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In-Studio Casino Dealer- Overnight ONLY 11pm-7am (Customer Service / Receptionist Alternative) image - Rise Careers
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In-Studio Casino Dealer- Overnight ONLY 11pm-7am (Customer Service / Receptionist Alternative)

Company Description

World's No.1 online casino is hiring talent! At Evolution, our talent is live, the players are virtual. 

Evolution is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Every day, thousands play with real money, from their mobile devices, on one of our 70+ games.

Celebrating 19 years of presenting games in 15 languages, Evolution is momentously thriving beyond our 10 studios, 25,000+ employees, and 40 countries and cities. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Fairfield, CT and Philadelphia, Pennsylvania, and Vancouver, Canada.

At Evolution, everyone is a winner! Embracing diversity by hiring personalities across any ethnicity, gender expression, and religion, Evolution is a global enterprise hiring individuals that will elevate our brand.

#EVOPAH

Job Description

Looking for a fun job on camera in an exciting work environment?

Evolution is expanding our on-screen live entertainment team and looking for customer-service minded individuals to host online casino games from our Philadelphia broadcasting studio. No formal casino experience required!

Current openings:

11pm-7am 
7pm-3am
Weekend Availability A MUST 

What We Offer:

  • $17.25/hour+ (includes a base rate and guaranteed tip rate, but the customer tips are unlimited!)
  • 15 Days of Paid Vacation Time Off Annually
  • Paid Breaks + Earn Tips During Breaks
  • Guaranteed Full-Time        
  • Full Game Technique Training & Career Growth Opportunities
  • Employee Referral Program ($300 per Referral)
  • 50% discount on garage parking 1 block away from the building
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Commuter Flexible Spending Account (FSA)
  • Discounted On-site Gym
  • Nationwide Employee Discount Program
  • Centrally located modern studio environment with break room & refreshments
  • 401k Match

 

Ideal candidates should have high energy, a customer service background, strong communication skills, and be comfortable interacting with a live digital audience. Candidates must also be 21 years of age or older to obtain the required Gaming Licenses.

We offer health benefits after 90 days at a pre-tax level, paid vacation, paid training, and multiple paid breaks per shift. We're a rapidly growing company with huge career growth opportunities for those looking to expand their experiences. Our online casino dealers host classic games like Blackjack, Roulette, and Baccarat with state-of-the-art broadcasting equipment out of our Philadelphia studio. We provide the most immersive gaming experience to players all around the world.

Be part of the future of gaming as it unfolds before your eyes! We provide paid training at our Evolution Academy, ensuring that the customers you service will have an unparalleled gaming experience like no other.

As an online casino dealer, you'll be following a screen prompter and interacting with players who are live streaming the games straight from their computers, tablets, and smartphones. With our online casino, the excitement never stops!

 

The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand

 

  • Non-smoking
  • Safe and hygienic
  • Enclosed, TV studio environment
  • Not public-facing
  • No physical players, no gaming chips
  • Work while seated
  • No transaction calculations, you deal and our internal systems do the rest!

 

About Us
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 25,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).Evolution America was established in 2019 for more information on Evolution.com.

All your information will be kept confidential according to EEO guidelines.

 

 

 

Qualifications

  • Must be 21 years of age or older
  • Successfully complete pre-employment background checks
  • Must be able to obtain and maintain a valid gaming license
  • Must be able to work a flexible schedule, evenings, weekends and holidays
  • Wear an assigned uniform and maintain professional appearance standards
  • Service-minded with excellent communications skills and a positive attitude
  • 1-2 years of work experience in a service-oriented role
  • Responsible, dedicated and dependable

 

Additional Information

Essential Game Presenter and Game Show Host Physical Functions:

  • Prolonged sitting at counter height (36”) chairs and tables
  • Repeated use of both hands and arms
  • Full mobility and dexterity in upper extremities
  • Ability to see and read a chat screen from 4+ feet away
  • Ability to communicate one way verbally to players
  • Ability to lift up to up to 10 lbs. (for the shoe)
  • Ability to present on camera continuously in front of 30W High Beam Bi-Color LED Soft Lights without protective eyewear
  • Ability to work a full time schedule
  • Game Show Hosts: the ability to wear 2” + heels while standing for 1.5 hours at a time.
Evolution Glassdoor Company Review
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CEO of Evolution
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Martin Carlesund
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Average salary estimate

$35880 / YEARLY (est.)
min
max
$35880K
$35880K

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What You Should Know About In-Studio Casino Dealer- Overnight ONLY 11pm-7am (Customer Service / Receptionist Alternative), Evolution

Join Evolution as an In-Studio Casino Dealer in Philadelphia, Pennsylvania, and dive into the thrilling world of live casino entertainment! As part of the number one online casino globally, you'll be a key player in providing an immersive gaming experience to players from the comfort of our state-of-the-art studio. Don’t worry if you don't have casino experience—we are looking for friendly, dynamic individuals with strong communication and customer service skills to host exciting games like Blackjack, Roulette, and Baccarat. Your shifts will be overnight, from 11 PM to 7 AM, in a vibrant, non-public-facing environment that ensures you can enjoy your work while providing stellar service. We believe in promoting from within and offer fantastic training through our Evolution Academy, ensuring you become an engaging dealer with the best techniques at your fingertips. Plus, you'll earn a competitive salary of $17.25/hour with the potential for unlimited tips! With great benefits including paid vacation days, health insurance, and a nurturing environment, you’ll be part of a rapidly growing company that values diversity and talent across all spectrums. If you’re ready to step into a fun role that challenges you every day, we can't wait to meet you!

