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Data Protection Engineer II

Company Description

Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the "World's Most Innovative Companies" and ranked on Fortune's Best Companies to work for.

Job Description

You will be responsible for the design, perform operations, engineering, automation, and daily management of Crypto infrastructure, which includes Windows and Linux servers, COTS appliances, and Hardware Security Modules (HSMs) to provide cryptographic capabilities to customers. Your primary focus will be on key management, data, and database security.

You will report to the Director of Data Protection.

Encryption Engineer Functions

  • Explain the Integration guides and follow the steps to integrate encryption and key management as applicable. Work under the guidance of the manager to execute integrations/maintenance of existing integrations following the team's and managers guidance.
  • Collaborate with the Manager to Identify capability gaps and operational inconsistencies within the Data Protection controls environment and develop a plan to address through product enhancement, reconfiguration, upgrades and/or automation of processes

Encryption Engineer Responsibilities

  • Report progress against Plan weekly
  • Provide inputs to Refresh Data Protection roadmap/s quarterly
  • Ensure Technical and Process documentation is 100% current all the time (all changes thoroughly documented)
  • Ensure new builds/integrations/agent implementation follow operational readiness processes, are documented, health/performance KPI's are defined and in place, and monitoring and alerting is in place before promoting to production
  • Follow change governance and guidance from the team (including documented processes where available and applicable)
  • Demonstrate continual progress toward obtaining a security-specific (or specific security product certification)- or maintain a current certification
  • Complete two career-related training courses per year
  • Attend lunch and learn sessions to share knowledge with Engineering group

Qualifications

  • 3+ years of experience as a Data Encryption Engineer
  • Experience guiding and training development teams on how to encrypt data on premises or the cloud and how to manage the lifecycle around the encryption keys and store them securely.
  • Experience using AWS KMS, Cloud HSM, Gemalto/ Thales HSM or Key Management will be required.
  • Experience working with business teams to understand and document encryption and Key Management strategy of IT driven products and services.
  • Beneficial experience architecting and implementing encryption strategies on AWS, Azure on Google cloud including working on CMKs and integrating with a third party HSM "provider"
  • Experience setting up, managing and running PKI and automating certificate lifecycle management
  • Spoken and written English capability is required. Portuguese proficiency desired.

Additional Information

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life, vision and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Birthday day off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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What You Should Know About Data Protection Engineer II, Experian

Join Experian as a Data Protection Engineer II and make a significant impact on how we secure data for our clients! Located at our Centro Corporativo el Cafetal office in Heredia, Costa Rica, this role offers you the chance to design, manage, and optimize our Crypto infrastructure. Here, you'll dive into both Windows and Linux servers, plus COTS appliances and Hardware Security Modules (HSMs), providing essential cryptographic capabilities. Your responsibilities will encompass everything from key management to database security, all while collaborating closely with your manager and team. You’ll get to address capability gaps and operational inconsistencies, ensuring our data protection systems are not just functional, but exceptional. Your insights will contribute to quarterly roadmap refreshes and maintaining up-to-date technical documentation. If you're passionate about being at the forefront of encryption technology and thrive in a dynamic environment, this position at Experian might just be your perfect fit. With a strong emphasis on collaboration and continual learning, we celebrate innovation and encourage our employees to grow their expertise. Join us, and let’s transform the way the world interacts with data together!

Frequently Asked Questions (FAQs) for Data Protection Engineer II Role at Experian
What are the responsibilities of a Data Protection Engineer II at Experian?

As a Data Protection Engineer II at Experian, your key responsibilities will include designing and managing the Crypto infrastructure, which includes handling Windows and Linux servers, COTS appliances, and HSMs. You'll focus on key management and database security, ensuring all integrations are well-documented and operationally ready. You will also collaborate with management to identify capability gaps and develop strategic plans for enhancements and automation.

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What qualifications are needed for becoming a Data Protection Engineer II at Experian?

To be considered for the Data Protection Engineer II position at Experian, candidates should have at least 3 years of experience as a Data Encryption Engineer. Proficiency in encryption data management, especially within AWS KMS and HSMs, is vital. Familiarity with architectures for encryption strategies on cloud platforms such as AWS, Azure, and Google Cloud is beneficial. Effective communication in both spoken and written English is required, with Portuguese proficiency being a plus.

