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District Manager - Southern Minnesota

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Build a Culture of Working Back from the Customer

  • Ensure exceptional customer experiences through the application of the Five Below service model that empowers crew to say yes to customers.
  • Create and sustain a sales culture that achieves district business performance results.
  • Lead execution of and follow up on all company merchandising and operational standards through close monitoring of merchandise flow and sell through.
  • Challenge and equip store managers to creatively anticipate the needs of the customer and understand the why behind the what.

Develop a High Performing Crew

  • Attract. lead and develop teams that are ambassadors of Five Below’s culture.
  • Regularly visit stores to learn from and recognize leaders who are driving business performance and to coach and develop leaders who need support.
  • Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
  • Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
  • Execute a talent strategy that attracts quality candidates and retains the best talent to make Five Below an employer of choice.
  • Foster career growth through individual goal and development planning and performance coaching.
  • Partner with Store Managers and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
  • Develop a peer network internally and externally to build strong recruitment pipelines and succession plans for your district.
  • Inspire accountability by providing training, coaching, and consistent feedback to your team. 

Drive a Consistent Business

  • Lead district to deliver sustained business performance and productivity.
  • Clearly communicate Five Below’s vision for the crew that empowers them to meet or exceed company objectives.
  • Leverage reports and metrics to make decisions that positively impact sales, customer experience, profitability, shrink, payroll, and staffing.
  • Equip store managers with business acumen, including a focus on financial management issues, critical controls and adherence to company policy.
  • Analyze daily, weekly, monthly business results and store visits to pursue ways to drive greater performance level of direct reports. 
  • Build strong relationships and work closely with corporate business partners (i.e., HR, visual operations, asset protection, etc.) to capitalize on business opportunities.
  • Achieve results without compromising quality or integrity of work and adhere to company policies and local, state, and federal laws.

The Five Below Way

  • Wow our customers: Put the customer first and make a difference in people’s lives.
  • Unleash your passion: Check your ego at the door and do what you say you will do.
  • Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same.
  • Achieve the Impossible: Set the bar high for self and team and outperform expectations.
  • Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.

QUALIFICATIONS

  • 5-7 years retail management experience   
  • Four-year degree, preferred. 
  • Excellent verbal and written communication skills  
  • Proven ability to lead, coach, and motivate others.  
  • Strong business acumen and problem-solving skills 
  • Conduct root cause analysis to diagnose and address complex business problems. 
  • Create business plans and contingency plans. 
  • Proficiency in computer use and standard office applications. 

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

 

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters.  Please confirm that the person you are working with has an @fivebelow.com email address.  Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process.  If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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What You Should Know About District Manager - Southern Minnesota, Five Below

As the District Manager for Southern Minnesota at Five Below, you'll be at the forefront of a vibrant culture that champions fun, creativity, and exceptional customer experiences. Your primary goal will be to build a culture of enthusiastic customer service by empowering your teams to embrace the Five Below service model. By regularly visiting stores and collaborating with store managers, you'll ensure that everyone is aligned in delivering the ultimate shopping experience that supports our mission of providing incredible products at unbeatable prices. You'll inspire your teams to unlock their potential, enhancing both their careers and the store's performance. With a strong emphasis on diversity and inclusion, you’ll create a supportive environment where every employee feels valued and connected. Your leadership will drive consistent business results by analyzing metrics and optimizing strategies in operational standards and sales performance. It's important to cultivate relationships with corporate partners to harness business opportunities and foster an engaged, high-performing crew. Join us at Five Below, where we work hard, have fun, and build dynamic careers while continuously striving to make a meaningful difference in the lives of our customers. Your journey with us offers a unique opportunity to engage in a lively, purpose-driven workplace where every day is filled with possibilities and excitement!

Frequently Asked Questions (FAQs) for District Manager - Southern Minnesota Role at Five Below
What are the responsibilities of a District Manager at Five Below?

