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Supervisor Operations

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

First Student is seeking an Operations Supervisor to manage daily bus fleet operations, including maintenance scheduling and personnel coordination, ensuring safety and efficiency.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include overseeing daily operations, ensuring compliance with safety regulations, managing driver paperwork, coordinating field trips, and assisting during training sessions.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Candidates should have 3-5 years of transportation industry experience, good supervisory, communication, and organizational skills, along with proficiency in computer skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred qualifications include a strong understanding of safety practices and the ability to interact professionally with personnel and officials.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Position based in Glen Ellyn, Illinois, US.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $52000 - $65000 / Annually



First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Come join one of the largest transportation organizations in all of North America!

First Student is currently seeking an Operations Supervisor to oversee the daily operations of our bus fleet. This role includes managing day-to-day activities, scheduling maintenance, and coordinating fueling to ensure optimal performance.

This is great opportunity to enhance your skill set and grow and contribute with a dynamic company.

Job Responsibilities:

  • Demonstrates and promotes a safe work environment at all times
  • Insures drivers have the daily paperwork necessary to complete their routes. Insures completed charter paperwork is received by the Location Manager for processing.
  • Coordinates field trips by the assignment of personnel and vehicles.
  • Under location managers direction, assists drivers with establishing route descriptions.
  • Insures that drivers follow through with scheduled fueling and mechanical work
  • Observes safety practices of personnel and takes corrective action when necessary.
  • Assists Location Manager during training session and kick off meetings.
  • Attends disciplinary meetings with location manager
  • May interact with school officials on routine matters at smaller bus locations.
  • May drive bus on occasion if necessary.
  • Assists dispatcher when necessary.
  • May manage small locations under the overall direction of the Location Manager
  • Insures that routes meet state, local, and vendor requirements.
  • Reviews time sheets prior to submission to payroll.

Minimum Requirements:

  • 3-5 years experience in transportation industry.
  • Good supervisory skills.
  • Excellent communication and organization skills.
  • Good Interpersonal skills
  • Computer skills
  • Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Annual Salary Range:

  • $52,000 - $65,000

Apply/submit a resume today, for an exciting and challenging position within the First Family!

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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Average salary estimate

$58500 / YEARLY (est.)
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$52000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supervisor Operations, First Student

Are you ready to step into a dynamic role that makes a real impact on the daily operations of our transportation network? As an Operations Supervisor at First Student in Glen Ellyn, you'll be at the helm of managing our bus fleet's operations, ensuring that everything runs smoothly and safely. You'll oversee critical tasks such as maintenance scheduling and personnel coordination, all while promoting an environment that prioritizes safety and efficiency. Your day will be filled with responsibilities like managing driver paperwork, coordinating field trips, and assisting with training sessions, enabling drivers to thrive as they take our students and passengers safely to their destinations. With 3-5 years of experience in the transportation industry, you would come equipped with strong supervisory and organizational skills, ready to motivate our team and streamline operations. Your proficiency in computer skills will come in handy as you manage routes, assist in daily operations, and ensure that compliance with safety regulations is a priority. We're looking for someone who understands the importance of safety practices and can effectively communicate and interact with our personnel and local officials. Join us at First Student, where our family of over 60,000 employees is dedicated to innovation in transportation, and help us continue to deliver exceptional service. Together, let’s make every journey a safe one!

Frequently Asked Questions (FAQs) for Supervisor Operations Role at First Student
What are the key responsibilities of an Operations Supervisor at First Student?

As an Operations Supervisor at First Student, your key responsibilities include overseeing daily bus fleet operations, ensuring safety compliance, managing driver paperwork, coordinating field trips, and assisting with training sessions. You will also monitor maintenance scheduling and personnel coordination to ensure optimal performance.

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What qualifications do I need for the Operations Supervisor position at First Student?

To qualify for the Operations Supervisor position at First Student, you should have 3-5 years of experience in the transportation industry, strong supervisory skills, and excellent communication and organization abilities. Proficiency in computer skills is also essential, along with a strong understanding of safety practices.

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How does First Student ensure safety in its operations?

First Student places a high priority on safety by adhering to safety regulations, conducting regular training for employees, and overseeing daily operations with a keen eye for compliance. As an Operations Supervisor, you will play a vital role in observing safety practices and implementing corrective actions as necessary.

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What type of work environment can I expect as an Operations Supervisor at First Student?

As an Operations Supervisor at First Student, you can expect a supportive and collaborative work environment. With a focus on safety and efficiency, the culture fosters innovation and professionalism, allowing you to engage actively with team members and school officials while overseeing bus operations.

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What is the salary range for the Operations Supervisor role at First Student?

The salary range for the Operations Supervisor position at First Student is between $52,000 and $65,000 annually. This competitive compensation reflects the responsibilities of the role and the company's commitment to attracting top talent in the transportation industry.

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Common Interview Questions for Supervisor Operations
Can you describe your experience in the transportation industry as it relates to the Operations Supervisor role?

When answering this question, highlight specific experiences you've had managing teams or operations within the transportation sector. Be sure to mention the types of vehicles or fleets you've worked with and discuss any relevant safety compliance you oversaw.

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How do you ensure compliance with safety regulations?

In your response, emphasize your understanding of safety regulations in the transportation industry. Share examples of processes you've implemented or led to monitor compliance and the importance of safety training for personnel.

Join Rise to see the full answer
Describe a time when you had to resolve a conflict among team members.

Use the STAR method (Situation, Task, Action, Result) to describe a specific conflict situation you navigated, your role in resolving it, and the positive outcome that resulted from your actions as a leader.

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How do you prioritize tasks in a fast-paced environment?

Discuss your organizational skills and techniques you use, such as lists, software, or prioritization frameworks. Provide an example of when you effectively managed multiple priorities and how you ensured everything was completed on time.

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What strategies would you implement to improve team performance?

Share specific strategies you've used to enhance performance, like set clear goals, regular feedback sessions, or training programs. Emphasize how these methods positively impacted team motivation and output.

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How would you handle a situation where a driver is not following safety protocols?

Explain how you would approach the situation with a focus on constructive feedback. Discuss your commitment to safety and how you would ensure the driver understands the importance of compliance and the potential consequences of non-compliance.

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Can you give an example of a time when you improved operational efficiency?

Share a specific example where you identified a process that needed improvement, the steps you took to enhance efficiency, and the measurable outcomes that were achieved as a result of your efforts.

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What computer software are you familiar with that would help in this role?

Mention the software you've used in past roles, especially any transportation or fleet management systems. Highlight your ability to learn new technologies quickly and how you can adapt these tools to the Operations Supervisor role.

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How do you ensure effective communication with your team?

Discuss your communication style and methods, whether through weekly meetings, email updates, or one-on-one check-ins. Emphasize the importance of transparency and how you encourage open dialogue among team members.

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Why do you want to work for First Student as an Operations Supervisor?

Articulate your passion for the transportation industry and how First Student's commitment to safety and innovation resonates with your professional values and goals. Mention any specific aspects of the company that excite you.

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First Student knows that a student's first assignment is to get to school, safely and on time. Together, First Student and sister company FirstCanada transport about five million students to and from their classrooms every day via a fleet of some ...

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DATE POSTED
April 9, 2025

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