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Peer Mentor- EST

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the role 

The Peer Mentor I is responsible for working alongside a multidisciplinary care team to help people recover from an eating disorder. Peer Mentors focus on providing patients with rapport building, skill building, motivational interviewing, and practical support. Outside of patient sessions, Peer Mentors run support groups for patients and members of their support system, and take on additional tasks as needed. Peer Mentors are comfortable with, and passionate about, sharing their lived experience with eating disorder recovery with individuals currently in the process of treatment and recovery. 

Responsibilities 

  • Maintain an up-to-date calendar with availability to enable patients to book sessions.

  • Meet with patients for virtual sessions, tailoring session content to the patient’s unique needs, actively listening, and holding space for patient experiences. 

  • Co-facilitate support groups for patients and their supporters. 

  • Practice responsible self-disclosure, drawing from lived experience to an appropriate degree. 

  • Consistently complete thorough and timely documentation according to Equip standards for other providers to access, review, and reference.

  • Attend and participate in various internal meetings.

  • Participate in initial and ongoing training as assigned. 

  • Perform other duties as assigned. 

Qualifications 

  • Lived experience with eating disorder recovery with the ability to identify as being in a solid space of recovery from an eating disorder. 

  • 2+ years of experience working directly with patients in a care setting including, but not limited to, mentorship, social work, or milieu therapy. 

  • Passion for helping patients and their families as they navigate eating disorder treatment. 

  • Ability to connect with a range of diverse patients with varying diagnoses and degrees of acuity. 

  • Passion for evidence-based care and treatment as well as an ability to learn, practice, and continuously develop skills such rapport-building and motivational interviewing. 

  • Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally. 

  • Strong organizational and time management skills with a proven track record of meeting assigned goals. 

  • Strong attention to detail.

  • Comfortable working with and learning new technologies. 

  • Comfortable working in a remote environment including the requirement to be on camera.

  • Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment. 

  • Ability to work 2 evenings per week until 8pm local time. 

Benefits

Time Off: 

  • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.

Medical Benefits: 

  • Competitive Medical, Dental, Vision, Life, and AD&D insurance.

  • Equip pays for a significant percentage of benefits premiums for individuals and families.

  • Maven, a company paid reproductive and family care benefit for all employees. 

  • Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! 

Other Benefits

Loan Repayment:

  • $500/quarter for employees under a year of tenure.

  • $1,000/quarter for employees over a year of tenure.

Continuing Education:

  • Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID. Comparable training workshops and supervision in these modalities are valued over $3,000.

  • For therapists and medical providers, unlimited online courses through NetCE.

  • For all providers, up to $1,000/year stipend for continuing education. 

  • Opportunities to attend team onsites and conferences at various locations throughout the US. 

Work From Home Additional Perks: 

  • $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. 

  • One-time work from home stipend of up to $500.

Physical Demands 

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. 

What You Should Know About Peer Mentor- EST, Equip (CA)

Are you passionate about helping others? Equip, the leading virtual eating disorder treatment program, is seeking a Peer Mentor to join our dedicated team! As a Peer Mentor, you'll play a pivotal role in guiding individuals on their recovery journeys, drawing from your lived experience to connect meaningfully with patients. Your mission? To provide compassionate support, skill-building, and motivational interviewing as you collaborate with a multidisciplinary care team to create a nurturing environment for those facing eating disorders. You'll lead engaging support groups, tailoring virtual sessions to meet each patient's unique needs. We value strong communication skills and a commitment to ongoing learning, so you'll participate in training to sharpen your expertise in evidence-based care. From maintaining an updated session calendar to delivering thorough documentation, your organizational skills will shine in this role. This position may be remote, allowing you the flexibility to work from anywhere, while engaging with a diverse patient population across the United States. Plus, enjoy benefits like flexible time off, competitive medical coverage, and a stipend for continuing education. If you're eager to make a real difference in the lives of others, Equip is the perfect place to build your career and empower individuals to reclaim their lives. Start this fulfilling journey with us and help redefine what recovery looks like!

Frequently Asked Questions (FAQs) for Peer Mentor- EST Role at Equip (CA)
What are the responsibilities of a Peer Mentor at Equip?

As a Peer Mentor at Equip, your primary responsibilities include meeting with patients for virtual sessions to provide personalized support, facilitating support groups, maintaining an organized calendar for bookings, completing detailed documentation, and participating in internal meetings. You'll utilize your lived experience in recovery to inspire and motivate patients, helping them navigate their unique journeys toward healing.

