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Merchandise Manager Full Time

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

  • Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
  • Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
  • Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
  • Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
  • Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
  • Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
  • Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
  • Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly. Ensures the execution of company Inventory Integrity process

QUALIFICATIONS

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 2 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)  
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

 

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters.  Please confirm that the person you are working with has an @fivebelow.com email address.  Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process.  If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Average salary estimate

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$45000K
$60000K

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What You Should Know About Merchandise Manager Full Time, Five Below

Are you ready to put your skills to the test as a Merchandise Manager at Five Below in Sunset Valley, TX? At Five Below, we thrive on making shopping fun and affordable, and we're looking for someone who shares our passion! As a Merchandise Manager, you'll be at the heart of our operations, overseeing everything from receiving and organizing stock to managing sales strategies. Imagine walking into a vibrant store filled with the newest and coolest merchandise and knowing you played a pivotal role in making it happen. You will not only manage displays and promotional signage but also ensure our fabulous team is trained, motivated, and providing amazing customer service. With responsibilities like managing store operations and leading staff to success, each day will be invigorating as you embrace challenges and drive sales. Do you have the creativity required to optimize merchandising and a knack for multitasking? If you're ready to inspire and be inspired, this is the WOWplace for you! Join our team and unleash your potential while enjoying the perks we offer, from health coverage to wellness initiatives.

Frequently Asked Questions (FAQs) for Merchandise Manager Full Time Role at Five Below
What are the main responsibilities of a Merchandise Manager at Five Below?

As a Merchandise Manager at Five Below, you will oversee the receiving, unpacking, and organization of new stock, manage the setup and maintenance of store displays, and ensure smooth daily operations. You'll also be responsible for staff management, customer service, and driving sales through effective merchandising.

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What qualifications do I need to become a Merchandise Manager at Five Below?

To apply for the Merchandise Manager position at Five Below, you should have a high school diploma or equivalent, with college experience preferred. Additionally, you must have a minimum of 2 years of management experience and excellent verbal and written communication skills.

Join Rise to see the full answer
How does Five Below support its Merchandise Managers in their role?

Five Below supports its Merchandise Managers by offering training programs for onboarding staff, providing ongoing support for performance improvement, and maintaining a focus on a positive and energetic workplace culture. This ensures that managers can effectively lead their teams and drive store success.

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What is the work schedule like for a Merchandise Manager at Five Below?

Merchandise Managers at Five Below can expect a flexible work schedule that includes days, evenings, weekends, and may involve overnight shifts as needed. Adapting to the needs of the business is crucial for success in this role.

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What are the primary goals of a Merchandise Manager at Five Below?

The primary goals of a Merchandise Manager at Five Below include driving store sales, optimizing merchandising strategies, ensuring effective staff performance, and providing exceptional customer service. Your leadership will be essential in creating a vibrant shopping experience.

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Common Interview Questions for Merchandise Manager Full Time
What strategies would you use to boost sales as a Merchandise Manager at Five Below?

To boost sales as a Merchandise Manager at Five Below, I would focus on understanding customer preferences, optimizing product placement, and ensuring promotional materials are effectively displayed. Engaging with the team to brainstorm fresh ideas would also be a key part of my strategy.

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How do you handle conflict among staff in a retail environment?

In a retail environment, I believe in addressing conflicts head-on by listening to both sides and facilitating open communication. My approach centers around finding a resolution that reinforces team dynamics while also ensuring customer service remains a priority.

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Can you provide an example of how you've managed store displays in the past?

In my previous role, I successfully managed seasonal displays by coordinating with the team to create visually appealing arrangements that attracted customers. I ensured that merchandising aligned with corporate guidelines while also considering customer trends.

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How do you ensure effective training for new associates?

To ensure effective training for new associates, I utilize hands-on guidance paired with clear instruction on store policies and product knowledge. I also encourage associates to ask questions and provide feedback to facilitate their learning process.

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What techniques do you use to maintain inventory integrity?

Maintaining inventory integrity is crucial. I utilize regular audits, precise stock handling, and efficient tracking systems to ensure accuracy. Addressing discrepancies promptly helps to uphold store standards.

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How do you keep up with retail trends and customer preferences?

I stay up-to-date with retail trends by subscribing to industry reports, filtering through online resources, and leveraging feedback from team members and customers. Constant engagement within the retail community also provides valuable insights.

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Describe a time you improved customer service at a retail store.

At my previous job, I introduced a customer feedback initiative that allowed customers to share their experiences. This led to actionable insights that I used to train staff on providing more personalized service, resulting in improved customer satisfaction.

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How do you prioritize tasks in a fast-paced retail environment?

In a fast-paced retail environment, I prioritize tasks based on urgency and impact on customer experience. Using to-do lists and scheduling time for critical tasks helps me maintain focus and ensure that essential responsibilities are addressed promptly.

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What qualities make you a strong leader in retail?

As a leader in retail, I believe my strong communication, problem-solving skills, and ability to motivate others are key qualities. I encourage a collaborative culture where my team feels empowered and valued, leading to a productive work environment.

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How do you measure the success of your merchandising strategies?

I measure the success of merchandising strategies through sales metrics, customer feedback, and foot traffic analytics. Reviewing these factors helps me assess effectiveness and make necessary adjustments to optimize the shopping experience.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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