Manager, Partner Development

As a Manager, Partner Development at SmartBrief, your primary responsibilities include overseeing partner relationships, managing negotiations, and ensuring exceptional service delivery to corporate and association partners. You'll be actively involved in anticipating partner needs and facilitating strategic growth, alongside close collaboration with both internal teams and external stakeholders.

To qualify for the Manager, Partner Development role at SmartBrief, you should have at least three years of relevant client service experience, a solid background in digital marketing or media companies, and the ability to communicate effectively with stakeholders at all levels. Experience in project management tools like Salesforce and Asana is a plus.

In the Manager, Partner Development role, you contribute to SmartBrief’s growth by fostering strong relationships with partners, assessing strategic opportunities for partnership expansion, and implementing client-focused solutions that enhance service delivery. Your efforts will directly influence SmartBrief's partnership renewal success and overall revenue growth.

Key skills for the Manager, Partner Development at SmartBrief include excellent communication and negotiation abilities, strong writing skills, effective project management, and a solid understanding of digital marketing strategies. Additionally, the capability to build relationships and influence partners at various organizational levels is crucial for success.

As a Manager, Partner Development at SmartBrief, you can expect a competitive salary range of $65,000 to $80,000, alongside fantastic perks such as uncapped leave, profit-sharing bonuses when targets are met, wellbeing support, and the chance to invest in company shares through the Share Incentive Plan.

In managing relationships with multiple partners, I prioritize open communication and regular check-ins to ensure each partner feels valued. Utilizing project management tools helps structure my approach, allowing me to tailor strategies specific to each partner's goals while maintaining a broad view of overall partnership progression.

Certainly! In my last position, I developed a targeted email marketing campaign that segmented our audience based on behavior. This resulted in a 30% increase in engagement and contributed to a significant revenue uptick. I believe that understanding audience needs is crucial in crafting successful strategies.

I consistently use needs assessment techniques, such as surveys and feedback loops, to gather insights into client requirements. By aligning internal resources with these insights, I can ensure that we deliver solutions that are tailored to address specific partner challenges effectively.

I prioritize tasks using a combination of urgency and impact assessments, often leveraging project management software to map deadlines, allocate resources, and evaluate deliverables. Regularly revisiting priorities helps ensure we remain adaptable to any changes in project scope.

I have extensive experience with digital marketing strategies, including content marketing, email campaigns, and social media strategies. I've successfully initiated campaigns that drive audience growth and engagement, which directly relates to enhancing partner collaboration.

Handling feedback proactively is key to building trust. I approach it by listening actively, openly discussing the partner's concerns, and taking actionable steps to resolve any issues. This shows partners that we value their input and are committed to continuous improvement.

To stay organized, I utilize task management systems and calendar tools to schedule reminders and track progress on deliverables. Establishing a clear communication plan with each partner also helps ensure timelines are met and expectations are aligned.

Teamwork is fundamental in this role. Collaborating with cross-functional teams allows us to leverage diverse skills and insights to provide comprehensive support to partners. Regularly sharing updates with the team ensures we are all aligned in our objectives.

I tailor my communication approach based on the audience, using clear language and relevant data to support my points. In addition, I embrace feedback from diverse stakeholders to refine my messaging continuously—this adaptability fosters better relationships at all levels.

I thrive on building lasting relationships and unlocking mutual growth opportunities. Witnessing the impact of strategic partnerships in driving both organizational success and partner satisfaction truly motivates me to excel in this field.