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Retail Supervisor, Full Time - Bellport Outlet Cnt - Kids and Baby image - Rise Careers
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Retail Supervisor, Full Time - Bellport Outlet Cnt - Kids and Baby

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

  • Consistently treat all customers and employees with respect and contribute to a positive work environment. 

  • Promote customer loyalty by educating customers about our loyalty programs. 

  • All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience. 

  • Support sales leader during (non-peak) hours, with the customer as the primary focus  

  • Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner 

  • Build and share expertise in the product lifecycle 

  • Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists 

  • Leverage omni-channel to deliver a frictionless customer experience. 

  • Ensure all compliance standards are met. 

Who You Are

  • You embody Gap Inc’s Purpose, Mission, Vision, Values and Behaviors 

  • Provides clear and direct communication of expectations.  

  • Ability to utilize technology effectively to engage with customers and team to meet goals 

  • Demonstrate interest and initiative towards continuous improvement and growth 

  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. 

  • Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.

Average salary estimate

$41000 / YEARLY (est.)
min
max
$36000K
$46000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Supervisor, Full Time - Bellport Outlet Cnt - Kids and Baby, Gap Inc.

Are you ready to take your retail experience to new heights? Join the team at Bellport Outlet Cnt as a Full-Time Retail Supervisor for Kids and Baby, where you’ll play an essential role in shaping the shopping experience while leading your team to success! In this engaging position, you'll support the store leadership by performing various functional tasks and acting as a role model to your fellow employees. Your day will be filled with opportunities to promote customer loyalty and excellence in service by educating shoppers about our fantastic loyalty programs. You’ll help maintain productivity and ensure all goals are met through collaboration with your leadership team, while also exemplifying our brand's selling behaviors. The ideal candidate will foster a positive work environment where both customers and employees feel valued and respected. You will be involved in crucial store operations, from opening and closing checks to leveraging omni-channel tools for a seamless shopping experience. If you have a passion for retail and want to make a difference in your customers' lives while helping your team grow, the Retail Supervisor position at Bellport Outlet Cnt is the perfect fit for you!

Frequently Asked Questions (FAQs) for Retail Supervisor, Full Time - Bellport Outlet Cnt - Kids and Baby Role at Gap Inc.
What are the main responsibilities of the Retail Supervisor at Bellport Outlet Cnt?

As a Retail Supervisor at Bellport Outlet Cnt, your primary responsibilities include supporting the store leadership team, promoting customer loyalty through effective communication about loyalty programs, and ensuring productivity goals are met. You will lead by example in demonstrating the brand's selling behaviors, managing tasks efficiently, and contributing to a positive and engaging work environment.

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What qualifications do I need for the Retail Supervisor position at Bellport Outlet Cnt?

For the Retail Supervisor role at Bellport Outlet Cnt, candidates should possess strong communication skills and demonstrate the ability to effectively utilize technology to enhance customer engagement. A flexible schedule is necessary, along with a commitment to continuous improvement and growth, making this an ideal position for those driven by success in retail.

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How can I ensure I provide the best customer experience as a Retail Supervisor at Bellport Outlet Cnt?

To provide a best-in-class customer experience as a Retail Supervisor at Bellport Outlet Cnt, focus on treating every customer with respect and kindness, and model the expected selling behaviors. By educating customers about loyalty programs and leveraging all available sales channels, you can create a seamless shopping experience that keeps them coming back.

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What is the expected work schedule for a Retail Supervisor at Bellport Outlet Cnt?

Retail Supervisors at Bellport Outlet Cnt can expect to work a flexible schedule that includes holidays, evenings, and weekends. This ensures that the needs of the business are met while allowing the retail team to provide exceptional service to customers at all times.

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What opportunities for growth and improvement exist for a Retail Supervisor at Bellport Outlet Cnt?

As a Retail Supervisor at Bellport Outlet Cnt, you will have numerous opportunities for personal growth and career progression. By actively seeking feedback, pursuing continuous improvement, and demonstrating initiative, you can enhance your leadership skills and position yourself for advanced roles within the company.

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Common Interview Questions for Retail Supervisor, Full Time - Bellport Outlet Cnt - Kids and Baby
How do you handle conflicts with team members in a retail environment?

In addressing conflicts with team members, I prioritize open communication and try to understand their perspective. I believe in resolving issues collaboratively, finding common ground, and reiterating our shared goals to maintain a positive work atmosphere.

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Can you describe a time when you went above and beyond for a customer?

Absolutely! I once had a customer looking for a specific item that was out of stock. Instead of simply apologizing, I proactively searched for alternative solutions, including checking nearby locations and offering to contact them for new stock notifications. The customer expressed gratitude for my efforts and returned to shop again!

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What strategies do you implement to ensure your team stays motivated?

To keep my team motivated, I focus on celebrating small wins and providing regular feedback. I encourage open dialogue for sharing ideas and suggestions and offer opportunities for professional development, which helps build a strong and engaged team.

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How do you prioritize tasks in a busy retail environment?

I start by assessing immediate customer needs and store operations first. Then, I list tasks based on urgency and importance, adjusting as necessary. This approach helps ensure that customer service remains a top priority while keeping the store running smoothly.

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What do you think sets a successful retail supervisor apart from others?

A successful retail supervisor stands out through strong leadership qualities, including effective communication, empathy, and resilience. Their ability to inspire and engage their team while fostering a positive shopping experience for customers creates a thriving retail environment.

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How do you approach training new team members?

I believe in providing hands-on training while ensuring that new team members have a solid understanding of our brand values and selling behaviors. I mentor them, encourage questions, and provide ongoing feedback to help them grow confident in their roles.

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What would you do if a customer complained about your store's service?

First, I would listen attentively and empathize with the customer to understand their concern. Then, I would promptly address the issue, offering a solution or compensation if appropriate, and ensure they feel valued and heard before they leave the store.

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How do you ensure compliance with store policies and procedures?

I ensure compliance with store policies by consistently reviewing procedures with my team and holding regular training sessions. I also set a good example by adhering to all guidelines during my shifts, which reinforces their importance.

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What role does technology play in your day-to-day work as a Retail Supervisor?

Technology plays a significant role in facilitating communication with team members and enhancing the customer experience. I utilize tools like inventory management systems and customer data insights to make informed decisions and streamline operations.

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Can you provide an example of a successful sales strategy you have implemented?

One successful sales strategy I implemented involved leveraging customer loyalty programs. I trained my team to actively promote these programs while engaging with customers, which ultimately led to increased sales and stronger customer retention.

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Our mission is to democratize fashion and make shopping fun again. To bring incredible style and quality to families the world over. Whether it’s providing inclusive sizing or building an inclusive workplace, our co-founders Doris and Don Fishe...

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Full-time, on-site
DATE POSTED
April 6, 2025

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