Clinic Support Assistant

Every institution values excellence. What matters most is why.
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

We are seeking a motivated Clinic Support Assistant to join our Griffith Health Clinics team. In this role, you will provide high-level administrative support to clinical staff in the Dental Clinic and help ensure the smooth operation of the clinic.

The ideal candidate will possess excellent communication and organisational skills, with the ability to multitask and prioritise effectively. As a Clinic Support Assistant, you will be responsible for a variety of tasks, including patient registration, scheduling appointments, managing patient records, and providing support to medical staff as needed.

Key responsibilities for this role will include:

• Greet and register patients and assist with the scheduling of appointments.
• Ensure all patient information and medical records are accurately maintained.
• Provide administrative support to medical staff as needed, including answering phone calls, responding to emails, and managing correspondence.
• Maintain a clean and organised reception area.
• Adhere to all clinic policies and procedure

About you
To be successful in this role, you will need to demonstrate:

• Completion of Year 12 with relevant work experience, or an equivalent combination of relevant skills, knowledge, and experience.
• Well established organisational and administrative skills, including time management skills and the ability to meet deadlines in an environment of competing priorities.
• Strong communication skills (written and verbal) and a demonstrated ability to liaise effectively with staff, students, and external clients.
• A strong client focus, excellent presentation, and a demonstrated ability to contribute effectively within a team environment.

What we can offer
This is a fixed term (12 months), part-time (80% FTE) position based primarily at Griffith University Gold Coast location. As Griffith is a multi-campus University you may be required to work across other campus locations.

Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be HEW Level 3 range $64,938 - $71,784 per annum + 17% superannuation. The total FTE package will be in the range $75,978 - $83,987 per annum.

Why Griffith?
As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Salary packaging options and corporate health discounts
• Support with future learning opportunities through our educational staff assistance scheme

How to apply
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the About You section above and the position description)
• Current curriculum vitae/resume including full contact details

Applicants must have unrestricted working rights. VISA sponsorship is not available for this position. Successful candidates may be subject to a criminal history check.

For further information specifically about this role, please contact Yasmin Whitney, Dental Clinic Manager at [email protected].

For further application and recruitment advice, please contact Jinita Dhall, Talent Acquisition Partner on [email protected].  

Closing date: Monday, 7 April at 11:59pm AEST. All applications must be submitted online.