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Senior Cloud Engineer Expert

Company Description

Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world's leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the World's Most Innovative Companies and ranked on Fortune's Best Companies to work for.

Job Description

As a Cloud Engineer, you will manage and monitor all of the environments for a critical financial system. You'll also be involved in the ongoing enhancement and automation of system processes.

You will report to the Software Development Manager.

What your day will look like:

  • Architect, build, document, and maintain Cloud standards and processes
  • Lead projects and new application implementations
  • Create new Terraform architecture and modules to provision AWS resources
  • Create, manage, and administrate Kubernetes running on EKS
  • Create and modify Jenkins pipelines to support CI/CD and automation
  • Work with Software Development teams to write and tune their application Helm charts for EKS
  • Performance Engineering, load testing, hotspot isolation, and remediation
  • Guide teams on best practices in the cloud
  • POC new solutions and production in the cloud
  • Configure APM, SLO, SLA and alerting with Dynatrace
  • Configure log metrics and analysis with Splunk
  • Build and manage CI deployment process for all environments
  • Support and allow teams to migrate from on-prem environments into AWS

Qualifications

Your background:

  • Expert level proficiency with Terraform.
  • Expert level experience with AWS services, including EC2, ASG, SG, ALB/NLB/WAF, ACL, Routing, Route53, Express Connect/Transit Gateway, EC2 Image Builder, EKS, ECS, ECR, and Lambda.
  • Experience writing Jenkins files and Jenkins Shared Libraries.
  • Expert level in EKS creation and administration.
  • Expert level in Kubernetes application deployment and management.
  • Experience writing and maintaining custom application Helm charts and Helm template libraries.
  • 4+ years of experience with Bash or Python scripting.
  • Experience leading application migrations into the cloud according to best practices and cloud-native architecture.
  • Expertise in container deployment and orchestration technologies at scale, including service discovery, deployments, monitoring, scheduling, load balancing.
  • Knowledge of best practices related to security, performance, and high availability.
  • Experienced identifying performance bottlenecks, identifying anomalous system behavior, and determining the cause of incidents.
  • Experience working with APM and log aggregation tools and configuring integrations for monitoring.
  • Interest in designing, analyzing, and troubleshooting large-scale distributed systems.
  • Experience debugging and optimizing code and automate routine tasks.

Additional Information

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life, vision and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Birthday day off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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What You Should Know About Senior Cloud Engineer Expert, Experian

As a Senior Cloud Engineer Expert at Experian, you’ll be stepping into a pivotal role in our cutting-edge team located in the beautiful Centro Corporativo el Cafetal, Heredia, Costa Rica. This position is not just about managing and monitoring the environments for critical financial systems—it's about being a driving force in enhancing and automating system processes that support our mission of helping consumers and businesses manage their data with confidence. You’ll have the chance to architect, build, and maintain cloud standards while leading exciting projects for new application implementations. Your expertise in Terraform and AWS services will shine as you create and manage Kubernetes on EKS and develop Jenkins pipelines for seamless CI/CD automation. Apart from technical prowess, you'll be collaborating with software development teams, guiding them on best practices, and proof of concept for new cloud solutions. At Experian, innovation is in our DNA, and as a Senior Cloud Engineer Expert, you’ll play a crucial role in transforming data into impactful solutions that enhance financial lives globally. We can’t wait for you to join us in making a difference while enjoying the benefits of a home-based role that promotes work-life balance, including flex work options and generous health and wellness benefits.

Frequently Asked Questions (FAQs) for Senior Cloud Engineer Expert Role at Experian
What are the main responsibilities of a Senior Cloud Engineer Expert at Experian?

As a Senior Cloud Engineer Expert at Experian, your main responsibilities include managing and monitoring the environments for critical financial systems, architecting and building cloud standards, creating Terraform architecture for AWS resources, and administrating Kubernetes on EKS. You'll also lead new application implementations, optimize CI/CD processes using Jenkins, and guide teams on best practices in cloud environments.

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What qualifications are needed to become a Senior Cloud Engineer Expert at Experian?

To qualify for the Senior Cloud Engineer Expert position at Experian, you need expert-level proficiency in Terraform and AWS services such as EC2, EKS, and Lambda. A strong background in Bash or Python scripting, experience with Kubernetes deployments, and familiarity with monitoring tools like Dynatrace or Splunk are key. Additionally, you should have experience in leading application migrations to the cloud and debugging large-scale distributed systems.

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Is the Senior Cloud Engineer Expert position at Experian remote-friendly?

Yes! The Senior Cloud Engineer Expert position at Experian is a permanent home-based role based in Costa Rica. This means you can enjoy the flexibility of working from home while being part of an innovative team that values your contributions and well-being.

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What tools and technologies will a Senior Cloud Engineer Expert at Experian work with?

In the Senior Cloud Engineer Expert role at Experian, you will be working with a variety of tools and technologies including Terraform, AWS services, Kubernetes (EKS), Jenkins for CI/CD automation, and monitoring tools like Dynatrace and Splunk. Your expertise will help ensure the performance, security, and high availability of financial systems.

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What unique benefits does Experian offer to their Senior Cloud Engineer Experts?

Experian offers a range of benefits for their Senior Cloud Engineer Experts, such as medical, life, vision, and dental insurance, paid time off, an annual performance bonus, education reimbursement, and flexible work-from-home options. They also support family bonding and are committed to an inclusive workplace that celebrates diversity.

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Common Interview Questions for Senior Cloud Engineer Expert
Can you describe your experience with Terraform and how you have used it in previous projects?

When answering this question, highlight specific projects where you utilized Terraform to provision AWS resources. Discuss your familiarity with creating modules, maintaining infrastructure as code, and how it contributed to your team's efficiency.

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How do you approach optimizing CI/CD pipelines using Jenkins?

Share your strategies for automating deployment processes with Jenkins, such as using shared libraries, creating job triggers, and how you've handled challenges in previous CI/CD implementations.

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Discuss your experience with Kubernetes and EKS administrations?

In your response, explain your proficiency in managing Kubernetes clusters, deploying applications, scaling services, and any notable incidents where your interventions significantly improved performance or reliability.

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What best practices do you recommend for cloud security implementation?

When discussing cloud security, mention specific techniques you've used, such as IAM roles, security groups, and network ACLs in AWS. Talk about the importance of audits and compliance as well.

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How do you identify performance bottlenecks in cloud environments?

Describe your methodical approach to performance monitoring, including tools you've used for APM and logging analysis, and how you've successfully diagnosed and resolved bottlenecks in the past.

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Can you explain your process for leading application migrations to the cloud?

Outline the steps you take for cloud migrations, from initial assessment and strategy formation to actual implementation and post-migration support. Talk about tools you used to mitigate risks during the transition.

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Describe a challenging problem you faced in a cloud engineering role and how you solved it.

Share a specific example of a complex problem, detail your thought process and steps taken to resolve it, and emphasize the valuable lessons learned that helped you grow as an engineer.

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What is your experience with performance engineering and load testing?

Discuss your experience in conducting load testing, the tools you used, and how you applied the results to enhance system capabilities and responsiveness in high-load scenarios.

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How do you stay updated with the latest cloud technologies and best practices?

Mention the resources you use to keep current, such as online courses, webinars, industry blogs, or networking with other IT professionals, and how you apply that knowledge to your work.

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What role does documentation play in cloud engineering, and how do you prioritize it?

Emphasize the importance of documentation for maintaining clear communication within teams, how it aids in troubleshooting and onboarding new staff, and your approach to ensuring that documentation remains up-to-date.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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DATE POSTED
March 26, 2025

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