CLM Developer

As a CLM Developer at Experian, your primary responsibilities include performing administration, configuration, and customization on the DocuSign CLM platform, as well as managing the full lifecycle of project tasks from inception to deployment. You'll also work closely with UAT teams to ensure testing is conducted efficiently, and you'll troubleshoot production incidents as they arise. Understanding data flows across CRM, CPQ, and Contract Lifecycle Management systems is crucial for success in this role.

To be considered for the CLM Developer role at Experian, you should have at least 5 years of relevant experience in a similar position, along with a University or College degree. Preferred qualifications include DocuSign CLM certification and Salesforce CRM certifications. Agile certifications may also benefit your application, demonstrating your familiarity with modern work methodologies.

Experian places a high emphasis on work-life balance for all employees, including CLM Developers. The company offers a variety of family well-being benefits, enhanced medical benefits, paid time off, and flexible working arrangements. This means you can focus on being your best self at work while also taking care of your personal well-being.

Experian is recognized for its people-first approach and has received numerous awards such as World's Best Workplaces™ and Glassdoor Best Places to Work. The culture celebrates diversity and encourages innovation, which is vital for a CLM Developer looking to thrive in a supportive environment. This commitment ensures that every employee can bring their whole self to work and contribute meaningfully.

As a CLM Developer at Experian, you will work on a range of projects related to DocuSign CLM implementations. This includes configuration of forms and templates, developing approval workflows, and addressing change requests. Your work will be key in optimizing the CLM application and ensuring all stakeholders have a seamless experience, thus improving contract management processes across the enterprise.

While answering this question, focus on specific instances where you've utilized DocuSign CLM to solve a problem or enhance a process. Clearly outline the projects you’ve been involved in, your role, and the outcomes achieved, demonstrating your technical proficiency and ability to manage similar projects at Experian.

When discussing your troubleshooting approach, emphasize your systematic methodology for diagnosing issues. Mention the importance of collaboration with team members and external consultants, and provide examples of how you've effectively resolved incidents in the past. This shows your readiness for the hands-on problem-solving required at Experian.

Choose a relevant project that highlights both your technical skills and your problem-solving capabilities. Speak about the challenges faced, the strategies you implemented, and what you learned from the experience. This will demonstrate your resilience and ability to adapt to new situations at Experian.

To address this question, clarify the steps you take to validate and monitor data flows between systems. Highlight your understanding of the importance of data integrity and how you partner with stakeholders to identify and rectify any discrepancies in the contract lifecycle process.

Discuss your experiences with Agile methodologies, highlighting how they have impacted your efficiency and team collaboration. Be sure to reflect on your roles within Agile teams and how Agile principles could be applied to enhance the dynamic environment at Experian.

Your answer should showcase your openness to feedback and adaptability. Discuss examples where you received constructive criticism and how you incorporated it into your projects. This is vital at Experian, where stakeholder satisfaction is crucial to the success of CLM implementations.

Here, express your passion for the role and the satisfaction you gain from improving processes and systems. Discuss how being a part of a team that drives efficiency and innovation motivates you, especially in a forward-thinking company like Experian.

While discussing your experience with Salesforce CRM, emphasize specific projects where you’ve integrated Salesforce with other systems, particularly in managing contract lifecycles. Providing quantitative results can strengthen your response, showing how you’ve improved efficiency or user satisfaction.

Illustrate your organizational skills by explaining how you assess project urgency and importance. Describe any tools or methods you utilize for project management, such as task lists or Agile boards, and how you communicate priorities with your team to keep everyone aligned.

Address this by outlining the routine checks you perform to ensure the CLM application functions smoothly. Discuss how you plan for regular updates and how you engage users for ongoing feedback to identify areas for improvement, showcasing your commitment to maintaining optimal performance at Experian.