Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Schedule: Monday, Wednesday-Saturday 8am-5pm
Principal Duties and Responsibilities:
· Provide excellent customer service to both internal/external and customers.
· Sense of urgency is critical.
· Must maintain positive attitude within the workplace and drive improvement professionally and personally.
· Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors. Be a team player.
· Ability to work without constant supervision - self-motivation and attention to detail required. Assuming the role of a leader and taking charge of situations is also encouraged.
· Process Air Export Gateway consolidations by working closely with immediate counterparts in the origin air export departments in the region. A summary of the process would be receiving cargo (if from another origin), plan or book the cargo, process consolidation paperwork, transfer to carrier, track and trace until arrival.
· Maintaining positive vendor relations.
· Constant communication with the warehouse staff during the consolidation process. Ensure quality and compliance to protect the network.
· Dispatching and overseeing all airport transfers and pickups with local trucking vendors.
· On-going commitment to quality and data integrity. Responsible for daily updating and monitoring of various reporting tools “Gateway Workflow” & “Transportation Management”
· Detailed attention to accounting to ensure we are paying our bills timely and correctly.
· Responsible for the management of our capacity through posted consolidation schedules and in booking additional space as needed.
· Constant self-development via Personal Development plan
Other Duties and Responsibilities:
· Identify trouble areas within the process & work with team to make improvements to process.
· Trend and analyze data to drive improvements.
· Foster and improve our Service Provider partnerships and relationships.
Expeditors offers excellent benefits:
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Join Expeditors as an Air Export Gateway Coordinator and become a vital part of our global supply chain management team based in Farmingdale, NY. At Expeditors, we pride ourselves on our commitment to professionalism and customer service, creating an engaging work environment that empowers employees. With over 19,000 professionals spanning six continents, we’re always looking for passionate individuals to join our ranks. As an Air Export Gateway Coordinator, your primary responsibility will be to ensure the efficient and seamless processing of air export consolidations. You’ll be the linchpin between various departments, maintaining communication with our warehouse staff and external vendors to provide top-notch service. Your days will be filled with interesting challenges, from tracking cargo to managing vendor relations, ensuring compliance, and commemorating successes with your team. Our unique approach fosters teamwork, encourages self-motivation, and provides opportunities for personal development. With a focus on fostering leaders, you will be expected to take charge of situations, analyze data for continuous improvement, and enhance our service provider partnerships. If you’re looking for a role that offers growth opportunities, a supportive culture, and the chance to make a real difference in the world of logistics, this is the opportunity for you. Don’t just take a job – build a career with Expeditors!
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To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.
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