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How important is experience with encryption technologies for the Data Protection Engineer II role at Experian?

Experience with encryption technologies is crucial for the Data Protection Engineer II role at Experian. The position requires you to guide and train teams on data encryption practices and manage the lifecycle of encryption keys. Familiarity with tools like AWS KMS and experience with third-party HSM providers are particularly emphasized to ensure robust data protection strategies.

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What type of professional development opportunities does Experian offer for the Data Protection Engineer II position?

Experian places a strong emphasis on professional development for Data Protection Engineers II. This includes completing two career-related training courses annually and participating in lunch-and-learn sessions to share knowledge with the Engineering group. Such opportunities ensure you stay updated on industry trends and enhance your skills in data protection.

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Can the Data Protection Engineer II role be performed remotely from anywhere?

The Data Protection Engineer II position at Experian is a permanent home-based role specifically for candidates residing in Costa Rica. Unfortunately, relocation assistance is not provided, but it does offer flexible work arrangements, allowing you to maintain a work-life balance from the comfort of your own home.

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Common Interview Questions for Data Protection Engineer II
How do you approach key management and encryption lifecycle management?

When discussing key management and encryption lifecycle management, explain your systematic approach. Discuss your familiarity with encryption practices, the importance of securely storing keys, and how you've previously managed the lifecycle, including key generation, rotation, and retirement. Highlight any tools or platforms you’ve utilized, such as AWS KMS or Cloud HSM, and how they enhance security.

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Can you describe a challenging encryption project you worked on and how you overcame obstacles?

Prepare a narrative around a challenging encryption project, focusing on the specific obstacles you faced—be it technology limitations, team dynamics, or time constraints. Explain the strategies you employed to overcome these challenges, the collaboration involved, and the successful outcome, showcasing your problem-solving and teamwork skills.

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What experience do you have integrating encryption solutions into existing systems?

Describe your experience integrating encryption solutions into pre-existing systems, emphasizing your ability to ensure minimal disruption. Talk about the methodologies you implemented, how you documented processes, and the significance of operational readiness for the integrations, including any KPIs you monitored during the process.

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How do you stay updated on new trends and technologies in data protection?

Discuss your proactive measures to stay informed on the latest trends and technologies in data protection, such as attending webinars, participating in industry conferences, and engaging with professional networks. Make sure to mention relevant certifications or courses you've pursued to deepen your expertise.

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What documentation practices do you follow to ensure compliance and operational readiness?

Elaborate on your documentation practices for projects, emphasizing clarity and completeness. Mention how you ensure that all changes are documented and referenceable, contributing to compliance and the operational readiness of data protection initiatives. Good documentation practices are synonymous with effective communication within the team.

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How would you handle a situation where security protocols were not being followed?

In response to a scenario where security protocols were overlooked, highlight your communication and problem-solving skills. Describe how you would assess the situation, remind the team of the importance of adherence to protocols, and implement any necessary training or corrective measures to prevent future occurrences.

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What strategies would you use to identify capability gaps in the data protection environment?

When discussing your strategies for identifying capability gaps, focus on your analytical skills. Reference any methods you've used, such as audits or performance reviews, to pinpoint areas needing improvement, and your collaboration with various teams to initiate the enhancements needed for a robust data protection posture.

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Can you explain what a Hardware Security Module (HSM) is and its importance?

Explain that a Hardware Security Module (HSM) is a physical device designed to manage digital keys securely and provide encryption and decryption services. Emphasize its importance in safeguarding sensitive data and ensuring compliance with regulations, particularly in environments where authorization and authentication are critical.

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Describe your experience with PKI and certificate lifecycle management.

Discuss your direct experience with Public Key Infrastructure (PKI) and managing the entire certificate lifecycle, including issuance, renewal, and revocation. Describe any automation tools you’ve implemented to streamline these processes, ensuring security while maintaining operational efficiency.

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How do you ensure continuous improvement in data protection processes?

To ensure continuous improvement in data protection, describe the importance of regularly reviewing processes and performance metrics. Highlight any frameworks, such as ITIL or Six Sigma, you might follow, and how you incorporate team feedback and industry advancements to adapt and enhance existing protocols.

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Full-time, remote
DATE POSTED
March 19, 2025

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