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Air Export Gateway Coordinator

Company Description

 Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.  As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Schedule: Monday, Wednesday-Saturday 8am-5pm

 

Principal Duties and Responsibilities:

· Provide excellent customer service to both internal/external and customers.

· Sense of urgency is critical.

· Must maintain positive attitude within the workplace and drive improvement professionally and personally.

· Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. Be a team player.

· Ability to work without constant supervision - self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged.

· Process Air Export Gateway consolidations by working closely with immediate counterparts in the origin air export departments in the region. A summary of the process would be receiving cargo (if from another origin), plan or book the cargo, process consolidation paperwork, transfer to carrier, track and trace until arrival.

· Maintaining positive vendor relations.

· Constant communication with the warehouse staff during the consolidation process. Ensure quality and compliance to protect the network.

· Dispatching and overseeing all airport transfers and pickups with local trucking vendors.

· On-going commitment to quality and data integrity. Responsible for daily updating and monitoring of various reporting tools “Gateway Workflow” & “Transportation Management”

· Detailed attention to accounting to ensure we are paying our bills timely and correctly.

· Responsible for the management of our capacity through posted consolidation schedules and in booking additional space as needed.

· Constant self-development via Personal Development plan

 

Other Duties and Responsibilities:

· Identify trouble areas within the process & work with team to make improvements to process.

· Trend and analyze data to drive improvements.

· Foster and improve our Service Provider partnerships and relationships.

Qualifications

  • College Degree preferred or related experience and/or training; or equivalent combination of education and experience. Hazardous Materials certification desirable
  • Effective interpersonal skills. Ability to relate to internal peers at different levels as well as external customers and vendors. Proficient with Microsoft Word, Excel, and Power Point. Familiar with standard email programs.
  • Ability to work without constant supervision within a fast paced work environment. Self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also desired.
  • Salary Range: $45,000 - $50,000
  • Schedule: Monday, Wednesday-Saturday 8am-5pm

Additional Information

 

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Average salary estimate

$47500 / YEARLY (est.)
min
max
$45000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Air Export Gateway Coordinator, Expeditors

Join Expeditors as an Air Export Gateway Coordinator and become a vital part of our global supply chain management team based in Farmingdale, NY. At Expeditors, we pride ourselves on our commitment to professionalism and customer service, creating an engaging work environment that empowers employees. With over 19,000 professionals spanning six continents, we’re always looking for passionate individuals to join our ranks. As an Air Export Gateway Coordinator, your primary responsibility will be to ensure the efficient and seamless processing of air export consolidations. You’ll be the linchpin between various departments, maintaining communication with our warehouse staff and external vendors to provide top-notch service. Your days will be filled with interesting challenges, from tracking cargo to managing vendor relations, ensuring compliance, and commemorating successes with your team. Our unique approach fosters teamwork, encourages self-motivation, and provides opportunities for personal development. With a focus on fostering leaders, you will be expected to take charge of situations, analyze data for continuous improvement, and enhance our service provider partnerships. If you’re looking for a role that offers growth opportunities, a supportive culture, and the chance to make a real difference in the world of logistics, this is the opportunity for you. Don’t just take a job – build a career with Expeditors!

Frequently Asked Questions (FAQs) for Air Export Gateway Coordinator Role at Expeditors
What are the primary responsibilities of the Air Export Gateway Coordinator at Expeditors?

The main duties of the Air Export Gateway Coordinator at Expeditors include processing air export consolidations, maintaining communication with internal and external stakeholders, ensuring compliance throughout the shipment process, and managing vendor relations. You will also be responsible for tracking cargo and ensuring quality control while updating reporting tools to maintain data integrity.

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What qualifications are needed for the Air Export Gateway Coordinator position at Expeditors?

To qualify for the Air Export Gateway Coordinator position at Expeditors, candidates are preferred to have a college degree or relevant experience in logistics, along with strong interpersonal skills. Familiarity with Microsoft Office tools is essential, and a Hazardous Materials certification is desirable. The role requires self-motivation, attention to detail, and the ability to work independently.

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What is the work schedule for the Air Export Gateway Coordinator at Expeditors?

The work schedule for the Air Export Gateway Coordinator position at Expeditors is Monday, Wednesday through Saturday, from 8 AM to 5 PM. This schedule allows for a unique work-life balance while fully engaging in exciting daily responsibilities.

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What growth opportunities does Expeditors offer for Air Export Gateway Coordinators?

Expeditors places a strong emphasis on promoting from within, and employees can take advantage of various growth opportunities. As an Air Export Gateway Coordinator, you’ll have access to training and personal development programs that foster skill enhancement and career advancement within the company.

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How does Expeditors support work-life balance for its employees?

Expeditors supports work-life balance by providing a structured schedule for the Air Export Gateway Coordinator role, along with paid vacation, sick time, and personal time off. Additionally, our friendly and supportive work culture encourages employees to focus on both professional and personal growth.

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Common Interview Questions for Air Export Gateway Coordinator
Can you describe your experience in air export logistics?

Share specific examples of your background in air export logistics, emphasizing your roles in managing shipments and working with various stakeholders. Highlight any challenges you faced and how you successfully navigated them.

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How do you handle tight deadlines in logistics?

Explain your prioritization strategies and demonstrate your ability to adapt quickly to changing situations. Illustrate your commitment to quality service while ensuring timely deliveries.

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What role does attention to detail play in your current or past positions?

Detail the importance of accuracy in processing shipments and documentation in logistics. Provide examples of how your attention to detail led to successful outcomes and improved operational efficiency.

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How do you maintain effective communication with vendors and team members?

Discuss your approach to maintaining open lines of communication, whether through regular check-ins, using communication tools, or fostering strong interpersonal relationships to ensure smooth operations.

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What steps do you take to ensure compliance in air export processes?

Describe your knowledge of compliance regulations in air exports and how you stay updated on changes. Mention your experience in ensuring that all shipments comply with international and domestic regulations.

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How do you prioritize tasks when managing multiple shipments?

Outline your task management techniques, such as creating to-do lists or using project management tools. Provide examples of how you successfully juggle multiple responsibilities while ensuring accuracy.

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Can you share an example of identifying a problem within the logistics process?

Give a detailed example of a situation where you noticed a problem, the steps you took to analyze it, and how you implemented a solution while working with your team to improve the overall process.

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What motivates you to excel in the role of Air Export Gateway Coordinator?

In your response, showcase your passion for logistics and customer service. Discuss how you find satisfaction in problem-solving, teamwork, and making a tangible impact on the company's success and customer satisfaction.

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What tools or software are you familiar with that assist in logistics operations?

Mention the specific tools and software you have worked with, such as Microsoft Office, transportation management systems, and reporting tools, and explain how you have used them to improve workflow.

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How do you stay motivated and keep a positive attitude during challenging times?

Reflect on your strategies for maintaining a positive attitude, whether it’s through self-care, support from colleagues, or focusing on solutions. Share a specific instance when your positivity helped resolve a challenging situation.

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Full-time, on-site
DATE POSTED
April 5, 2025

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