Administrative Assistant - Global Business Development

As an Administrative Assistant in the Global Business Development team at Esri, you'll be responsible for coordinating meetings, managing travel arrangements, and handling onboarding processes for new hires. You’ll also assist in keeping the office operations smooth by providing vendor support and IT coordination as needed, all while maintaining effective communication across departments.

To qualify for the Administrative Assistant role at Esri, you should have at least 2 years of administrative experience, strong organizational skills, and proficient communication abilities. While it’s helpful to have knowledge of SAP and Salesforce, a high school diploma is the minimum requirement. A degree in business is preferred, but not mandatory.

Excelling as an Administrative Assistant at Esri involves being proactive, organized, and communicative. You should be adept at managing multiple tasks and priorities while maintaining a detail-oriented approach. Familiarity with Microsoft Office Suite is important, and being adaptable to rapid changes in workflows will certainly set you apart.

Working at Esri as an Administrative Assistant will place you in a dynamic and supportive environment where your efforts are valued. The focus on collaboration and innovation promotes a friendly atmosphere, encouraging team members to share ideas and grow together.

There are ample opportunities for growth at Esri for someone in the Administrative Assistant position. The company promotes professional development, and you’ll gain exposure to various aspects of the organization, including the potential to learn about GIS technologies and further expand your administrative skills.

In answering this question, focus on specific administrative tasks you have handled like scheduling meetings, assisting with onboarding, and managing office supplies. Highlight how these experiences have equipped you with skills that are essential for the Administrative Assistant role at Esri.

Discuss prioritization techniques such as using to-do lists or task management software. Illustrate this by providing examples of how you've successfully managed multiple deadlines in previous roles.

Mention specific tools such as the Microsoft Office Suite, SAP, Salesforce, or any task and project management applications. Be sure to back up your proficiency with examples that demonstrate your experience and effectiveness.

Explain how you would communicate with colleagues or supervisors to clarify priorities, possibly using a method like impact assessment to decide which task requires immediate attention, ensuring that you remain productive without compromising quality.

Talk about the importance of regular updates, using collaborative tools, and being accessible for queries. Share any past experiences where effective communication made a significant difference in a project's outcome.

Provide a specific example where you identified an administrative issue, such as bottlenecks in workflows, and detail the steps you took to address it, including the positive results that followed.

Emphasize that good customer service is about being responsive, understanding the needs of your team, and following up to ensure satisfaction. Give examples of how you have gone above and beyond to support your teammates in previous roles.

Describe your organizational system, whether it's digital tools, calendars, scheduling software, or physical methods like binders. Detail how this method has helped you stay on track and meet deadlines.

Talk about your proactive approach to learning, such as attending workshops, training sessions, or online courses. Mention specific changes you’ve adapted to in previous roles and how they improved your efficiency.

Express your enthusiasm for Esri’s mission and values, reflecting on how the role aligns with your career goals. Share what excites you about the industry and how you can contribute positively to the team.