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Style Advisors, Sports Club Orange County

Company Description

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. 

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for energetic, creative, and enthusiastic Style Advisors to join the Equinox. This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. 

The Style Advisors provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Style Advisors takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Style Advisors also assists with the timely and accurate completion of operational tasks. 

Responsibilities include, but are not limited to the following:

SALES & SERVICE:

  • Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
  • Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
  • Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

  • Understands and upholds all loss prevention and inventory management policies on a consistent basis
  • Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks

PRODUCT & PRESENTATION

  • Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
  • Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION

  • Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
  • Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
  • Complies with and enforces all company policies and procedures; embraces and supports company initiatives
  • Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

  • The ability to take direction
  • Experience in a customer service business; preferably in retail
  • Hardworking and diligent, possessing both honesty and personal integrity
  • Excellent time management, organizational, problem solving and communication skills
  • Ability to utilize new techniques and ideas
  • Be available to work a varied schedule, based on the needs of our unique retail business

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Pay Transparency: $16.50 + ability to earn bonuses 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

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CEO of Equinox
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Harvey Spevak
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Average salary estimate

$16500 / YEARLY (est.)
min
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$16500K
$16500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Style Advisors, Sports Club Orange County, Equinox

Join the vibrant team at Equinox as a Style Advisor in the beautiful city of Irvine, California! At Equinox, we're more than just a fitness company; we're a community that embraces high-performance living and personal growth. This role is perfect for creative, enthusiastic individuals who are passionate about providing an exceptional customer experience. As a Style Advisor, you will not only assist our Shop visitors but also contribute directly to achieving the monthly sales goals. Your charisma and ability to connect with others will shine as you share your knowledge about our club and Shop services, programs, and products. You will collaborate closely with the Shop Manager on business strategies, ensuring operational excellence by adhering to all inventory management and loss prevention policies. Moreover, you will maintain a stunning presentation of our Shop, reflecting the unique brand standards that Equinox is known for. Bringing a spirit of teamwork, you’ll foster strong relationships with colleagues and clients alike, creating a welcoming atmosphere for everyone who walks through our doors. If you are committed to working hard and have an eye for style, this is your chance to thrive in a dynamic organization while enjoying perks like a free club membership and competitive earnings potential! Embrace your journey with us and help inspire others to unleash their potential too!

Frequently Asked Questions (FAQs) for Style Advisors, Sports Club Orange County Role at Equinox
What are the responsibilities of Style Advisors at Equinox?

As a Style Advisor at Equinox, your primary responsibilities include achieving monthly sales goals, ensuring a stellar customer experience, and maintaining product knowledge. You will assist in operational tasks and uphold company standards related to inventory management and merchandizing. The role requires collaboration with the Shop Manager to ensure that the Shop reflects the Equinox brand effectively.

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What qualifications are needed for the Style Advisor position at Equinox?

To qualify for the Style Advisor role at Equinox, candidates should have experience in customer service, particularly in retail. Strong communication, time management, and organizational skills are essential. A hardworking and diligent attitude, along with a willingness to follow direction, are also important for success in this position.

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How does Equinox support its Style Advisors on their career journey?

Equinox is committed to nurturing its employees' growth and offers competitive salaries, benefits, and commission opportunities for Style Advisors. Additionally, you’ll enjoy complimentary club memberships and various perks related to personal training and other services, all aimed at enhancing your health and wellness journey.

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What makes Equinox a unique place for Style Advisors to work?

Equinox stands out as a workplace for Style Advisors due to its strong community focus and innovative approach to lifestyle branding. The team values collaboration and personal success, providing an environment where employees are encouraged to share ideas and grow within a supportive community, committed to maximizing life.

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What are the sales expectations for Style Advisors at Equinox?

Style Advisors at Equinox are expected to contribute individually to the overall monthly sales goals of the Shop. Achieving sales targets is a key responsibility, which not only rewards individual efforts but also contributes to the collective success of the team and the company’s goals.

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Common Interview Questions for Style Advisors, Sports Club Orange County
How would you deliver exceptional customer service as a Style Advisor at Equinox?

To provide exceptional customer service as a Style Advisor at Equinox, I would prioritize understanding the customer's needs and preferences, actively listen to their inquiries, and offer personalized recommendations that embody the brand's ethos.

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Can you describe your experience in retail and how it relates to this role?

I have several years of experience in a retail setting where I developed my skills in sales and customer engagement. This experience has refined my ability to connect with customers and effectively sell products, making me a suitable candidate for the Style Advisor role.

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What techniques do you use to meet sales goals?

I utilize various techniques such as setting personal sales targets, building strong relationships with customers, and leveraging product knowledge to upsell and cross-sell effectively, ensuring that I meet and exceed sales goals.

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How do you keep up with trends to provide informed recommendations?

I stay informed about the latest trends by following fashion blogs, attending workshops, and analyzing competitors. Keeping myself updated on market trends allows me to provide relevant and timely recommendations to customers at Equinox.

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How would you handle a difficult customer in the Shop?

In handling a difficult customer, my approach would be to remain calm and empathetic, actively listen to their concerns, and work towards finding a solution that addresses their needs while ensuring they feel valued in the process.

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Can you discuss a time you achieved a challenging sales target?

I once faced a challenging sales target, but I approached it by developing a strategic plan that included promotional events and personalized outreach to loyal customers, ultimately surpassing the goal with coordinated efforts.

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What does teamwork mean to you at Equinox?

Teamwork at Equinox means collaborating effectively with colleagues to achieve shared goals, supporting each other’s efforts, and fostering a positive work environment where everyone can thrive together.

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How do you prioritize operational tasks while achieving sales?

I prioritize operational tasks through effective time management techniques, ensuring that I allocate specific time blocks for operational responsibilities while remaining flexible to meet sales opportunities that may arise.

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Why do you believe customer experience is vital in the retail environment?

Customer experience is vital in retail because it directly influences customer loyalty and brand perception. A positive interaction can lead to repeat business and word-of-mouth referrals, crucial for the long-term success of companies like Equinox.

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What aspects of the Equinox brand resonate with you?

I resonate deeply with Equinox's commitment to high-performance living and community building. The organization's focus on personal growth and inspiring others aligns with my values and professional aspirations, making me excited to contribute to its mission.

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In everything we do, we create the possibility for people to maximize the potential within themselves.

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Full-time, on-site
DATE POSTED
March 20, 2025

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