Sr. Insurance Sales Agent - US Remote - job 1 of 2

As a Senior Insurance Sales Agent at Experian Insurance Services, your main responsibilities will include engaging with customers to discuss their insurance needs, guiding them through the comparison and switching processes, and identifying opportunities for upselling and cross-selling insurance products. You'll also be tasked with exceeding monthly sales targets while ensuring the accuracy and integrity of the products sold.

To qualify for the Senior Insurance Sales Agent position at Experian Insurance Services, you need at least 2 years of experience in selling multiple insurance products. An active Property & Casualty or Personal Lines license is required, along with proven customer interaction experience over the phone. Experience in a similar call center environment will be advantageous, and technological competence is a must.

At Experian Insurance Services, we prioritize work-life balance for our Senior Insurance Sales Agents by offering a fully remote work setup and flexible scheduling, including shifts that require working at least one weekend day. Additionally, our comprehensive benefits package includes vacation accrual, sick days, and wellness plans to support your personal and professional well-being.

Experian Insurance Services is committed to the development of its employees, including Senior Insurance Sales Agents. We offer training programs to help you become proficient in our systems and sales techniques. You'll also have access to ongoing development resources to enhance your skills, ensuring you're always at the top of your game and prepared for future opportunities.

Yes, there is ample opportunity for advancement for Senior Insurance Sales Agents at Experian Insurance Services. We encourage our employees to pursue career growth through various roles within the company and support their professional goals with training and mentorship, helping you take your career to the next level.

In answering this question, focus on specific examples of insurance products you've sold and the strategies you've used to close sales. Mention any targets you've exceeded and how your comprehensive understanding of insurance policies has allowed you to meet customer needs effectively.

When asked about handling objections, share techniques you use to empathize with the customer, actively listen to their concerns, and address them with facts or solutions that emphasize how your offerings can meet their needs. Provide specific examples of successful resolutions.

Talk about your approach to building rapport, such as using a friendly tone, personalized conversation, and active listening techniques. Provide examples of how you've successfully engaged customers, making them feel comfortable sharing about their insurance needs.

Discuss your attention to detail and the processes you use to confirm the accuracy of the information before conveying it to customers. Mention how keeping up with product knowledge helps you maintain integrity in your sales pitch.

Explain how you assess customer needs by asking insightful questions and conducting thorough needs analysis. Discuss your experience in identifying coverage gaps and your strategies for effectively presenting additional relevant products that can enhance the customer's policy.

In your response, emphasize that having an active Property & Casualty or Personal Lines license not only demonstrates your professional credibility but is also essential for legally selling insurance products. Discuss how it gives you an in-depth understanding of regulatory requirements and the products being offered.

When answering this question, share specific techniques that have worked for you in the past, such as setting personal goals, leveraging customer feedback, and constantly improving sales techniques. Highlight your results in sales performance.

Explain your commitment to continuous learning, mentioning resources like industry publications, online courses, and webinars. Highlight the importance of being informed about changes within the insurance landscape to better serve your customers.

Use this opportunity to highlight your problem-solving skills and customer service abilities. Share a detailed scenario where you listened to the customer's concerns, acted quickly to resolve the issue, and how your efforts resulted in a positive outcome.

In your response, connect your values to Experian's mission of helping consumers with their financial lives and express your enthusiasm for being part of a team that prioritizes innovative solutions and excellence in customer service. Share how your background aligns with the company's goals.