Job details

Retail Sales Associate

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Salary: $19.50 / hour

Emeryville, CA

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Full Time and Part Time Opportunities Available

Position Overview:

Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

Meet and exceed sales goals
Maintain brand and operational standards (visual, cleanliness, etc.)
Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size runs
Assist management to identify and resolve issues in the store
Provide product and brand knowledge to customers
Follow all company policy and procedures & notify management of any infractions
Assist with special projects as assigned by management

Required Skills and Abilities:

Strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Schedule Requirements:

Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.

Education/Experience:

High School Diploma or G.E.D., or 6 months retail or related experience

Benefits:

Medical, dental, and vision coverage (Full Time only)
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% -you contribute
Paid parental leave (Full Time only)
Fertility benefits, including IVF Life insurance (Full Time only)
Short-term and long-term disability insurance (Full Time only)
HSA/FSA options (Full Time only)
Employee Assistance Program
Vacation & Personal Time Off (Full Time only)
Sick & Wellness Time Off
30% Employee Merchandise Discount
Employee Referral Bonus
Commuter benefits

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Average salary estimate

$40560 / YEARLY (est.)

min

max

$40560K

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What You Should Know About Retail Sales Associate, Fast Retailing

As a Retail Sales Associate at UNIQLO CA Bay Street in Emeryville,CA, you'll be at the heart of our dynamic team, dedicated to providing a fantastic customer experience. Your role is more than just selling clothes; you're a customer service wizard who delights in meeting customer needs and exceeding their expectations. You'll engage with shoppers, listen carefully to understand their preferences, suggest items that are a perfect fit, and share your passion for our fabulous product range. Every day is an adventure as you aim to meet and surpass sales goals while maintaining our brand's high operational standards, ensuring the store is welcoming and visually appealing. You'll also handle various tasks, from assisting in the fitting rooms to jumping behind the register when needed. Flexibility is key, with varied hours including nights and weekends, which means no two days will be the same. Enjoy a world of benefits, including a competitive salary of $19.50 per hour, with full-time team members receiving medical, dental, vision, and even paid parental leave. If you have strong communication skills, a knack for numbers, and a willingness to jump in wherever needed, we want you on our team. Join us at UNIQLO where your role matters and where together, we create a shopping experience that keeps customers coming back for more.

Frequently Asked Questions (FAQs) for Retail Sales Associate Role at Fast Retailing

What are the main responsibilities of a Retail Sales Associate at UNIQLO CA Bay Street?

As a Retail Sales Associate at UNIQLO CA Bay Street, your responsibilities include exceeding customer expectations through attentive service, maintaining store standards, and meeting sales goals. You will also assist customers in finding products, handle merchandise processing, and support the management team by resolving store issues, making your role crucial to store success.