - Frequently
      • Eye/Hand/Foot Coordination - Occasionally
      • Noises louder than normal speaking volume - Occasionally
      • Temperature Changes - Rarely
      • Atmospheric Conditions - Rarely

       

      Additional Information

      Territory for this role will primarily cover the Pueblo, Canyon City, and Rye area.

       

      The pay range for this the Business Banker is: $69,472.00 to $82,076.80 per year (S15)

      The pay range for this the Business Banker Senior is: $85,841.60 to $100,776.00 per year (S16)



      Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

      This position is eligible for an incentive plan.

      Benefits Summary Sheet

      At Ent Credit Union, we offer a comprehensive benefits package, including:

      • Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
      • 401(k): 3% automatic contribution after three months, plus up to 6% matching.
      • Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
      • Volunteer Time Off: Paid time off to give back to the community.
      • Education Support: Up to $10,000 annually for higher education and assistance for certifications.
      • Exclusive Discounts: Significant savings on home, car, and personal loans.

        For more information about our outstanding benefits please visit our careers page at www.ent.com/careers.

        We anticipate this position to close on 04/14/2025. Please submit your application at your earliest convenience to be considered.

        Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

        The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
         

      Average salary estimate

      $75774 / YEARLY (est.)
      min
      max
      $69472K
      $82076K

      If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

      What You Should Know About Business Banker or Business Banker Senior (Depending on experience), Ent Credit Union

      Are you an experienced Business Banker looking to make a real impact in your community? Join Ent Credit Union in Pueblo, CO, where our mission is all about improving the financial quality of life for those we serve. Here, you’ll find much more than a job; you’ll experience a purpose-driven workplace alongside a team dedicated to creating positive changes in the lives of local businesses. As a Business Banker, you will be at the forefront of building and nurturing business banking relationships, focusing on prospecting new clients and managing existing portfolios. Your role will revolve around boosting deposits, loans, and fee incomes while providing valuable financial advice as a trusted advisor. Building connections through networking at local events and collaborating with colleagues across various departments will be key to your success. You'll be equipped with tools like a CRM system for tracking prospects and managing relationships, ensuring that your efforts translate into meaningful outcomes for your clients. Your first 90 days will include on-the-job training with your manager to help you get up and running. If you have a Bachelor’s degree in a related field and relevant experience in business-to-business sales, we would love to see your application. Join us, where success is built together and everyone is empowered to make a difference for our members and communities!

      Frequently Asked Questions (FAQs) for Business Banker or Business Banker Senior (Depending on experience) Role at Ent Credit Union
      What are the responsibilities of a Business Banker at Ent Credit Union?

      As a Business Banker at Ent Credit Union, you'll be responsible for originating new business banking relationships and expanding our existing client portfolio. Your primary duties include business prospecting, relationship management, and networking. You'll actively engage in high-impact prospect calls, manage financial applications, and offer comprehensive financial advice while ensuring you're always on the lookout for growth opportunities within your designated territory.

      Join Rise to see the full answer
      What qualifications are needed to apply for the Business Banker position at Ent Credit Union?

      To apply for the Business Banker role at Ent Credit Union, candidates must possess a Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. Additionally, a minimum of 3 years’ experience in business-to-business sales is required. If you're applying for the Senior Business Banker position, you should have at least 5 years of relevant experience. Candidates with bilingual Spanish skills are particularly encouraged to apply.

      Join Rise to see the full answer
      How does Employee Training work for the Business Banker role at Ent Credit Union?

      At Ent Credit Union, every new Business Banker will participate in a structured training program that spans the first 90 days of employment. During this initial phase, you will report to headquarters for hands-on training alongside your manager, ensuring that you grasp all essential processes and tools necessary for success in your role, including client relationship management and sales techniques.

      Join Rise to see the full answer
      What kind of commission structure does a Business Banker at Ent Credit Union have?

