Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Account Manager I image - Rise Careers
Job details

Account Manager I

Overview

FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000- size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

Responsibilities

Building and maintaining excellent relationships with clients and brokers to build long-term customer dedication to FM through the practical application and execution of our client service process.

 

Ensuring profitability by retaining existing customers at equitable terms and conditions using FM insurance capacity and improving our risk management expertise and services to improve client risk quality and dedication.

 

Maintaining an extreme level of understanding of our broad suite of products and services to ensure effective connectivity with individual account needs and delivery of targeted client value.

 

Providing leadership to the extended client service team to support our clients' strategic goals and objectives by providing professional advice and consultation on insurance coverage and risk management matters.

 

Supporting the development and implementation of formalized risk reduction and mitigation strategies with our clients in close collaboration with engineering counterparts and through our client service process.

 

Working closely with Business Development Executives on prospects to contribute high-quality underwriting expertise and relationship development support to qualify and win new client accounts.

 

Protecting FM's assets through effective use of company underwriting programs and adherence to published guidelines, including but not limited to risk transfer and line-setting techniques, judicious purchase of reinsurance, timely issuance of binders and policies, catastrophe aggregate analysis, maximum foreseeable loss development, and cross liability management.

 

Pursuing professional development through licensing and continuing education to keep abreast of underwriting guidelines, policy forms, loss prevention practices, and insurance industry developments.

Qualifications

  • Bachelor’s degree or equivalent experience; CPCU or ARM desired but not required!
  • 3 - 5+ years FM experience or 3 - 5+ years industry experience (broker, insurance, reinsurance company) in servicing/underwriting large property accounts of varying occupancies.
  • A strong understanding of property loss prevention concepts is desired.
  • Strong familiarity with FM's client service process is helpful!
  • Working knowledge of property insurance and forms, financial documents, as well as business computer applications.
  • Demonstrated above-average organizational ability, including problem-solving, sales/negotiation, leadership, and team-building skills.
  • Knowledge of internal systems and Microsoft Office products.

The position is eligible to participate in FM’s comprehensive Total Rewards program, which includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, and much more.

 

FM Global is an Equal Opportunity Employer committed to attracting, developing, and retaining a diverse workforce.

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager I, Factory Mutual Insurance Company

As an Account Manager I at FM Global in New York City, you will play a pivotal role in building and nurturing long-lasting relationships with clients and brokers. At FM Global, we pride ourselves on being a leading property insurer to some of the world's largest businesses, offering engineering-based risk management and insurance solutions that keep our clients’ operations running smoothly. You’ll dive into developing and implementing tailored risk reduction strategies while ensuring our clients receive the highest level of service along with a deep understanding of our extensive product offerings. Collaboration is key, and you’ll partner closely with Business Development Executives to bring high-quality underwriting expertise to potential new clients. Your journey will also involve leading a dedicated client service team to provide valuable insights and guidance on insurance coverage and risk management that cater specifically to client needs. As you pursue professional growth through licensing and continuing education, you’ll ensure adherence to company guidelines while protecting FM's assets. If you are passionate about delivering outstanding service and have a strong background in property insurance, this role offers an exciting opportunity to make a significant impact in a globally recognized company.

Frequently Asked Questions (FAQs) for Account Manager I Role at Factory Mutual Insurance Company
What are the primary responsibilities of an Account Manager I at FM Global?

The Account Manager I at FM Global primarily focuses on building solid relationships with clients and brokers, ensuring customer satisfaction, and managing client service processes. You'll also implement risk reduction strategies and collaborate with engineering teams to enhance client risk management capabilities while contributing to new account development.

Join Rise to see the full answer
What qualifications are required for the Account Manager I position at FM Global?

To qualify for the Account Manager I position at FM Global, candidates typically possess a Bachelor's degree or equivalent experience, along with 3 to 5 years of relevant experience in servicing large property accounts. Though not required, having a CPCU or ARM designation is desirable, alongside strong organizational and negotiation skills.

Join Rise to see the full answer
How does FM Global ensure profitability and client satisfaction in the Account Manager I role?

FM Global focuses on client retention through equitable terms, utilizing insurance capacity effectively, and enhancing risk management services to improve overall client dedication. The Account Manager I plays a crucial part in executing this strategy, ensuring each account receives tailored, high-quality service.

Join Rise to see the full answer
What professional development opportunities are available for an Account Manager I at FM Global?

FM Global encourages continual growth for an Account Manager I through various programs within its Total Rewards program. Opportunities include tuition reimbursement, participation in licensure programs, and access to career development resources ensuring advancement within the insurance industry.

Join Rise to see the full answer
What skills are beneficial for an Account Manager I at FM Global?

For an Account Manager I at FM Global, strong communication, problem-solving, and leadership skills are vital. Additionally, familiarity with property insurance forms, financial documents, and a solid understanding of loss prevention concepts will enhance your effectiveness in this role.

Join Rise to see the full answer
Common Interview Questions for Account Manager I
Can you describe your experience in managing large property accounts as an Account Manager I?

When discussing your experience, detail specific strategies you've implemented to enhance client satisfaction and retention. It’s beneficial to provide examples of successful risk management approaches that you’ve used to mitigate client risks and ensure sustained profitability.

Join Rise to see the full answer
What strategies do you use to build long-term relationships with clients?

Highlight your approach to customer engagement, such as regular check-ins, personalized service, and effectively addressing client concerns. Emphasizing your ability to adapt to individual client needs and demonstrate value will resonate well during the interview.

Join Rise to see the full answer
How familiar are you with FM Global's products and services?

