Technical Operator - Orlando

As a Technical Operator at Fever in Orlando, your main responsibilities will include managing the technical production of entertainment experiences, ensuring all operations run smoothly, and providing exceptional customer service. You'll be tasked with conducting safety checks on equipment, troubleshooting issues as they arise, and maintaining a safe working environment to enhance the guest experience.

To apply for the Technical Operator position at Fever, candidates should possess knowledge of live entertainment equipment such as audio, video, and lighting systems. Strong communication skills, excellent planning abilities, and a passion for customer service are essential. Experience in live events or theme parks is a plus, and familiarity with Google platforms can be beneficial.

The Technical Operator role is crucial at Fever as it directly impacts the delivery of our live entertainment experiences. By managing technical operations and resolving issues swiftly, you'll ensure that our guests have a seamless and enjoyable time, ultimately contributing to Fever's goal of creating memorable cultural experiences in Orlando.

The work schedule for a Technical Operator at Fever is flexible and may include evenings, weekends, and holidays. Reliability and punctuality are key, and you're expected to be available for various shifts to support our diverse range of events and experiences. Adaptability is essential to thrive in this dynamic environment.

New Technical Operators at Fever will undergo comprehensive training to familiarize themselves with our proprietary technology and equipment. This training will ensure that you develop a thorough understanding of operating systems and troubleshooting processes, empowering you to deliver a top-tier experience for our guests right from day one.

When answering this question, provide specific examples of the types of equipment you have worked with, such as lighting, audio, or VR systems. Highlight your hands-on experience and any troubleshooting you've done, as this will showcase your technical expertise.

To answer this question effectively, discuss your understanding of safety protocols and why they are essential in a live environment. Provide examples of how you’ve implemented safety checks or handled emergencies in the past.

Share specific strategies you’ve employed to foster communication within your team, such as regular check-ins, utilizing collaboration tools, or ensuring clarity in role assignments. Emphasize the importance of open dialogue for a successful event.

When responding to this question, highlight your problem-solving skills. Discuss your approach to identifying issues quickly, consulting with relevant team members, and implementing solutions efficiently to minimize disruption.

Reflect on Fever's mission to democratize access to culture and entertainment. Discuss your passion for delivering technical excellence in live events and how your values align with Fever's goals. This shows your genuine interest in the company.

Provide a step-by-step approach to resolving guest issues, emphasizing the importance of listening, empathy, and finding a solution that satisfies both the guest and the operational standards of the experience.

In your answer, summarize your relevant skills, experience, and personal qualities that align with the responsibilities of the Technical Operator. Focus on your technical prowess, customer service skills, and passion for live entertainment.

Be specific about a situation in which you were required to juggle several tasks simultaneously. Explain how you prioritized your responsibilities, managed your time effectively, and delivered results without compromising quality.

Discuss your proactive approach to learning, whether it's through hands-on experience, mentoring, or self-study. Mention your willingness to ask questions and collaborate with veteran staff to gain insights into Fever’s systems.

Emphasize the significance of teamwork in live events, as each aspect—from technical to customer service—relies on collaboration. Provide examples demonstrating how you have worked effectively with others to achieve successful outcomes.