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Regional Portfolio Manager (REF8796L)

Company Description

Multifamily Property Management

Job Description

The Regional Portfolio Manager is the individual directly responsible for managing a group of assets as assigned by FPI Management. This individual is responsible for enforcing all FPI Management policies, procedures and internal operations. The Regional Portfolio Manager will be accountable for all operations of the assets in their inventory. Their job is to meet the expectations of each Client based on the respective operating budget and management agreement.

• Property Name: BBCA - Corp
• 6775 Golden Gate Dr, Dublin, CA 94568, USA
• Full-Time
• Unit Count: 0

Pay: $100,000 - $115,000 / Year

DUTIES AND RESPONSIBILITIE'S

1.Prepare annual operating budgets for submission to Clients and Properties.

2.Monitor project budgets and marketing to maintain an awareness of the current financial status of each asset. Alert the FPI Management Executive Committee of any recommended changes.

3.Complete the monthly/quarterly Property Manager Checklist and submit on-time.

4. Make rent and concession recommendations based on market conditions and availability.

5. Verify that each property is adequately maintaining appropriate and required forms, leases, documents, resident certifications, invoices, and all other necessary forms, posters, and signs required by the Client, the Lender, and FPI Management.

6. Assure that all units are maintained to FPI standards, including turn-over's, exterior curb appeal, decorating recommendations, and cleanliness.

7. Review vacancies, availability dates, and turn-over rates.

8. Review monthly operating statements, budget and variance reports, check registers as necessary, delinquency reports, and other financial reports as provided by FPI Management to ensure budgetary control.

9. Monitor service requests for completion, timeliness, and resident satisfaction.

10. Maintain a professional appearance at all times in the presence of Employees, Clients and Residents.

11. Provide training and positive guidance to all employees to ensure maximum productivity.

12. Personally respond to Resident, Client, and Vendor calls, emails, and text messages within 24 hours of receipt during the work week.

13. Responsible for participating in recruiting activities and make sound hiring decisions for all on-site position openings.

14. Responsible for meeting all training requirements for the PM position and ensuring site employees have met the training requirements for their position.

15. Evaluate the performance of each on-site personnel on an on-going basis. Ensure all employee communication and counseling is properly documented and provided to the Human Resource Department.

16. Ensure CD Annual Reviews are completed, as well as Community Directors are completing reviews for each of their staff.

17. Portfolio Managers are responsible for ensuring their Sites and Community Directors are in compliance with all FPI Safety Policies and Procedures.

18. Maintain positive, professional and effective communication with Clients and Supervisors to ensure FPI is meeting the Client objectives and expectations.

 Other

  • Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
  • Comply with all Fair Housing Laws and FPI policies and procedures.
  • Promote a professional image by adhering to FPI Management's Dress Code Policy.
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
  • Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).

Perform any and all functions as directed by the supervisor, including special project assistance.

Qualifications

Minimum Requirements:

  • Minimum 2 years' experience in a similar leadership role, within a Property Management environment.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management.
  • Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.).
  • Valid Real Estate Salesperson License (requirement varies by state).
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.


Skills Required:

  • Yardi
  • Weblisters
  • Site Pro
  • RealPage
  • Onesite
  • On-Site
  • Knock
  • G-Suite (Google)
  • Entrada
  • Adobe Acrobat
  • Craigslist
  • Microsoft Word
  • Microsoft ExceI
  • Google Mail (GMail)
  • Google Drive
  • Internet Use
  • Basic Computer Skills
  • Management
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$107500 / YEARLY (est.)
min
max
$100000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Regional Portfolio Manager (REF8796L), FPI Management, Inc.

Are you ready to take the reins as a Regional Portfolio Manager with FPI Management? Based in the beautiful Dublin, CA, at 6775 Golden Gate Dr, this position is not just a job; it's a chance to lead and influence the success of multiple properties within our expansive portfolio. You’ll be responsible for managing a range of assets, ensuring that each one runs smoothly by adhering to FPI Management’s policies and procedures. This isn't just about keeping things in check; you'll be working closely with clients to meet their goals based on the operating budget. Your responsibilities will include creating annual budgets, monitoring financials, and making thoughtful recommendations based on market conditions. You'll ensure properties maintain high standards of appearance and professionalism while fostering relationships with residents, clients, and vendors. The role involves monitoring service requests, conducting employee training, and supporting positive communication throughout the team. With a competitive salary range of $100,000 to $115,000 per year, this full-time role at FPI Management presents a substantial opportunity for personal and professional growth in the vibrant field of property management. We're looking for an individual who embodies our HEART core values and is ready to embrace a leadership role in an organization that values excellence.

