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Full time Merhcandise Manager

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

  • Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
  • Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
  • Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
  • Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
  • Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
  • Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
  • Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
  • Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly. Ensures the execution of company Inventory Integrity process

QUALIFICATIONS

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 2 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)  
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

 

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters.  Please confirm that the person you are working with has an @fivebelow.com email address.  Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process.  If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

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What You Should Know About Full time Merhcandise Manager, Five Below

Join Five Below as a Merchandise Manager in Kansas City, MO, where you'll be at the heart of creating a fun and dynamic shopping experience! At Five Below, we believe that life is better when you can let go and have fun, filled with awesome products at unbeatable prices. As a Merchandise Manager, you'll oversee the receiving and organizing of new stock, ensuring that everything is displayed perfectly for our customers. You’ll take charge of setting up eye-catching displays and keeping them fresh with seasonal updates. Your role also includes ensuring smooth daily operations by managing store openings and closings, and leading the store team by acting as Manager on Duty whenever needed. You'll guide associates in delivering excellent customer service while driving store sales through creative merchandising strategies. With a collaborative spirit, you'll nurture a culture of high energy and passion, making our workplace a WOWplace! If you’re a proactive leader with a knack for optimizing staff performance and a love for retail, we invite you to bring your unique energy to our Five Below team.

Frequently Asked Questions (FAQs) for Full time Merhcandise Manager Role at Five Below
What are the primary responsibilities of a Merchandise Manager at Five Below?

As a Merchandise Manager at Five Below, your core responsibilities include overseeing stock receiving and organization, managing product displays, ensuring compliance with promotional guidelines, and maintaining smooth daily store operations. You'll be pivotal in training associates and enhancing their product knowledge while focusing on driving sales and customer satisfaction.

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What qualifications are needed to become a Merchandise Manager at Five Below?

To qualify as a Merchandise Manager at Five Below, you should have at least a high school diploma, with college experience preferred. Additionally, two years of management experience is crucial, along with excellent communication skills, ability to multi-task, and the capacity to maintain composure under pressure.

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How can a Merchandise Manager at Five Below drive store sales?

A Merchandise Manager at Five Below can boost sales by optimizing product placement, creating appealing displays, actively training associates in customer service, and implementing marketing strategies based on the company’s guidelines. These actions ensure the merchandise is engaging and easily accessible to customers.

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What is the work environment like for a Merchandise Manager at Five Below?

The work environment for a Merchandise Manager at Five Below is dynamic and fast-paced, filled with fun interactions with team members and customers. Managers can expect to engage in physical activities, such as moving merchandise, and will operate in a lively atmosphere that promotes creativity and teamwork.

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What are some key skills a Merchandise Manager should possess at Five Below?

Key skills for a Merchandise Manager at Five Below include strong leadership abilities, excellent verbal and written communication, creativity for merchandising, organizational skills for managing stock, and the flexibility to adapt to a rapidly changing retail landscape.

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Common Interview Questions for Full time Merhcandise Manager
How do you handle staff conflicts as a Merchandise Manager?

To handle staff conflicts effectively as a Merchandise Manager, it's important to first listen to both parties, allowing them to express their concerns. Then, focus on finding common ground and facilitating open dialogue to address the issue. Solutions should prioritize team cohesion and customer service, promoting a positive work environment.

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Can you describe a time when you successfully increased sales in a previous role?

When discussing a time you increased sales, focus on the specific strategies you implemented, such as redesigning store layouts or launching promotions. Highlight data or metrics that demonstrate your success, while emphasizing teamwork, customer engagement, and your creative approach to merchandising.

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What merchandising strategies do you believe are most effective?

I believe effective merchandising strategies involve understanding customer preferences and current trends. Utilizing data analytics to gauge product performance, creating visually appealing displays, and rotating seasonal items can significantly enhance customer interest and drive sales.

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How do you prioritize tasks during busy store hours?

Prioritizing tasks during busy hours requires an organized approach. I typically start by assessing immediate customer needs and delegating responsibilities to my team. Focusing on customer engagement while ensuring stock levels are maintained allows for efficient operations even during peak times.

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What experience do you have with staff training?

In my previous roles, I have developed and conducted training sessions that covered essential store procedures, product knowledge, and customer service skills. I believe in hands-on training along with ongoing mentorship to ensure associates feel confident and prepared in their roles.

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How would you approach a major store reset?

Approaching a major store reset involves careful planning and collaboration with the team. I would start by reviewing the corporate guidelines, then strategize on product placement to enhance flow and visibility. Communication with staff throughout the process ensures everyone is on the same page and ready to adapt.

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What methods do you use to maintain inventory integrity?

To maintain inventory integrity, I implement regular inventory counts, encourage staff to share feedback on stock discrepancies, and ensure the proper tracking of incoming and outgoing merchandise. Utilizing technology, such as inventory management systems, also aids in enhancing accuracy.

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How do you measure success in your role as a Merchandise Manager?

Success in the Merchandise Manager role is measured through achieving sales targets, maintaining high levels of customer satisfaction, ensuring effective team performance, and successfully executing merchandising plans that align with company objectives.

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Why do you want to work for Five Below?

I admire Five Below's commitment to providing a fun shopping experience at an accessible price. The company culture embraces creativity and teamwork, which aligns with my values. I am excited about the opportunity to contribute to an environment that focuses on inspiring both customers and employees alike.

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How do you stay updated on retail trends?

Staying updated on retail trends involves regularly reading industry publications, participating in networking events, and engaging on social media platforms that spotlight current marketing strategies. I also find it helpful to analyze consumer behavior data to anticipate shifts in trends.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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