As an Account Director at Freese and Nichols, your primary responsibilities include developing and nurturing client relationships, serving as a point of contact for clients, conducting market research for new business opportunities, and implementing sales strategies. Furthermore, you will oversee the preparation of presentations and coordinate client events, ensuring effective communication between clients and internal teams.

To qualify for the Account Director position at Freese and Nichols, you should have a Bachelor’s degree in business or a related field, along with 12+ years of experience in sales or business development. Additionally, strong leadership skills, particularly in working with municipal or local government entities, are preferred, as well as familiarity with CRM systems and funding processes.

Freese and Nichols is committed to professional growth; as an Account Director, you will have access to various resources for learning and development, including workshops and training sessions. Our culture promotes continuous learning, and you will be encouraged to engage with industry organizations and community leadership roles to expand your expertise and network.

At Freese and Nichols, we prioritize work-life balance for our employees, including Account Directors. With our hybrid work model, which allows for up to 40% remote work, as well as an alternative work schedule providing a day off every other Friday, you can manage both professional and personal commitments effectively.

Freese and Nichols offers an attractive benefits package that includes paid overtime for salaried employees, annual bonuses, access to company cabins, and opportunities for both personal and professional development. Additionally, our flexible working environment is designed to support your well-being and career growth.

To develop client relationships as an Account Director, I would focus on understanding client needs through active listening and conducting regular check-ins. Building trust is paramount, so I would prioritize transparent communication and be proactive in providing solutions tailored to their goals.

In my previous roles, I have successfully driven business development initiatives by leveraging my background in the infrastructure sector. I've cultivated relationships with key stakeholders, identified growth opportunities, and collaborated closely with internal teams to ensure we delivered results that align with client expectations.

When it comes to handling feedback from clients, I see it as a valuable opportunity for growth. I would take the time to listen attentively, ensure I fully understand their concerns, and then address them promptly with actionable solutions. This approach helps to build trust and improve the overall client experience.

An effective Account Director should possess strong communication skills, empathy, and the ability to motivate teams. It’s also crucial to be adaptable and open to feedback, as these qualities foster a collaborative environment that supports project success and nurtures client relationships.

To develop a new business strategy, I would first conduct thorough market research to identify potential opportunities and challenges. From there, I would engage with cross-functional teams to gather insights and build a comprehensive plan that aligns with both client and organizational goals.

Certainly! In a previous role, I managed a project for a large municipal client to upgrade their water infrastructure. By coordinating closely with internal teams and the client, we delivered the project ahead of schedule and under budget, significantly improving client satisfaction and fostering future collaboration.

I prioritize multiple client accounts by evaluating the urgency and impact of each project. I utilize a project management tool to track deadlines and progress, enabling me to adjust my focus as needed while ensuring that each client feels valued and supported.

Market research is essential in my role as it provides insights into client needs and industry trends, which informs our approach to business development. It allows me to identify potential opportunities and anticipate challenges, helping me to strategize effectively for our clients.

In a past role, I faced a conflict with a client over project deliverables. I arranged a meeting to discuss their concerns openly, listened to their feedback, and worked collaboratively to find a solution. This not only resolved the conflict but also strengthened our relationship by demonstrating our commitment to their satisfaction.

I understand that Freese and Nichols has a longstanding commitment to integrity, quality, and service, embodied in its LEADS values. The culture fosters innovation and continuous learning, encouraging employees to engage as a family while delivering exceptional services to clients. This resonates with my own professional values and career aspirations.