Frequently Asked Questions (FAQs) for Regional Portfolio Manager (REF8796L) Role at FPI Management, Inc.
What does a Regional Portfolio Manager do at FPI Management?

As a Regional Portfolio Manager at FPI Management, your primary responsibility includes managing a portfolio of properties, ensuring compliance with company policies, overseeing budget preparations, and monitoring the financial health of each asset. You’ll be the key contact for clients and need to ensure all properties meet both client expectations and FPI standards.

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What qualifications do I need to become a Regional Portfolio Manager at FPI Management?

To qualify for the Regional Portfolio Manager position at FPI Management, candidates should have a minimum of two years in a similar leadership role within property management, alongside a high school diploma or its equivalent. A college degree and relevant property management certifications are preferred to enhance your application.

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How does FPI Management support the training and development of Regional Portfolio Managers?

FPI Management is committed to ongoing training and development for its Regional Portfolio Managers. This includes thorough training programs in various facets of property management and opportunities for career growth within our extensive network. Regular training ensures that our managers effectively lead their teams and exceed client expectations.

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What skills are important for a successful Regional Portfolio Manager at FPI Management?

Strong leadership, communication, and customer service skills are crucial for a successful Regional Portfolio Manager at FPI Management. Familiarity with property management software like Yardi and verified proficiency in financial analysis are also important attributes that can enhance your effectiveness in this role.

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What is the salary range for a Regional Portfolio Manager at FPI Management?

The salary range for a Regional Portfolio Manager at FPI Management is approximately $100,000 to $115,000 per year. This competitive pay reflects the important role you’ll play in managing and optimizing the company's diverse property portfolio.

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Common Interview Questions for Regional Portfolio Manager (REF8796L)
Can you describe your experience in property management?

In answering this question, highlight your relevant experiences, focusing on any leadership roles you've had in property management. Discuss specific challenges you've faced and how you overcame them, emphasizing your problem-solving skills and ability to manage budgets effectively.

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How do you handle tenant complaints and issues?

Describe a systematic approach to handling tenant complaints; start by listening actively, then assessing the issue before proposing a solution. Emphasize the importance of timely communication and follow-ups to ensure resident satisfaction, showcasing your commitment to customer service.

Join Rise to see the full answer
What strategies do you have for improving property occupancy rates?

Discuss your experience with market analysis and tenant retention strategies. Mention how you gauge market demand and adjust rental rates or improve property marketing through social media campaigns, open houses, or events to attract new residents and retain current tenants.

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How do you prioritize your tasks as a Regional Portfolio Manager?

Illustrate your time management skills by detailing how you assess urgency versus importance in tasks. Discuss your techniques like using task management software, setting daily or weekly goals, and regularly reviewing priorities in line with overall company objectives.

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What management software are you familiar with?

Provide a list of property management systems you have experience with, particularly Yardi or RealPage. Talk about how you utilize these tools in budgeting, reporting, and maintenance requests, emphasizing your technical proficiency within these platforms.

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How do you ensure compliance with safety and housing regulations?

Detail your understanding of safety and fair housing laws. Discuss how you keep updated with changing regulations and ensure all properties comply through regular audits, training staff effectively, and implementing best practices for safety and compliance.

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What method do you use to prepare an annual budget for your properties?

Discuss your approach to preparing budgets by reviewing historical data, anticipating changes based on market conditions, and consulting with property managers. Highlight your analytical skills and ability to adjust forecasts based on incoming revenue streams and expenses.

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Can you give an example of how you foster team productivity?

Share a specific instance where you implemented training programs or team-building activities that increased employee engagement and productivity. Emphasize your leadership style and your commitment to mentoring and developing your team.

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What do you consider the most challenging aspect of being a Regional Portfolio Manager?

Focus on aspects like balancing tenant satisfaction with operational profitability. Discuss strategies you utilize to negotiate these challenges, highlighting your problem-solving skills and ability to maintain a positive community environment.

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How do you keep yourself motivated in this role?

Share your strategies for maintaining motivation, such as setting personal goals, seeking feedback from your team and clients, and celebrating successes. Convey your passion for property management and commitment to continuous improvement and growth.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
April 3, 2025

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