Frequently Asked Questions (FAQs) for In-Studio Casino Dealer- Overnight ONLY 11pm-7am (Customer Service / Receptionist Alternative) Role at Evolution
What responsibilities does an In-Studio Casino Dealer at Evolution have?

As an In-Studio Casino Dealer at Evolution, your primary responsibility is to host live casino games such as Blackjack and Roulette for an online audience. You will interact with players via a screen prompter, ensuring they have an exceptional experience. Your duties include engaging with the players, announcing game processes, and maintaining a professional presentation. Moreover, you will receive full game technique training that equips you to excel in this role effectively.

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What qualifications are necessary for the In-Studio Casino Dealer position at Evolution?

To be considered for the In-Studio Casino Dealer role at Evolution, candidates must be 21 years or older and have a service-oriented background with at least 1-2 years of experience. You will need to successfully complete pre-employment background checks and obtain a valid gaming license. Strong communication skills, a positive attitude, and a penchant for customer service are essential traits we look for in our candidates.

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Is prior casino experience required to be an In-Studio Casino Dealer at Evolution?

No prior casino experience is required to apply for the In-Studio Casino Dealer position at Evolution. We welcome individuals with various backgrounds as long as they have strong customer service skills and a willingness to learn. Evolution provides comprehensive training so that you can confidently host games and engage with players effectively.

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What are the working hours for the In-Studio Casino Dealer at Evolution?

The In-Studio Casino Dealer position at Evolution operates overnight hours, specifically from 11 PM to 7 AM. Flexibility is essential as the role also requires weekend availability. This schedule allows you to work in a dynamic environment that enhances your skill set while enjoying a rewarding atmosphere.

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What benefits can I expect as an In-Studio Casino Dealer at Evolution?

As an In-Studio Casino Dealer with Evolution, you can enjoy a compelling benefits package, which includes a competitive hourly wage starting at $17.25, paid vacation time, and health insurance. Additional perks include complimentary breaks during shifts, unlimited earning potential through tips, and access to an on-site gym. We also provide a 401k match and employee discounts, ensuring you feel valued in our thriving workplace.

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Common Interview Questions for In-Studio Casino Dealer- Overnight ONLY 11pm-7am (Customer Service / Receptionist Alternative)
How would you handle a difficult player in a live game session?

Handling difficult players involves maintaining professionalism and empathy. You should listen carefully to their concerns, acknowledge their frustrations, and reassure them that you are there to ensure they have a great experience. Staying calm and using friendly communication can help defuse the situation and keep the game enjoyable for everyone.

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What makes you a great fit for the In-Studio Casino Dealer position?

Highlighting your passion for customer service and your ability to remain engaging in front of the camera will showcase your fit for the role. Share examples of how you've previously connected with your audience or clientele and how your communication skills make you an ideal candidate to represent Evolution's brand.

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Can you describe your experience in a customer service role?

When describing your customer service experience, focus on specific situations where you exceeded customer expectations or resolved issues efficiently. Explain the skills you developed, such as active listening, problem-solving, and effective communication, all of which are crucial for an In-Studio Casino Dealer.

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How do you understand and engage with a live digital audience?

Engaging a live digital audience requires an approachable demeanor and quick thinking. You should maintain eye contact with the camera, speak clearly, and respond to players’ messages or comments promptly. Show enthusiasm for the games and your role, inviting players to interact and enjoy the experience.

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What strategies would you use to maintain energy during long shifts?

Maintaining energy, especially during long shifts, can be achieved through proper hydration, healthy snacks, and taking advantage of breaks for short physical movements. Sharing motivational techniques, such as positive self-talk and setting personal goals for player interactions, showcases your proactivity and passion for your role.

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How do you handle working under pressure?

In high-pressure situations, staying composed is crucial. Talk about how you prioritize tasks, manage time effectively, and keep a positive attitude, all while focusing on providing the best experience for the players. Examples of previous high-pressure experiences can illustrate your ability to thrive in such environments.

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What do you know about Evolution and its services?

Show your research on Evolution by discussing our position as a market leader in online casino entertainment, the variety of games we offer, and our commitment to innovation in live gaming. Mention our global presence and the importance we place on diversity and inclusion in hiring.

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Why do you want to work overnight shifts?

When discussing your preference for overnight shifts, emphasize the benefits, such as a quieter work environment and your suitability for non-traditional hours. If applicable, share personal reasons that support your choice, such as avoiding daytime obligations or preferring the nightlife atmosphere.

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Describe a time you worked as part of a team.

Provide a specific example of teamwork, focusing on your role within the group, how you contributed to the success of a shared goal, and the overall outcome. Highlight communication skills and collaboration, which are crucial for connecting with colleagues and players during live sessions.

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What would you do if you forgot the rules of a game while presenting?

Acknowledge that everyone can forget information at times and emphasize how you would handle it by maintaining transparency with the players. You might ask for a moment to refer to guidelines discreetly or even engage the audience by encouraging player participation until you are back on track.

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OUR VISION is to be the world leader in online casino products and solutions. OUR MISSION is to make our customers, the Online Casino Operators, successful and provide an excellent user experience for the Operator's customer by delivering product...

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DATE POSTED
March 31, 2025

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