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What qualifications do I need to become a Peer Mentor at Equip?

To qualify for the Peer Mentor position at Equip, you should have personal experience with eating disorder recovery and a solid recovery status. Additionally, a minimum of two years' experience in a care setting, such as mentorship, social work, or therapy, is required. Strong communication skills, an ability to connect with diverse patients, and a commitment to evidence-based practices are also essential.

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What benefits does Equip offer to its Peer Mentors?

Equip offers a range of benefits for its Peer Mentors, including flexible time off, comprehensive medical, dental, and vision coverage, and a generous continuing education stipend. Employees also receive financial support for home internet expenses and other perks to ensure a supportive work environment. Equip is committed to fostering a culture of inclusion and professional growth.

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What kind of training does Equip provide for Peer Mentors?

Equip provides extensive training in evidence-based treatments for eating disorders for its Peer Mentors. This includes education in Family-Based Treatment and various cognitive behavioral therapy modalities. You will continuously develop your skills through workshops and online courses, ensuring you are well-equipped to support patients in their recovery.

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What is the work environment like for Peer Mentors at Equip?

As a Peer Mentor at Equip, you will work in a 100% remote environment, allowing you flexibility in your work location. You'll engage with a diverse patient population while collaborating with your multidisciplinary care team through virtual meetings. Equip fosters a company culture centered on inclusivity, support, and innovative approaches to mental health care.

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Common Interview Questions for Peer Mentor- EST
How would you use your lived experience to support patients as a Peer Mentor at Equip?

When responding, focus on the strength gained from your personal recovery journey while emphasizing the importance of empathy and understanding in building rapport. Share examples of how your experiences can inspire patients, making their challenges relatable, and discuss how you'll apply that insight to foster a supportive environment.

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Can you describe your experience working with individuals in a care setting?

Highlight specific roles you've held where you supported individuals, providing examples of your approach to mentorship, counseling, or therapy. Discuss the methods you used to connect with patients and the outcomes you've seen, showcasing your effectiveness in those settings.

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What strategies do you use for effective motivational interviewing?

Discuss techniques such as active listening, open-ended questions, affirmations, and reflections. Explain how these strategies help you to engage patients and guide them towards self-discovery and change, emphasizing the importance of a non-judgmental, supportive approach.

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How do you handle challenging situations when working with patients?

Share an example of a challenging situation from your past experience. Explain your approach, including staying calm, employing problem-solving strategies, and using your training to help the patient navigate their emotions. Emphasize your critical thinking and adaptability.

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What do you believe is the most critical aspect of being a Peer Mentor?

Articulate that building trust and rapport with patients is paramount. Explain how the ability to connect, listen, and provide personalized support based on lived experience fosters a safe space for individuals in recovery, directly impacting their treatment outcomes.

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How do you ensure effective documentation of patient interactions?

Discuss the importance of clear and timely documentation for continuity of care. Mention methods such as keeping organized notes, utilizing templates or databases for consistency, and reviewing documentation regularly to ensure all needed details are captured accurately.

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In what ways can you contribute to the team culture at Equip?

Reflect on your values around collaboration, communication, and diversity. Discuss how you can help to enhance team morale and inclusivity, sharing personal experiences where you've successfully contributed to group environments. Emphasize your commitment to Equip's mission and community.

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What approach do you take to preparing for patient sessions?

Explain that you prioritize understanding the individual needs of each patient. Discuss how you review their history, prepare session materials, and ensure a supportive environment by setting an agenda that encourages open dialogue and exploration of their challenges and goals.

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Describe how you would facilitate a support group.

Outline your approach to creating an inclusive and respectful space for all participants. Highlight strategies for engaging everyone, guiding discussions, managing varied dynamics, and ensuring that group members feel comfortable sharing their experiences and insights.

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How do you approach continuous learning in your role?

Emphasize your belief in lifelong learning, discussing how you seek feedback, pursue relevant training opportunities, and stay updated on best practices in mental health care. Mention specific resources you’ve utilized to enhance your skills and knowledge in this field.

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Equip makes gold-standard, evidence-based eating disorder care accessible to all people and delivers it at home for lasting recovery. Created by experts in the field and people who’ve been there, Equip builds upon this model of care by providing f...

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DATE POSTED
April 9, 2025

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