Digital Ad Operations Associate

As a Digital Ad Operations Associate at Future Publishing, you will manage various aspects of ad campaign execution. This includes working alongside Client Success Managers to ensure every campaign runs efficiently across diverse verticals such as Media, Retail, and Finance. You will focus on segment management, trafficking, pacing, optimization, and reporting to drive successful advertising results for our clients.

To be considered for the Digital Ad Operations Associate position at Future Publishing, a strong command of HTML and in-line CSS is beneficial, although not mandatory. Experience with proprietary ad tech, Salesforce, and Google Ad Manager will give you an edge. Attention to detail and the ability to manage multiple clients with accuracy and speed are essential qualifications for this role.

Yes! The Digital Ad Operations Associate position at Future Publishing offers a hybrid work model. You will work three days in-office from our Bath location and two days from home, providing a flexible work-life balance while still enjoying collaborative team dynamics.

At Future Publishing, we’re committed to fostering talent and providing growth opportunities. As a Digital Ad Operations Associate, you will gain valuable experience and skills in digital advertising. Our company culture encourages internal promotions, mentorship, and employee development programs, allowing you to advance within the organization.

As a Digital Ad Operations Associate at Future Publishing, you can look forward to several great benefits. These include uncapped leave to manage your time effectively, a profit-sharing bonus when targets are reached, a robust wellbeing support program, and opportunities to purchase shares in the company through our Share Incentive Plan. We believe in creating a supportive and rewarding environment for our employees.

Highlight any previous work using ad platforms like Google Ad Manager or proprietary ad tech you may have encountered. Discuss specific projects where you utilized these tools to optimize ad performance or track metrics.

Explain your workflow for staying organized, such as using project management tools or spreadsheets to track details. Include examples of how you resolve discrepancies and ensure quality standards are met.

Share a relevant example, detailing the steps you took to analyze the campaign's performance metrics, identify issues, and implement changes that led to improved results, highlighting your data-driven approach.

Describe your method for prioritization, which could include setting deadlines, assessing urgency and importance, or using task management tools. Emphasize adaptability and proactive communication with stakeholders.

Explain pacing as the management of an advertising campaign’s delivery rate to ensure that it remains within budget and achieves its goals by the end of the campaign duration. Discuss strategies for tracking and adjusting it as necessary.

Discuss your familiarity with HTML and in-line CSS, sharing any relevant experiences where you coded adjustments to ads or troubleshooting formatting issues that arose in campaigns.

Mention a professional approach where you actively listen to clients, acknowledge their concerns, and provide clear explanations or action plans to address issues while ensuring transparency throughout the process.

Talk about your experience with analytics tools and the importance of key performance indicators (KPIs). Explain how you regularly report on performance and use insights to drive future campaign strategies.

Share your passion for digital marketing and what draws you to Future Publishing. Discuss the company culture, innovative approach, and the opportunity to impact brand successes through effective ad operations.

Explain your commitment to learning in this fast-paced industry—such as following relevant blogs, participating in webinars, or networking with industry professionals—to stay informed about trends and best practices.