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Senior Product Manager - job 1 of 4

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

 

Join a team of product managers responsible for defining and implementing the vision of Portfolio Management and Collections Platforms. You will partner with many teams, including engineering, design, strategy, sales, finance, accounting, support, marketing, and other Experian business units. Your time will be spread across the following: (a) running the product strategy, (b) refining and optimizing the current solution, (c) expanding use cases/applicability and delivery (i.e., with partnerships), and (d) representing our products to current and prospective clients. As a Sr. Product Manager, you will report to a Sr. Director of Product Management.

Responsibilities:

  • Contribute and build on the long-term product vision by deeply understanding the market, regulatory landscape, and customer needs.
  • Ensure products are easy to use so clients can test and adopt them quickly.
  • Work closely with engineering to develop product expertise, identify areas for improvement, and design new features.
  • Partner across the business to build a strategy to grow revenue by collaboration with complementary analytics, data, and software solutions.
  • Identify new partnership opportunities to improve growth and deliver new products.
  • Using market feedback, product ideation frameworks, and subject matter expertise – design new products and vertical strategies to accelerate product suite growth.
  • Report on financial performance, sales pipeline, and product roadmap through regular reporting cycles, representing your products.
  • Collaborate with finance and engineering teams for financial planning and analysis of our operating and capex budgets

Skills Required:

  • Bachelor's degree
  • Experience in financial services or related industry
  • 7+ years of experience in product management
  • Experience drawing relevant insights from ambiguous data
  • Experience writing detailed product specs and documentation
  • Experience in debt management
  • Demonstrated experience communicating complex technical concepts to a variety of audiences (clients and internal)

Benefits:

  • Health, Dental, Vision Insurance
  • 401K match up to 4% of 100% of your salary
  • Remote work environment option #li-remote
  • 4 weeks FTO, 5 days sick time, 2 days

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Qualifications

 

  • product management
  • manager
  • leader
  • product testing
  • analytics
  • financial services

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Glassdoor Company Review
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CEO of Experian
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Jennifer Schulz
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Senior Product Manager, Experian

Exciting times are ahead at Experian, as we’re on the lookout for a dynamic Senior Product Manager based in our Costa Mesa office. At Experian, we empower businesses and individuals with our cutting-edge data and technology solutions, making a difference in various industries from financial services to healthcare. In this pivotal role, you’ll collaborate with an array of teams – including engineering, design, and marketing – to shape the vision for our Portfolio Management and Collections Platforms. You’ll be responsible for driving our product strategy, optimizing solutions for usability, and expanding our product applicability across markets. Your expertise in financial services and an understanding of customer needs will enable you to identify innovative partnership opportunities that pave the way for product growth. You won’t just be managing products; you’ll be crafting experiences that make it easy for clients to adopt our solutions swiftly. Plus, you’ll get to report on the product’s success and share insights with prospective clients. If you have 7+ years of product management experience and a knack for translating complex technical concepts for diverse audiences, you’ll fit right into our team. At Experian, we invest in our people and champion a culture where diversity, collaboration, and innovation thrive. You'll also enjoy terrific benefits, from health insurance to a flexible remote work environment. Join us at Experian, where we celebrate your uniqueness, and let's achieve great things together!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Experian
What are the key responsibilities of a Senior Product Manager at Experian?

As a Senior Product Manager at Experian, your primary responsibilities include defining and implementing the product vision for our Portfolio Management and Collections Platforms. You'll work closely with multiple teams, ranging from engineering to marketing, to execute the product strategy, enhance current solutions, and explore new partnership opportunities to foster product growth.

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What qualifications are required for the Senior Product Manager position at Experian?

To qualify for the Senior Product Manager role at Experian, candidates should hold a bachelor's degree and have 7+ years of experience in product management, particularly within the financial services sector. Experience in debt management and the ability to communicate complex technical concepts are also crucial for success in this position.

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What skills are essential for a Senior Product Manager at Experian?

Essential skills for the Senior Product Manager role at Experian include excellent analytical abilities to draw insights from ambiguous data, proficient writing skills for detailed product specifications, and strong collaboration skills to engage with engineering, finance, and other business units effectively.

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How does a Senior Product Manager contribute to product growth at Experian?

A Senior Product Manager at Experian contributes to product growth by understanding market dynamics and customer needs, designing new product features based on market feedback, and identifying partnership opportunities that align with our strategic goals, thus enhancing our product suite.

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What kind of work environment does Experian offer Senior Product Managers?

Experian offers a flexible work environment for Senior Product Managers, with options for remote work. The company also promotes work-life balance and celebrates diversity and inclusion within its corporate culture, making it a great place for employees to thrive.

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Common Interview Questions for Senior Product Manager
Can you describe your experience in product management?

In answering this question, highlight your relevant experiences in managing products throughout their lifecycle, particularly in the financial services industry. Discuss specific projects you’ve led, the methodologies you used, and the impact these had on the organization.

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How do you approach understanding customer needs?

Showcase your methods for gathering customer feedback, be it through interviews, surveys, or market analysis. Emphasize the importance of this understanding in driving product development and how it correlates with increased user adoption.

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What strategies do you use to collaborate with cross-functional teams?

Discuss your collaborative strategies, such as regular check-ins, utilizing project management tools, and fostering open communication. Share examples that illustrate successful collaborations, pinpointing how they contributed to the success of a project.

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How do you prioritize feature requests from various stakeholders?

Explain your prioritization process, whether it’s through frameworks like RICE or MoSCoW. Highlight how you balance stakeholder requests with the overarching product vision and customer needs.

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Can you give an example of a successful product you managed?

Provide a detailed example of a product you successfully managed, explaining your role in its development, the challenges faced, your strategies to overcome them, and the positive outcomes achieved.

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How do you ensure product usability?

Discuss methods you employ to test product usability, such as user testing sessions and A/B testing. Describe how feedback informs iterative improvements to enhance user experience.

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How do you analyze product performance?

Speak to your experience in utilizing analytics tools and metrics to evaluate product performance. Highlight key performance indicators you’ve tracked and how this data shaped your product strategies.

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What is your experience with debt management solutions?

Emphasize your expertise in debt management, whether through direct experience or projects. Connect this to how your understanding aids in crafting effective product strategies for clients in this sector.

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How do you handle conflict within a team environment?

Discuss your approach to resolving conflicts, such as through mediation or open discussion, while stressing how important teamwork is in achieving product goals and fostering a positive work environment.

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Why do you want to work at Experian as a Senior Product Manager?

Express your enthusiasm for Experian’s mission and culture, mentioning their dedication to innovation and diversity. Explain how your professional values align with the company’s goals and your eagerness to contribute to their success.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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Full-time, hybrid
DATE POSTED
March 19, 2025

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