As a District Manager at Five Below, your responsibilities include building a customer-centric culture, ensuring exceptional service, leading teams across multiple locations, and actively participating in talent strategy development. You will manage business performance metrics, work closely with store managers to enhance operational practices, and inspire your team to achieve performance goals.

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What qualifications do I need to become a District Manager at Five Below?

To qualify as a District Manager at Five Below, you should have 5-7 years of retail management experience, along with a preferred four-year degree. Candidates must demonstrate excellent communication skills, strong leadership abilities, and a solid understanding of business acumen to effectively lead teams and address operational challenges.

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How does Five Below promote career growth for District Managers?

Five Below fosters career growth for District Managers by implementing individualized goal and development plans, providing performance coaching, and promoting a culture of inclusion and diversity. This supportive environment encourages all associates to pursue professional development and advance their careers within the company.

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What is the work culture like at Five Below for District Managers?

The work culture at Five Below for District Managers is centered around passion, creativity, and fun. You will be part of a dynamic team that values collaboration, encourages innovative ideas, and emphasizes a positive customer experience. The Five Below Way highlights the importance of putting customers first while working hard and enjoying what you do.

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What benefits can I expect as a District Manager at Five Below?

As a District Manager at Five Below, you can expect comprehensive benefits ranging from health coverage to financial and personal wellness support. The company offers resources that promote a balanced lifestyle, recognizing the importance of caring for both employees and their families.

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Common Interview Questions for District Manager - Southern Minnesota
How do you ensure optimal customer experience as a District Manager?

To ensure optimal customer experiences, I prioritize training my teams on effective customer service practices, regularly analyze customer feedback, and implement the Five Below service model. Empowering my crew to make autonomous decisions while maintaining a customer-first mindset is key to enhancing satisfaction.

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What strategies do you use to develop high-performing teams?

To develop high-performing teams, I focus on clear communication, consistent feedback, and individual growth plans. Regularly visiting stores to recognize achievements and provide coaching is crucial, along with fostering a culture of support and collaboration among team members.

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How do you leverage metrics to drive business performance?

I leverage metrics by closely analyzing sales data, customer feedback, and operational reports. By setting up regular performance reviews with store managers, I encourage data-driven decision-making that allows us to optimize staffing and inventory management, ultimately improving our bottom line.

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Describe your approach to managing challenges and problem-solving.

My approach to managing challenges involves conducting thorough root cause analyses and collaborating with my team to identify solutions. I believe in maintaining open communication channels, which allows us to address issues before they escalate and reinforces a culture of collective problem-solving.

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What experience do you have in talent recruitment and retention?

I have extensive experience in talent recruitment and retention, utilizing various strategies to build strong pipelines. This includes community networking, engaging current employees for referrals, and working with Human Resources to create an inclusive hiring process that attracts diverse candidates.

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How do you maintain operational standards across multiple stores?

To maintain operational standards across multiple stores, I implement structured visits where I review compliance with company policies, merchandising standards, and best practices. Regular communication with store managers helps to ensure everyone is aligned and equipped to meet expectations.

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Can you give an example of a successful initiative you led?

One successful initiative I led involved developing a recognition program for outstanding employees, which significantly boosted morale and productivity. By celebrating achievements publicly and incentivizing great performance, we saw an increase in customer service ratings and overall store performance.

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How do you handle underperforming team members?

Handling underperforming team members requires a thoughtful and supportive approach. I start by understanding the root causes of their struggles, providing targeted coaching, and setting clear expectations. If necessary, we collaboratively develop a performance improvement plan to get them back on track.

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What role does collaboration play in your leadership style?

Collaboration is essential to my leadership style. I believe in creating an environment where team members feel connected and valued, which fosters open communication and shared ideas. This collaborative approach not only drives better performance but also builds strong relationships within the team.

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How do you prioritize your responsibilities as a District Manager?

I prioritize my responsibilities by first aligning with the company’s objectives, then focusing on high-impact areas such as team development and business performance metrics. I make use of scheduling tools, regular check-ins with store managers, and daily assessments to stay organized and efficient.

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DATE POSTED
April 3, 2025

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