It’s important to express your understanding of FM Global’s offerings. Be prepared to discuss specific products related to property insurance and any previous relevant experience you've had, demonstrating your capability to align these services to client needs.

Join Rise to see the full answer
What do you consider the most significant challenges faced by Account Managers in the property insurance industry?

Discuss challenges like market competition and evolving client needs. Articulating how you’ve navigated these issues successfully will reflect your preparedness for the role and your problem-solving skills.

Join Rise to see the full answer
How do you approach risk management when assessing client accounts?

Detail your systematic approach to identifying potential risks, evaluating them, and then developing tailored mitigation strategies. Showing examples of successful risk assessments you’ve performed in past roles will showcase your expertise.

Join Rise to see the full answer
Describe a successful negotiation related to a client account you have managed.

Use the STAR method (Situation, Task, Action, Result) to outline a specific situation where negotiation led to favorable outcomes. Highlight your preparation, strategies, and the ultimate benefit to both the client and your company.

Join Rise to see the full answer
What methodologies do you utilize to ensure effective communication with clients?

Share your experience with various communication strategies, such as regular meetings or digital communication tools, to maintain transparency and build trust over time. Clarifying how you adapt your communication style based on client preferences is key as well.

Join Rise to see the full answer
How do you stay updated on trends and developments in the property insurance industry?

Discuss how you engage with industry publications, attend seminars, or pursue further education opportunities to maintain your knowledge about underwriting guidelines and loss prevention practices, displaying a proactive approach to your professional development.

Join Rise to see the full answer
What do you believe is the role of teamwork in the Client Service process?

Express the importance of collaboration, particularly between various departments like underwriting and engineering. Providing real examples of how teamwork has benefited client service in your past roles can illustrate your understanding of this dynamic.

Join Rise to see the full answer
Can you provide an example of how you successfully met a client’s expectations?

Be specific about a client situation where you exceeded expectations, whether through rapid responses, innovative solutions, or comprehensive service. Emphasizing the relationship-building aspect while providing measurable outcomes will be impressive.

Join Rise to see the full answer
Similar Jobs

Join FM's dynamic team as a Plan Review Consultant I, where you'll analyze and enhance construction and fire protection plans for leading global businesses.

FM is seeking a dynamic Innovation Analyst to lead in identifying and nurturing strategic venture opportunities in the risk management sector.

Become a pivotal part of Travelers as a Sr. Technology & Life Sciences Loss Sensitive Underwriter, where your expertise drives our success in the insurance sector.

Photo of the Rise User

As a Client Success Manager, you will enhance client satisfaction and drive digital strategies for Inmar's Adult Beverage division.

DEPT® Remote Newburyport, Massachusetts, United States
Posted 9 days ago

As an Account Supervisor at DEPT®, you'll manage client accounts and lead your team's strategic initiatives in a dynamic agency environment.

Photo of the Rise User
Invesco Remote Hyderabad, Telangana
Posted 12 days ago

Join Invesco as a Business Trainee, where you will learn and contribute to the world of investment management.

Posted 6 days ago

Join Jackson Therapy Partners as an Account Manager Associate, where you will be an integral support to the account management team in the healthcare staffing field.

Photo of the Rise User
Posted 13 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid

Drive fintech partnerships and revenue growth as a Director at Mastercard in the vibrant Purchase, New York.

Photo of the Rise User
MRI Software Hybrid Cleveland, Ohio Office
Posted 4 days ago

Elevate your sales career with MRI, a leader in real estate software, as an Account Manager focusing on client engagement and business growth.

Photo of the Rise User
Anzu Remote No location specified
Posted 11 days ago

Join Anzu, a leader in in-game advertising, as an Account Manager to drive client success and campaign excellence.

MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
C
Someone from OH, Massillon just viewed RN Ambulatory - Outpatient Infusion Therapy at CCF
Photo of the Rise User
Someone from OH, Columbus just viewed HR Business Partner (Maternity Cover) at Marshmallow
Photo of the Rise User
Someone from OH, Columbus just viewed Community Outreach Canvasser $24/Hr at Confidential
Photo of the Rise User
Someone from OH, Cincinnati just viewed Email Marketing Coordinator at Creative Circle
Photo of the Rise User
Someone from OH, Columbus just viewed UX Researcher, Amazon Autos at Amazon
Photo of the Rise User
Someone from OH, Cincinnati just viewed AI training and enablement at Writer
Photo of the Rise User
Someone from OH, Cincinnati just viewed Data Analyst (Contact Center-Hybrid) at Dow Jones
Photo of the Rise User
Someone from OH, Delaware just viewed Practice Group Manager at LifeStance Health
Photo of the Rise User
Someone from OH, Youngstown just viewed Event Services Human Resources Coordinator at Allied Universal
Photo of the Rise User
Someone from OH, Columbus just viewed IP Network Engineering Intern - Summer 2025 at Bandwidth
Photo of the Rise User
Someone from OH, Cleveland just viewed Director, Education Programs & Partnerships at Encoura
Photo of the Rise User
Someone from OH, Cleveland just viewed Operations Associate (Part-Time) - Pinecrest at Alo Yoga
Photo of the Rise User
Someone from OH, Dayton just viewed Medical Receptionist at LifeStance Health
Photo of the Rise User
Someone from OH, Coldwater just viewed Engineering Design Checker Jobs at Lockheed Martin
Photo of the Rise User
Someone from OH, Loveland just viewed SEO Admin & Business Support at Outliant
Photo of the Rise User
Someone from OH, Columbus just viewed Casting: Cedar Lake - Pilot Episode at Backstage