      Business Bankers at Ent Credit Union are eligible for an attractive incentive plan designed to reward performance based on achieving individual and team goals related to deposits and loan growth. This compensation structure not only motivates you to excel but also aligns with our mission to serve the community effectively.

      Join Rise to see the full answer
      What types of businesses will I be working with as a Business Banker at Ent Credit Union?

      In your role as a Business Banker at Ent Credit Union, you will work primarily with businesses across a range of complexities, from those with basic banking needs to those with more sophisticated and unique financial requirements. This versatility allows you to showcase your expertise in understanding and meeting diverse business needs within the Pueblo, Canyon City, and Rye areas.

      Join Rise to see the full answer
      Common Interview Questions for Business Banker or Business Banker Senior (Depending on experience)
      Can you describe your experience in business-to-business sales relevant to the Business Banker position?

      When answering this question, be sure to discuss specific instances where you successfully managed sales processes, established client relationships, and met or exceeded business goals. Highlight any experience relevant to financial products or services, emphasizing your consultative approach to understanding client needs.

      Join Rise to see the full answer
      How do you prioritize and manage multiple client accounts effectively?

      Demonstrate your organizational skills by explaining how you use tools like CRM systems to track client interactions and automate follow-ups. Talk about strategies for managing your time effectively, ensuring you provide personalized attention to each account while still addressing the needs of prospective clients.

      Join Rise to see the full answer
      What strategies do you use to prospect for new business as a Business Banker?

      When discussing prospecting strategies, emphasize your experience in identifying target markets, leveraging networking opportunities, and utilizing market analysis to uncover new business prospects. Talk about your methods for building rapport quickly with potential clients and how you maintain a consistent pipeline of leads.

      Join Rise to see the full answer
      How would you handle a client who is dissatisfied with their current financial services?

      Frame your answer around the importance of active listening and empathetic communication. Explain how you would seek to understand the client's concerns thoroughly, explore potential solutions, and build a strategy to restore their confidence in your services, reinforcing your role as a trusted advisor.

      Join Rise to see the full answer
      Explain how you ensure compliance with financial regulations, such as the Bank Secrecy Act, in your role.

      Show your comprehension of the regulatory environment by discussing specific practices you follow to ensure compliance—such as thorough documentation and regular training on relevant regulations. Emphasize your attention to detail, integrity, and commitment to ethical banking practices.

      Join Rise to see the full answer
      Describe a successful client relationship management experience.

      Share a story about a specific client relationship where your proactive engagement led to successful outcomes. Focus on your strategies for maintaining open communication, responding to client needs, and ultimately encouraging deeper business engagement with your institution.

      Join Rise to see the full answer
      How do you stay informed about market trends affecting your clients?

      Detail your approach to continual learning. Discuss how you might utilize industry publications, participate in professional networks, and attend relevant trade shows or training opportunities to remain updated on trends that could impact your client's businesses.

      Join Rise to see the full answer
      Can you provide an example of how you have cross-sold products to existing clients?

      When answering, recall a specific instance where you successfully identified additional needs for an existing client and suggested appropriate products. Discuss the follow-up process you implemented to ensure client satisfaction and retention while achieving your team’s cross-sale goals.

      Join Rise to see the full answer
      What motivates you in a Business Banker role?

      Articulate your passion for helping businesses thrive and your drive to make a difference in the community. Discuss how your motivation aligns with Ent Credit Union’s mission and your desire to achieve and surpass your performance goals.

      Join Rise to see the full answer
      What tools or technologies have you used for financial sales management?

      Discuss specific tools and technologies you’ve used, such as CRM systems or financial analysis software, and how you’ve utilized these tools to enhance efficiency, track performance, and drive client engagement. Highlight how technology can improve service delivery.

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      Ent Credit Union was founded in 1957 and is based in Colorado Springs, Colorado. The company is a financial institution offering banking and loan services.

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      DATE POSTED
      April 3, 2025

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