Multi Unit Site Leader II, Baltimore, #95
The Multi Unit Site Leader role is an intense and fast-paced role within goPuff that requires drive, grit, positivity, and enthusiasm.
Join Gopuff as a Multi Unit Site Leader, where you will need to be a self-starting and entrepreneurial strong leader. In this role, you will also lead multiple operation associates across retail and Micro Fulfillment Centers (MFC) to drive development and focus on PNL profitability. As part of the Field operations team, you will report to the Regional Manager and work with capacity planning, supply chain, human resource business partners, retail strategy, merchandising, marketing, finance and pricing teams. Ultimately, the success of these retail stores and/or MFCs rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We recognize that people come from diverse backgrounds and skills and welcome all to apply.
- Support your team of local Operation Associates in their daily efforts to ensure that we have the proper direction for managing day-to-day operations in a retail and/or MFC environment.
- Coach and develop Operation Associates to continue to improve while preparing them to take on new roles and responsibilities
- Develop a deep bench of talent by focusing on performance management and succession planning
- Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
- Serve as the liaison between department rollout, local execution and other department leadership partners
- Ensure your sites are operating at appropriate staffing levels and anticipate needs
- 5+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
- Leadership and management experience required of multi-location teams
- Demonstrated ability to lead, develop, manage and retain high performing employees
- Adept at analytical work and the ability to motivate others in a deadline-driven environment
- Strong communication and organization skills
- Must be willing to travel at least 90% of the time
- Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field preferred
- Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
- Ability to stand, bend, reach and walk during shifts
- Ability to lift up to 49 pounds
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Are you ready to take on a fast-paced challenge as a Multi Unit Site Leader II with Gopuff in Baltimore? This exciting role is all about leading the charge in our retail and Micro Fulfillment Centers (MFC) while exhibiting drive, grit, and an enthusiastic spirit. As a Multi Unit Site Leader, you'll be a self-starter and an entrepreneurial strong leader, guiding multiple operations associates to ensure everything runs smoothly. You will partner closely with various teams including capacity planning, supply chain, human resources, and more, all while striving for that all-important profit and loss (PNL) profitability. Your role is crucial in developing a team that's hyper-focused on delivering a perfect experience to our customers. You will coach local operations associates and provide them with insightful direction to manage day-to-day operations efficiently. Your responsibilities will also include tracking metrics and developing strategies to continually enhance customer satisfaction. Plus, you’ll be the link between different departments, ensuring seamless execution across the board. Your leadership experience in retail or operations, coupled with your analytical skills, makes you the perfect fit for this role. If you thrive in a dynamic environment and seek to motivate others, then Gopuff wants you to join Team Blue and help shape the future of local convenience delivery. We're committed to diversity and inclusivity, encouraging all qualified individuals to apply. Dive into this rewarding role and drive meaningful results with us at Gopuff!
Gopuff is a consumer goods and food delivery company headquartered in Philadelphia. As of October 2021, we operate in more than 650 US cities through approximately 500 microfulfillment centers nationwide.
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